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legal-i

Insurance
Data Agents
Quick win
Use case
Faster unstructured data processing
Context

Developed a GenAI solution leveraging Azure OpenAI Service to analyze, classify and structure unstructured medical records into interactive patient histories and a case DNA for improved decision support.

Models/tools

Newfront

Insurance
Use case
Making insurance processes faster
Context

Newfront, a modern insurance platform serving 20% of US startups with unicorn status, uses Claude from Anthropic to automate tedious insurance tasks. They have deployed Claude across their workflows to create a benefits assistant that provides employees with instant answers about coverage limits and eligible expenses, a contract review tool for legal teams, and automated processing of complex insurance documents, allowing brokers to focus on strategic guidance and problem-solving for clients.

Models/tools
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1

SACE

Insurance
Use case
Freeing employee time
Context

SACE, an Italian finance and insurance firm, uses Microsoft Copilot and Viva to streamline workflows and empower employees. Copilot reduces routine tasks like document sifting and email management, halving time spent on emails and speeding up loan application reviews. Viva supports Copilot adoption, helping reveal collaboration patterns and enabling initiatives like a flexible workweek.

Models/tools

Zurich Insurance Group

Insurance
Use case
Faster processing of unstructured data
Context

Zurich Insurance Group uses Azure OpenAI Service to develop advanced AI applications in underwriting, improving risk assessments and accelerating the underwriting process. By leveraging Azure OpenAI Service's advanced language AI and text-to-speech models, Zurich can process unstructured data like reports, images, and emails in various languages across its global operations.

Models/tools

SURA

Insurance
Data Agents
Quick win
Use case
Better genetic data analysis
Context

SURA employs AI for genomic sequencing processing and clinical and genetic data analysis as part of their Omics Sciences Center. The AI-powered platform has significantly improved diagnostics, personalized treatment, and scientific research by generating more than 11,500 reports related to hereditary cancer panels and exomes.

Models/tools
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180 Seguros

Insurance
Data Agents
Quick win
Use case
Improving operational metric tracking
Context

180 Seguros is powering its data management platform for employees with Google Cloud AI and BigQuery.

Models/tools

Hiscox

Insurance
Use case
Accelerating insurance underwriting
Context

Hiscox used BigQuery and Vertex AI to create the first AI-enhanced lead underwriting model for insurers, automating and accelerating the quoting for complex risks.

Models/tools

Nsure.com

Insurance
Use case
Automating customer service
Context

Nsure.com uses Copilot Studio to create custom AI copilots that automate up to 90% of incoming customer requests, such as handling insurance quotes, payments, renewals, and discounts.

Models/tools

AXA

Insurance
Use case
Secure generative AI for employees
Context

AXA, a leading global insurance and asset management company, developed AXA Secure GPT, a secure generative AI platform powered by Azure OpenAI Service, to provide their 140,000 employees with access to generative AI tools within a secure and reliable environment. They implemented content filtering, data protection measures, authentication, and audit trails to ensure data safety and compliance with regulations like GDPR, and offered training and a prompt library to help employees use the platform efficiently.

Models/tools

Generali Italia

Insurance
Data Agents
Quick win
Use case
Streamlining model evaluation and deployment
Context

Generali Italia, Italy's largest insurance provider, used Vertex AI to build a model evaluation pipeline that helps ML teams quickly evaluate performance and deploy models.

Models/tools

What's brewing in AI

This website is part of What's brewing in AI — my newsletter where I break down the most important AI news & trends, and highlight new company case studies.

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