Uber uses OpenAI's ChatGPT Enterprise to enhance customer support by providing AI assistants that offer empathetic and efficient responses, automate investigations, and augment human agent capabilities. The AI also helps personalize and optimize interactions across their multi-sided platform.

Amazon uses Claude to power their AI-driven customer service assistant, Amazon Q in Connect, which serves agents and end-customers. It provides real-time AI assistance to agents handling complex cases and offers end-customers instant, personalized self-service options.

micro1 uses Anthropic's Claude to conduct AI-powered technical interviews, automating over 3,000 interviews per day. Claude evaluates technical skills through dynamic conversations, providing consistent, unbiased assessments and creating anxiety-free interview experiences.

Intercom, a leading customer service platform, integrated Claude from Anthropic into their AI agent Fin to automatically resolve up to 86% of customer support queries with human-quality, personalized responses in over 45 languages. This implementation reduces response times from 30 minutes to seconds and enables human agents to focus on more complex issues.

StudyFetch built a comprehensive learning platform powered by Claude, providing personalized learning experiences through their AI tutor Spark.E. The platform analyzes lectures, generates study materials, and offers 24/7 tutoring support in over 20 languages, enabling students to master complex subjects with tailored, interactive assistance.

BBVA, a global financial institution, widely adopted ChatGPT Enterprise, creating over 2,900 custom GPTs within five months. By integrating ChatGPT into various departments, BBVA empowered its 125,000 employees to develop tailored AI solutions that enhance efficiency, spark creativity, and streamline workflows. This democratized AI access enabled rapid prototyping, reduced project timelines from weeks to hours, and facilitated the sharing of expert knowledge across the organization.

AES uses Claude on Google Cloud’s Vertex AI to automate their safety audit process, employing a multi-agent system to analyze documents, break down tasks, and generate reports. This system processes hundreds of pages, evaluates compliance, and produces detailed audit reports in about an hour.

Local Falcon, a platform that helps businesses improve their Google search rankings, utilizes Anthropic's Claude to analyze millions of customer reviews. This enables them to deliver clear, actionable recommendations, enhancing their clients' local search visibility.

Clifford Chance, a global law firm, adopted Microsoft 365 Copilot and Microsoft Viva to streamline tasks, automate processes, and enhance collaboration. Lawyers use Copilot to draft and manage emails, track new legislation, and ensure compliance, allowing them to focus on complex legal work. They are exploring Copilot Studio to create agents for compliance and other tasks.

Rox, a sales platform, integrated OpenAI’s GPT-4o, GPT-4o mini, and Realtime API into their system to create a three-tiered AI-powered assistance platform. This includes data unification, complex reasoning, and interaction layers, enabling the Rox Agent Swarm to automate repetitive tasks and provide actionable insights, increasing sales reps' productivity by 50%.

The Estée Lauder Companies, a global leader in prestige beauty, adopted ChatGPT Enterprise and created over 240 custom GPTs. These GPTs help employees query large consumer and clinical trial datasets in plain English, reducing manual data handling and speeding insight generation. They also support on-brand copywriting and vendor data analysis, enabling faster, data-driven product development and marketing.

StackBlitz integrated Claude 3.5 Sonnet into Bolt, their browser-based development platform, enabling users to create web applications via natural language without coding experience. This integration allowed rapid development and reduced costs by leveraging Claude's zero-shot code generation capabilities alongside WebContainers technology.

DLA Piper, a global law firm, implemented Microsoft 365 Copilot to streamline document creation, optimize workflows, enhance productivity, and automate routine tasks. By integrating Copilot with Microsoft 365 applications, they improved productivity and reduced time spent on lower-value tasks while maintaining robust data security.

Asana integrates Claude into its Work Graph® data model to power AI-driven features that improve work coordination, goal setting, and workflow automation for over 150,000 global customers. Key features include automated workflows, status updates, smart insights, and summaries, allowing teams to focus on strategic tasks.

