X
case studies
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Showing
X
out of
X
bots
Use case
Faster finance/legal research
Context

Hebbia built Matrix, a multi-agent AI platform that orchestrates OpenAI models including o3‑mini, o1, and GPT‑4o to automate complex financial and legal research tasks. The platform decomposes intricate queries into structured analytical steps and integrates modules like OCR, hallucination validation, and artifact generation to process complete documents, creating an infinite effective context window. This solution streamlines due diligence, contract review, and market research workflows, drastically reducing manual processing time.

Models/tools
...
3
Use case
Unlocking travel discovery
Context

Booking.com integrated OpenAI’s GPT models with its extensive proprietary data on properties, pricing, and availability to develop an AI Trip Planner that converts natural language queries into personalized itineraries. The team rapidly built the solution in 10 weeks by leveraging existing ML infrastructure and fine-tuning the model on both structured and unstructured data, which also powered additional tools like Smart Filters, Property Q&A, and AI Review Summaries. This innovation transformed travel discovery, search, and customer support processes.

Models/tools
...
1
Use case
Real-time code support
Context

Bito implemented AI-powered developer agents by integrating Anthropic's Claude and leveraging Claude 3.7 Sonnet for advanced reasoning into its code review and coding workflows. They utilized Anthropic’s robust API and developer-friendly infrastructure to embed an AI Code Review Agent and Bito Wingman directly within developers’ Git workflows and popular IDEs, enabling automated analysis of pull request diffs and code architecture. This integration streamlined code review, error detection, and code generation processes while upholding security standards.

Models/tools
...
2
Use case
Complex code navigation
Context

Augment code integrated Anthropic's Claude within Google Cloud's Vertex AI to develop an AI-powered code assistant that provides expert-level contextual understanding of complex software systems. By automating code comprehension, debugging, documentation, and change propagation within development workflows, the solution dramatically reduced project timelines and sped up developer onboarding while ensuring SOC 2 Level 2 compliant security protocols.

Models/tools
...
2
Use case
Unified dev workflows
Context

Factory built a command center for software development by embedding OpenAI’s reasoning models directly into its platform’s workflows. They integrated specific models—using o1 for complex architectural planning, o3‑mini for rapid exploration and bug triage, and GPT‑4o for real-time code generation—across various stages of the development lifecycle. This implementation streamlined coding, design, review, and knowledge retrieval processes by reducing manual research and minimizing context switching, enabling developers to focus on high-leverage tasks.

Models/tools
...
3
Use case
Automated job title classification
Context

Aura Intelligence integrated Anthropic's Claude via Amazon Bedrock into its data pipeline to automatically classify over 200 million job titles and industry pairings from multi-language data, replacing manual lookups and fuzzy matching. They fine-tuned foundation models on proprietary datasets and leveraged AWS infrastructure, including SageMaker and prompt management, to automate QA, report generation, anomaly detection, and real-time hiring trend analysis.

Models/tools
...
2
Use case
Faster AI upskilling
Context

Section partnered with Anthropic to utilize Claude for comprehensive AI upskilling and strategic workforce transformation. They implemented Claude by uploading board materials to generate strategic feedback and deployed it across marketing, education, and leadership teams to enhance content creation, training frameworks, and decision-making processes. This integration streamlined internal operations and redefined workforce development workflows.

Models/tools
...
1
Use case
Automated financial analysis
Context

Endex built an AI Analyst platform that leverages OpenAI's reasoning models (GPT‑4o, o1‑mini, o1‑preview, o3‑mini, and o1 vision) to retrieve, analyze, and synthesize complex financial data. The solution integrates internal data, public disclosures, and financial reports to automate processes such as due diligence, earnings analysis, and investment committee memo preparation using reinforcement learning fine-tuning and performance tracking, transforming traditional manual workflows into streamlined AI-driven processes.

Models/tools
...
4
Use case
Efficient customer support interactions
Context

Uber uses OpenAI's ChatGPT Enterprise to enhance customer support by providing AI assistants that offer empathetic and efficient responses, automate investigations, and augment human agent capabilities. The AI also helps personalize and optimize interactions across their multi-sided platform.

Models/tools
...
1
Use case
Efficient customer service
Context

Amazon uses Claude to power their AI-driven customer service assistant, Amazon Q in Connect, which serves agents and end-customers. It provides real-time AI assistance to agents handling complex cases and offers end-customers instant, personalized self-service options.

