Chi Mei Medical Center in Taiwan implemented AI copilots built with Microsoft's Azure OpenAI Service to assist doctors, nurses, pharmacists, and nutritionists in their daily tasks. The copilots summarize patient information from multiple databases into a single interface, automate report generation, and provide personalized patient education materials. This has reduced the time spent on documentation, allowing staff to see more patients and spend more quality time with them.

MAIRE, a leading energy and engineering group, integrated Microsoft 365 Copilot to automate and streamline routine and repetitive tasks for their engineers. By deploying Copilot across various teams and encouraging its adoption through their 'Human in the Loop' portal, they have significantly reduced time spent on paperwork, allowing staff to focus on higher-value activities.

Accenture transformed its infrastructure by migrating its core SAP applications to the cloud using RISE with SAP on Azure, integrating financial data, reporting, and transaction processing across multiple business lines. The implementation leveraged SAP S/4HANA, SAP Business Warehouse, and Azure services like Power BI, Fabric, and Synapse to secure a seamless and agile transition. Building on this robust foundation, the company launched an AI-driven financial advisor application powered by SAP AI core that automates financial planning and predictive analytics.

National Australia Bank (NAB) implemented Microsoft 365 Copilot and Microsoft Security Copilot to enhance endpoint management and security across its global workforce. By adopting Windows 11 Enterprise and Microsoft Intune, NAB centralized device management, improved security posture, and boosted employee productivity. Microsoft 365 Copilot assists employees with productivity tasks, while Security Copilot helps engineers analyze security data more efficiently.

MHI implemented TOMONI TALK with ChatGPT by leveraging Microsoft Azure OpenAI Service to automate tasks such as summarization, translation, and draft generation. They built a low-code prototype, conducted an in-house hackathon, and partnered with Zen Architects to integrate a tailored Retrieval Augmented Generation approach using Azure AI Search and robust data management. This solution streamlined internal communication, maintenance, and decision-making processes in power plant operations.

Wallenius Wilhelmsen transformed its outdated, fragmented IT infrastructure by integrating AI-powered Microsoft 365 Copilot and Microsoft Viva into daily operations. They implemented a phased rollout starting with senior leadership through an early access program, followed by an engaging internal campaign and comprehensive training sessions across global teams. This overhaul streamlined processes such as document collaboration, meeting summarization, and performance monitoring using tools like Viva Goals and Copilot Dashboard.

Envision, an assistive technology company, leverages Meta's Llama 3.1 to empower individuals who are blind or have low vision. By integrating Llama's language processing and computer vision, Envision's products, including a mobile app and a prototype on Meta’s Project Aria glasses, articulate visual information into speech. This enables users to access everyday information independently, enhancing their autonomy and quality of life.

Standard Bank of South Africa uses Microsoft Power Platform with a low-code approach to automate processes, analyze data, and create business solutions across its global network. Their Center of Excellence supports over 1,500 citizen developers. An IT help desk bot built in Copilot Studio resolves 99% of employee queries, enhancing productivity.

PG&E uses Copilot Studio and low-code AI tools to automate over 315 processes, saving 527,000 hours annually and nearly $75 million. AI-powered assistants also handle 25-40% of help desk requests, optimizing employee workloads and improving service levels.

IU developed Syntea, an AI-powered study buddy using Azure OpenAI Service, providing students with personalized, interactive learning assistance through natural language interactions, available 24/7 in multiple languages, integrated into their learning platforms.

The University of Sydney developed Cogniti, an AI platform powered by Azure OpenAI Service, allowing professors to create custom AI teaching assistants to enhance learning and teaching practices.

Brian Impact Foundation uses Anthropic's Claude in their Benevolence Enhancing Expert System (BEES) to review 100x more candidates for their social innovation fellowships. The AI processes large volumes of unstructured data, summarizing and organizing potential candidate information, allowing the small team to expand their reach, enhance equity in their application process, and allocate resources more efficiently.

Nest Bank modernized its infrastructure by migrating data sources to Microsoft Azure and adopting Azure Databricks, laying the foundation for AI-driven automation. Then, they embedded Microsoft 365 Copilot into daily Microsoft 365 applications to automate meeting preparation, follow-ups, and document creation, streamlining internal workflows.

Absa, one of Africa's largest financial institutions, uses Microsoft 365 Copilot and GitHub Copilot to enhance operational efficiency and customer engagement across multiple business areas. Employees use Copilot to streamline business processes, saving hours on administrative tasks, summarizing financial documents, generating content, and enhancing client interactions.

Visier, a company specializing in people analytics solutions, developed Vee, a generative AI assistant built using Microsoft's Azure OpenAI Service, leveraging GPT-3.5 Turbo and GPT-4.0 Turbo models. Vee allows managers and leaders to ask complex questions about their workforce and receive intelligent, actionable insights quickly and securely. By integrating Vee into platforms like Microsoft Teams, Visier makes it easier for organizations to access and utilize workforce data for informed decision-making.

