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Use case
Slow advisor information retrieval
Context

Morgan Stanley integrated GPT-4 and Whisper from OpenAI into their workflows, including an internal chatbot and meeting summary tool, enabling financial advisors to quickly retrieve firm knowledge, generate summaries, and provide timely, tailored client insights.

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Use case
Automate customer interactions
Context

Humach, a customer experience solutions provider, uses Claude via Amazon Bedrock to power AI-assisted agents and digital workers that streamline customer interactions across multiple channels. They developed a Custom Language Model framework integrated into their mAI Pilot platform, including digital voice agents, live agent assistance, sentiment analysis, and content classification.

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Use case
Empathetic voice interactions
Context

Hume AI, a leader in emotionally intelligent AI systems, utilizes Anthropic's Claude to power natural and empathetic voice conversations through their EVI platform. This integration enables Hume's clients in healthcare, customer service, and consumer applications to build trust with users by providing emotionally aware and responsive interactions.

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Use case
Building web apps directly in the browser
Context

StackBlitz integrated Claude 3.5 Sonnet into its browser-based development platform, Bolt, enabling users to develop sophisticated web applications with natural language inputs. This allowed both developers and non-developers to go from idea to production in one click, without needing coding experience or virtual machines.

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Use case
Investment diligence
Context

IVP implemented Perplexity Enterprise Pro to enhance investment diligence by providing accurate, real-time answers to complex research queries, streamlining documentation and communication across five teams, and supporting continuous learning and workflow improvements.

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Use case
Scaling customer support and maintaining availability in crypto
Context

To address scalability and fluctuating demand in the volatile crypto market, Coinbase implemented Claude for its customer support chatbot, agent assist tool, and help center search. This multi-cloud setup ensures high availability, rapid scaling, and secure, AI-driven support, streamlining operations and improving customer service quality.

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3
Use case
Enhancing secure, natural customer interactions
Context

ASAPP integrated Claude in Amazon Bedrock into its GenerativeAgent to provide AI-driven, context-aware customer service interactions. This eliminates the need for sensitive data redaction, allowing private, end-to-end encrypted conversations that maintain context and deliver natural interactions.

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2
Use case
Efficient document analysis
Context

Hebbia, an AI platform for knowledge work serving asset managers, investment banks, and law firms, leverages Claude's capabilities to analyze vast amounts of complex documents efficiently, generating actionable insights through features like meta-prompting and natural language interactions without requiring users to master prompt engineering.

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Use case
Efficient talent matching
Context

Braintrust, an AI-powered recruiting platform, uses Anthropic's Claude and Claude 3.5 Sonnet to enhance their talent acquisition process. They integrated Claude into key features like AIR (AI Recruiter), which conducts initial screening interviews, and a job description generator that helps clients create compelling job postings.

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2
Use case
Streamline communication & document creation
Context

Hydro Ottawa, a major electricity provider for Canada’s capital, implemented Google Workspace and Gemini to improve collaboration, create job posts, conduct legal and technical research, write policies, generate content, summarize documents, and organize meeting agendas across all teams.

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Use case
Scaling analysis for small teams
Context

BlueFlame uses Claude to give small investment teams enterprise-grade analytical capabilities, enabling them to analyze vast document sets and uncover insights at institutional scale without needing in-house technical expertise.

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1
Use case
Automate fraud review and risk analysis
Context

Inscribe uses Claude to power AI Risk Agents that automate fraud detection, document verification, and risk analysis for banks and fintechs.

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1
Use case
Automate image segmentation
Context

Roboflow uses Meta's Segment Anything Model (SAM) to enable users to automatically segment objects in images and videos, significantly reducing the time required to create training datasets for computer vision models.

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2
Use case
Improving accessibility for students
Context

Pepperdine University uses Gemini for Google Workspace to enhance accessibility and collaboration across campuses. Faculty leverage generative AI for custom lesson plans and research support, while administrative teams use it for tasks like creating meeting minutes and custom images for presentations. Live captioning and translation features in Google Meet address language barriers, fostering equity and accessibility for students.