Tabnine, an AI coding assistant, uses Claude 3.5 Sonnet for code explanations, suggestions, and code generation. Using Claude in Amazon Bedrock, Tabnine assists on common coding tasks like completions, debugging, test generation, refactoring, and code migration.

Decagon, a company focused on automating customer support, uses OpenAI's suite of GPT models, including GPT-3.5 and GPT-4, to manage large volumes of support inquiries without human intervention. The models are configured for tasks such as query rewriting, complex decision-making, and API request processing, offering scalable, nuanced responses tailored to each customer's needs.

Promega uses ChatGPT extensively across departments to streamline processes in manufacturing, sales, and marketing. ChatGPT assists in forecasting equipment replacement timelines, gathering protein specifications for custom assays, and automating customer requests in quality assurance workflows. Custom GPTs in sales and marketing also enhance prospecting and email campaign efficiency.

You.com uses Claude to provide comprehensive answers and automate complex tasks. They leverage Claude's advanced reasoning for features like the Research Agent for in-depth analysis, coding assistance for developers, and customizable AI agents for specific workflows.

Siemens AG leveraged Microsoft's Azure OpenAI Service to enhance their Siemens Industrial Copilot, an AI assistant for industrial automation engineering. The Copilot uses generative AI to automate repetitive tasks such as data management, sensor configuration, and reporting, helping engineers focus on complex, value-added work. Over 100 companies are using the Copilot to streamline processes, address labor shortages, and drive innovation. thyssenkrupp Automation Engineering plans to roll out the Copilot globally starting in 2025.

Zoom collaborates with Perplexity to enhance its AI Companion by integrating multiple AI models, including Anthropic, OpenAI, and Meta, to provide richer insights during Zoom calls. The AI Companion 2.0 understands user workflows and tracking tasks, in addition to meeting summaries.

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Notion uses Claude to improve its product, offering AI features like Q&A, autofill, and writing assistance. These features help businesses like Osaka Gas reduce search time by 35% and save Remote.com 10 minutes per search across 300 queries daily. Notion’s use of Claude even eliminates the need for additional AI tools for some companies like dbt Labs, who estimate they save over $35k annually.

Decagon uses Anthropic's Claude to create AI agents that deliver hyper-personalized, 24/7 customer service by integrating with existing ticketing systems and customer databases, allowing enterprises to provide white-glove support at scale, handling inquiries from simple to complex processes that previously required human agents.

CodeGPT, a popular coding assistant with over 1.4 million downloads, integrates Meta's Llama models to enhance developer productivity. By using Llama 3.2 (90B), CodeGPT helps developers not just generate code but also answer questions about their codebase, debug code, and onboard new team members. It includes a codebase graph mechanism that lets Llama understand entire repositories, allowing developers to effectively "talk" with their code. This integration leads to at least a 30% increase in productivity and accelerates onboarding from months to days.

MagicSchool, an AI assistant platform for educators and students, uses Anthropic's Claude to help teachers save time by automating tasks like lesson planning, quizzes, and personalized student feedback. This allows teachers to focus more on student interaction, reducing burnout and improving education quality.

Incubeta implemented Gemini for Google Workspace, using AI-powered tools like Help Me Write and Gemini Search to reduce time spent on tasks like client prep, email and document creation, and market research, allowing employees to focus on higher-value activities.

LGT, a leading international private banking and asset management group, adopted Microsoft Copilot with Microsoft 365 to modernize their digital workplace and create a flexible, secure work environment for global teams. Copilot assists with summarizing meetings, producing minutes, supporting data analytics, and helping with text production. In legal and compliance, Copilot reduced contract review time from four hours to 30 minutes.

Chatbase integrates OpenAI's realtime API to enable live voice conversations in customer chatbots.

MetaLearner uses Meta's Llama 3.1 to make ERP systems like SAP and Oracle easier to work with.

Slack is using Anthropic's Claude to empower enterprise developers to create custom AI applications within their workspaces.

Lonely Planet uses Claude to extract geospatial data from its vast content libraries, enabling the rapid creation of personalized travel itineraries.