Rising Academies integrated Claude-powered chatbots into mobile educational tools via WhatsApp to provide both a virtual math tutor (Rori) and a teacher support system (Tari). Rori delivers personalized math lessons through a mix of pre-written lesson plans and dynamic conversations, while Tari offers on-demand curriculum and lesson planning support for teachers. These solutions enhanced personalized learning and professional development in regions with limited access to traditional edtech.

Kenya Red Cross worked with Pathways Technologies to develop an AI-powered mental health chatbot called Chat Care using Azure AI services. The chatbot initiates conversations on mental health, suggests ways to help such as breathing exercises and in-person services, operates in English and Swahili, and is available 24/7. It expands the reach of mental health services without overstretching human counselors and helps overcome stigma.

Capitec Bank uses Microsoft 365 Copilot, Copilot for Power BI, Copilot Studio, Azure OpenAI Service, and DALL·E 3 to automate and enhance processes across departments, including generating report summaries, optimizing reconciliation processes with Copilot for Finance, developing chatbots for customer service and internal use, analyzing contracts, and generating unique images.

Fluna, a Pan-African digital services company, has automated the analysis and drafting of legal agreements using Vertex AI, Document AI, and Gemini 1.5 Pro.

Upeo Labs, a Kenyan AI startup, leverages Meta's Llama 3.1 for Somo-GPT, a teaching assistant that digitizes Kenya’s national curriculum, with conversational assistance across subjects like biology, history, and mental health.

Access Holdings Plc, a leading multinational financial services group in Nigeria, adopted Microsoft Copilot for Microsoft 365 to enhance operations across the organization. Developers use Copilot to accelerate coding tasks, reducing development time from eight hours to two. Staff use Copilot in Teams to get meeting summaries and focus on discussions. The data science team uses Copilot to analyze data faster, and executives prepare reports and presentations more efficiently with Copilot.

Milpark Education, a South African higher education provider, implemented Microsoft Dynamics 365 Customer Service and Microsoft's Digital Contact Center, utilizing AI capabilities like Microsoft Copilot to transform its student support services. They integrated communication channels and provided agents with AI-powered tools for better visibility into student queries.

PROMPTS program leverages Meta Llama and machine learning to support maternal health in Africa by efficiently triaging incoming questions, identifying urgent cases, and providing critical support to expecting mothers in Kenya. Plans to enhance capabilities to reach 1.3 million women across Sub-Saharan Africa.

Standard Bank of South Africa uses Microsoft Power Platform with a low-code approach to automate processes, analyze data, and create business solutions across its global network. Their Center of Excellence supports over 1,500 citizen developers. An IT help desk bot built in Copilot Studio resolves 99% of employee queries, enhancing productivity.

Absa, one of Africa's largest financial institutions, uses Microsoft 365 Copilot and GitHub Copilot to enhance operational efficiency and customer engagement across multiple business areas. Employees use Copilot to streamline business processes, saving hours on administrative tasks, summarizing financial documents, generating content, and enhancing client interactions.

FoondaMate, a study helper for middle & high school students in emerging markets, uses Meta's Llama to power its AI study buddy available on WhatsApp and Messenger. It answers questions on various subjects, adapts to different English levels and uses multi-step guidance. The platform currently has 3 million students across South Africa, Zimbabwe, and Nigeria – and report 30% uplift in university eligibility for their users.

Sasfin Bank's legal team adopted Legal Interact's Contract Corridor, built on Azure, to centralize 20,000 documents and enhance contract management. Using Azure Cognitive Services for OCR and Azure OpenAI Service, the platform enables advanced search and AI-powered analysis of contract clauses, facilitating efficient tracking of obligations and key dates.