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Use case
Securely working faster in a highly regulated industry
Context

Pennymac, one of the largest lenders and mortgage servicers in the US, leverages Gemini for Google Workspace and Vertex AI to enhance efficiency while ensuring data security. The HR team uses Gemini for drafting job descriptions and policy documents, while technical teams use Gemini with proprietary data to improve the underwriting process by querying regulations and best practices.

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2
Use case
Reducing monotonous copywriting tasks
Context

Adore Me, a direct-to-consumer lingerie brand known for its extended sizing, uses Gemini for Google Workspace to streamline copywriting and foster creativity. The team reduced over 35 hours of work creating product descriptions to just 30 minutes by leveraging a prompt library. They also use Gemini for speaker bios, enabling users to fill in key details for automated output. Internal "prompt-off" competitions teach employees how to effectively use AI tools, embedding AI into the company culture.

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Use case
Automating app evaluation
Context

Replit uses Anthropic's Claude 3.5 Sonnet to enhance its Replit Agent product by developing a feature that evaluates apps as they are being built. By leveraging Claude's capabilities in computer use and UI navigation, Replit aims to automate the evaluation process, helping developers identify issues and improve their code more efficiently.

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Use case
Optimizing departmental efficiency
Context

Microsoft utilizes Copilot and the new autonomous agents internally across sales, customer support, marketing, and HR departments. Their sales team uses Copilot to power insights and automate routine tasks, achieving a 9.4% increase in revenue per seller and closed 20% more deals. Customer support resolves cases nearly 12% faster, marketing saw a 21.5% increase in conversion rates on Azure.com with a custom agent assisting buyers, and HR improved answer accuracy by 42% with an employee self-service agent.

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3
Use case
Inefficient cross-border collaboration
Context

Flashpoint uses Gemini for Google Workspace to improve efficiency and productivity across its workforce, allowing employees to focus on the work that counts. They incorporate generative AI into workflows to enhance communication, ideation, research, and coding.

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1
Use case
Time-consuming quiz writing
Context

Inteleos uses Perplexity Enterprise Pro to assist their team in developing quiz questions for medical professionals, improving efficiency and maintaining security and accuracy. The tool helps automate research and drafting, allowing subject matter experts to create explanatory paragraphs and other content more quickly.

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Use case
Controlling AI voice delivery
Context

Wondercraft, an AI-powered audio studio, introduces 'Director Mode' for natural language control of AI voice delivery.

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Source:
x.com
Oct 10, 2024
Use case
Reducing clinician administrative workload
Context

Neuromnia uses Meta's Llama 3.1 to develop Nia, an AI assistant for automating ABA therapy tasks.

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1
Use case
Streamlining sales account research
Context

Tome uses Anthropic's Claude to power an AI sales assistant for synthesizing insights and uncovering strategic account opportunities.

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1
Use case
Facilitating EV adoption
Context

Uber is developing an AI assistant using OpenAI's GPT-4o to guide drivers in transitioning to electric vehicles.

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1
Use case
Improving AI collaboration efficiency
Context

Cove uses Anthropic's Claude models to create an AI thought partner within a visual workspace.

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1
Use case
Overcoming data degradation
Context

Altera uses OpenAI's GPT-4o to build "digital humans," AI agents that play Minecraft with users like friends.

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1
Use case
Multilingual communication in contact centers
Context

Twilio integrates OpenAI's Realtime API into its Flex platform to enable live voice translation in contact centers.

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1
Use case
Real-time AI avatar animation
Context

Hallway uses the real-time API to give its animated AI avatars a voice.

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1
Use case
Improving government translation services
Context

The ETO uses ChatGPT to streamline translation services across multiple state departments. This AI-driven workflow improves the accuracy, speed, and cultural relevance of translations in languages like Spanish, Somali, and Hmong. The ETO integrates ChatGPT for faster turnarounds, making government services more accessible and inclusive.

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Use case
Optimizing employee health benefits
Context

Bennie Health uses Vertex AI to power its innovative employee health benefits platform, providing actionable insights and streamlining data management in order to enhance efficiency and decision-making for employees and HR teams.

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