FinQuery, a fintech platform that helps organizations manage financial accounting and spending, uses Gemini for Google Workspace to enhance productivity and collaboration across its remote workforce. Employees use generative AI features to brainstorm ideas, draft emails and documents faster, assist in coding tasks, and solve complex business problems, allowing teams to work more efficiently and focus on higher-value activities.

dida developed a custom, modular AI solution on Google Cloud that automates Enpal's manual sales quoting process. They implemented a machine learning pipeline that collected rooftop images via the Google Maps Platform API and stored them in Cloud Storage, then trained a robust ML model on GPU-enabled Compute Engine using projective geometry to accurately estimate roof angles. The solution streamlined Enpal’s sales workflow by integrating continuous development with Cloud Build and orchestrating model operations via Vertex AI and TensorBoard, automating complex measurements and quote generation tasks.

Paysafe implemented Microsoft 365 Copilot to streamline its internal documentation, meeting note-taking, and translation tasks. The company joined the Copilot for Microsoft 365 Early Access program, distributed 200 licenses, and collaborated with Microsoft and Noventiq to deliver workshops and training sessions, automating previously manual administrative tasks. This integration enhanced workflows in meetings, technical documentation, and multilingual communications.

Color Health uses GPT-4o to create a copilot application that integrates patient data with clinical knowledge to generate personalized cancer screening and treatment plans. It helps identify missing diagnostics and streamline documentation, reducing time to treatment by allowing clinicians to identify gaps in patient workups 4x faster.

GovDash integrated AI into its government contracting workflow by leveraging Azure OpenAI Service to automate data capture, compliance matrix development, and proposal generation. They implemented an OCR pipeline using Azure Document Intelligence to extract and transform information from PDFs, followed by chained prompts and a Retrieval-Augmented Generation flow to create detailed outlines and proposals in Microsoft Word. This solution automates critical business processes in the contract bidding lifecycle.

VG, a leading news outlet in Norway, developed an internal AI toolbox with about 25 generative AI tools. These tools enhance journalists' ability to write, research, and investigate more efficiently. For example, they have a tool that extracts information from text and visualizes relationships between entities as network graphs, which helps journalists in understanding complex connections. Another tool, allows journalists to query Statistics Norway's data, automatically retrieving relevant datasets and generating visualizations using Datawrapper. These tools help journalists dive deeper into stories and present data in more engaging ways.

The Estée Lauder Companies implemented AI by developing a sentiment analysis tool to rapidly capture consumer sentiment from product reviews and launching ELLA, their internal language assistant powered by Vertex AI running on Gemini. They enabled brand leaders to leverage generative AI for translations, ad copy creation, and meeting summarization, integrating these capabilities with Google Cloud’s BigQuery to streamline decision-making and operational acceleration.

10BedICU uses OpenAI’s API to enhance India’s critical care infrastructure. It developed tools like CARE Scribe, which transcribes doctor-patient interactions into EMR entries in multiple languages, reducing data entry time by over 50%, CARE Device Connect, which integrates data from older hospital monitors, and CARE Discharge Summary, which automates patient record summaries, improving healthcare delivery in underserved communities.

Petrochemical Industries Company (PIC), a petrochemical subsidiary of Kuwait Petroleum Corporation, implemented Microsoft 365 Copilot to automate work processes, enhance productivity, and ensure data security. Employees use Copilot for drafting emails, generating documents, summarizing meetings, and creating social media content, streamlining operations and improving professional communication.

Visma integrated GitHub Copilot, powered by Azure OpenAI Service, into their development workflow to provide real-time code suggestions and autocomplete features within Visual Studio and Visual Studio Code. They implemented automated code generation for routine tasks and linked it with Azure DevOps pipelines to continuously test and deploy code, reducing context switching. This integration streamlined coding processes, significantly accelerating software development efficiency.

Hitachi embedded Microsoft’s generative AI tools—including Azure Open AI Service, Copilot for Microsoft 365, and GitHub Copilot—into its Lumada Solutions and JP1 Cloud Services to automate mission-critical system development, enhance customer service with faster alert response times, and improve predictive maintenance for rail infrastructure. They implemented these integrations across multiple business workflows and launched a comprehensive training program for over 50,000 GenAI Professionals to upskill 270,000 employees, driving measurable improvements in productivity and operational efficiency.

Orange leverages Microsoft Azure OpenAI Service and GitHub Copilot to implement over 40 AI use cases across departments like customer service, marketing, communications, network operations, and software development. Applications include rewriting customer FAQs in a warmer tone, generating product sheets, a marketing research search engine, and assisting developers with code completion using GitHub Copilot.

Accenture uses Copilot Studio to create custom AI copilots that help employees automate routine tasks like checking project status. These AI-powered solutions make complex conversations easier by using relevant information, helping teams work more efficiently.

Copilot Studio is also being used inside Microsoft itself. Microsoft uses a custom Copilot within its HRWeb portal to manage employee queries. The AI deflects 60% of incoming questions, allowing employees to reclaim over 21,000 hours of productivity and reducing 27% of incoming service tickets.

Chanel uses Microsoft's AI tools including Azure OpenAI Service, Microsoft Fabric, and Microsoft 365 Copilot to enhance client experience, operational excellence, and employee efficiency. They leverage generative AI to provide personalized recommendations, streamline employee tasks, and develop augmented clienteling apps, knowledge-based search, and training bots.