Models/tools
...
1
Use case
Efficient technical interviews
Context

micro1 uses Anthropic's Claude to conduct AI-powered technical interviews, automating over 3,000 interviews per day. Claude evaluates technical skills through dynamic conversations, providing consistent, unbiased assessments and creating anxiety-free interview experiences.

Models/tools
...
1
Use case
Support scaling
Context

Intercom, a leading customer service platform, integrated Claude from Anthropic into their AI agent Fin to automatically resolve up to 86% of customer support queries with human-quality, personalized responses in over 45 languages. This implementation reduces response times from 30 minutes to seconds and enables human agents to focus on more complex issues.

Models/tools
...
2
Use case
Accessible study support
Context

StudyFetch built a comprehensive learning platform powered by Claude, providing personalized learning experiences through their AI tutor Spark.E. The platform analyzes lectures, generates study materials, and offers 24/7 tutoring support in over 20 languages, enabling students to master complex subjects with tailored, interactive assistance.

Models/tools
...
2
Use case
Intuitive hotel search
Context

trivago integrated Google Cloud’s Vertex AI Search into its hotel discovery platform, enabling users to search using natural language with advanced LLMs. The AI was tailored to interpret free-text queries and integrated into existing search workflows to deliver personalized hotel recommendations. This reconfiguration improved search accuracy and user efficiency by transforming traditional, rigid search parameters into an intuitive discovery process.

Models/tools
...
1
Use case
Democratizing AI access
Context

BBVA, a global financial institution, widely adopted ChatGPT Enterprise, creating over 2,900 custom GPTs within five months. By integrating ChatGPT into various departments, BBVA empowered its 125,000 employees to develop tailored AI solutions that enhance efficiency, spark creativity, and streamline workflows. This democratized AI access enabled rapid prototyping, reduced project timelines from weeks to hours, and facilitated the sharing of expert knowledge across the organization.

Models/tools
...
2
Use case
Scaling renewable energy asset management
Context

AES uses Claude on Google Cloud’s Vertex AI to automate their safety audit process, employing a multi-agent system to analyze documents, break down tasks, and generate reports. This system processes hundreds of pages, evaluates compliance, and produces detailed audit reports in about an hour.

Models/tools
...
2
Use case
Local search visibility
Context

Local Falcon, a platform that helps businesses improve their Google search rankings, utilizes Anthropic's Claude to analyze millions of customer reviews. This enables them to deliver clear, actionable recommendations, enhancing their clients' local search visibility.

Models/tools
...
1
Use case
Streamlined routine legal tasks
Context

Clifford Chance, a global law firm, adopted Microsoft 365 Copilot and Microsoft Viva to streamline tasks, automate processes, and enhance collaboration. Lawyers use Copilot to draft and manage emails, track new legislation, and ensure compliance, allowing them to focus on complex legal work. They are exploring Copilot Studio to create agents for compliance and other tasks.

Models/tools
...
3
Use case
Automate sales workflows
Context

Rox, a sales platform, integrated OpenAI’s GPT-4o, GPT-4o mini, and Realtime API into their system to create a three-tiered AI-powered assistance platform. This includes data unification, complex reasoning, and interaction layers, enabling the Rox Agent Swarm to automate repetitive tasks and provide actionable insights, increasing sales reps' productivity by 50%.

Models/tools
...
3
Use case
Faster event planning
Context

Thoughtworks implemented an AI-powered enterprise event planning solution leveraging Google's Gemini Pro multimodal capabilities. The system analyzes historical data, regional event schedules, customer shopping insights, and enterprise strategic guidance to automatically generate a personalized event calendar complete with campaign details, promotion types, image assets, and recommended schedules. Marketing teams interact with an integrated AI assistant to review, adjust, and approve event proposals, significantly streamlining their planning process.

Models/tools
...
1
Use case
Quick media search
Context

Globant implemented an AI-powered video search solution that processes uploaded videos in Google Cloud by automatically generating detailed embeddings from frame analysis, transcriptions, and scene descriptions. The system then indexes these embeddings in a vector database, enabling both text and image-based queries to retrieve specific content within seconds. This solution enhances media content management processes for producers, editors, and researchers by drastically reducing manual search efforts.

Models/tools
...
Use case
Analyzing massive consumer data
Context

The Estée Lauder Companies, a global leader in prestige beauty, adopted ChatGPT Enterprise and created over 240 custom GPTs. These GPTs help employees query large consumer and clinical trial datasets in plain English, reducing manual data handling and speeding insight generation. They also support on-brand copywriting and vendor data analysis, enabling faster, data-driven product development and marketing.

Models/tools
...
1
Use case
Reducing development costs
Context

StackBlitz integrated Claude 3.5 Sonnet into Bolt, their browser-based development platform, enabling users to create web applications via natural language without coding experience. This integration allowed rapid development and reduced costs by leveraging Claude's zero-shot code generation capabilities alongside WebContainers technology.

Models/tools
...
1
Use case
Efficient document creation
Context

DLA Piper, a global law firm, implemented Microsoft 365 Copilot to streamline document creation, optimize workflows, enhance productivity, and automate routine tasks. By integrating Copilot with Microsoft 365 applications, they improved productivity and reduced time spent on lower-value tasks while maintaining robust data security.

Models/tools
...
1
Use case
Streamlining work management and enhancing productivity
Context

Asana integrates Claude into its Work Graph® data model to power AI-driven features that improve work coordination, goal setting, and workflow automation for over 150,000 global customers. Key features include automated workflows, status updates, smart insights, and summaries, allowing teams to focus on strategic tasks.

Models/tools
...
1
Use case
Enhancing developer productivity
Context

Tabnine, an AI coding assistant, uses Claude 3.5 Sonnet for code explanations, suggestions, and code generation. Using Claude in Amazon Bedrock, Tabnine assists on common coding tasks like completions, debugging, test generation, refactoring, and code migration.

Models/tools
...
2
Use case
Handle complex customer inquiries automatically
Context

Decagon, a company focused on automating customer support, uses OpenAI's suite of GPT models, including GPT-3.5 and GPT-4, to manage large volumes of support inquiries without human intervention. The models are configured for tasks such as query rewriting, complex decision-making, and API request processing, offering scalable, nuanced responses tailored to each customer's needs.

Models/tools
...
5
Use case
Anticipate and plan manufacturing needs
Context

Promega uses ChatGPT extensively across departments to streamline processes in manufacturing, sales, and marketing. ChatGPT assists in forecasting equipment replacement timelines, gathering protein specifications for custom assays, and automating customer requests in quality assurance workflows. Custom GPTs in sales and marketing also enhance prospecting and email campaign efficiency.

Models/tools
...
2
Use case
Enhancing search and productivity
Context

You.com uses Claude to provide comprehensive answers and automate complex tasks. They leverage Claude's advanced reasoning for features like the Research Agent for in-depth analysis, coding assistance for developers, and customizable AI agents for specific workflows.

Models/tools
...
1
Use case
Faster compliance processing
Context

Trace One implemented AI by integrating Google Vertex AI to automatically extract information from technical sheets and regulatory documents, map data between diverse systems, and compare texts and images for packaging compliance. The solution was developed following a successful proof-of-concept and then scaled into production using Google Cloud’s managed services, simplifying system integration and reducing operational complexity. This deployment streamlined their PLM and compliance update processes, minimizing manual intervention and optimizing accuracy.

Models/tools
...
2

What's brewing in AI

This website is part of What's brewing in AI — my newsletter where I break down the most important AI news & trends, and highlight new company case studies.

Join 13,000+ professionals and see how leading companies leverage tools & models from OpenAI, Anthropic, Google, and more to drive innovation and impact.
New featured case studies weekly
26 industries

The starting point of your next AI project

Context Windows provides managers and business owners with practical examples from across industries to inspire and inform their next AI initiative.

Filters

  • AI providers

    OpenAIMicrosoftAnthropicGooglePerplexity
  • Agent types

    • Employee Agents
    • Customer Agents
    • Creative Agents
    • Data Agents
    • Security Agents
    • Code Agents
  • Industries

    • Software & IT
    • Healthcare
    • Retail & e-commerce
    • Finance
    • Artificial Intelligence
    • Media & Entertainment
    • Government
    • Transportation & Logistics
    • Education
    • Marketing & Sales
    • Non-profit
    • Consulting
    • Telecommunications
    • Security
    • Sports
    • Consumer Goods
    • Legal
    • Travel & Hospitality
    • Human Resources
    • Data & Analytics
    • Insurance
    • Automotive
    • Consumer Electronics
    • Manufacturing & Construction
    • Agriculture
    • Energy & Sustainability
  • Regions

    Global, North America, Europe, South America, Central America and the Caribbean, Asia, Middle East, Oceania, Africa

Sorting

  • Published date

    Find the latest case studies.

  • ICE score

    Quickly assess feasibility and potential of use cases.

Thoughts & ideas