AI case studies in {industry}






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Developed a GenAI solution leveraging Azure OpenAI Service to analyze, classify and structure unstructured medical records into interactive patient histories and a case DNA for improved decision support.
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Newfront, a modern insurance platform serving 20% of US startups with unicorn status, uses Claude from Anthropic to automate tedious insurance tasks. They have deployed Claude across their workflows to create a benefits assistant that provides employees with instant answers about coverage limits and eligible expenses, a contract review tool for legal teams, and automated processing of complex insurance documents, allowing brokers to focus on strategic guidance and problem-solving for clients.
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SACE, an Italian finance and insurance firm, uses Microsoft Copilot and Viva to streamline workflows and empower employees. Copilot reduces routine tasks like document sifting and email management, halving time spent on emails and speeding up loan application reviews. Viva supports Copilot adoption, helping reveal collaboration patterns and enabling initiatives like a flexible workweek.
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Zurich Insurance Group uses Azure OpenAI Service to develop advanced AI applications in underwriting, improving risk assessments and accelerating the underwriting process. By leveraging Azure OpenAI Service's advanced language AI and text-to-speech models, Zurich can process unstructured data like reports, images, and emails in various languages across its global operations.
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SURA employs AI for genomic sequencing processing and clinical and genetic data analysis as part of their Omics Sciences Center. The AI-powered platform has significantly improved diagnostics, personalized treatment, and scientific research by generating more than 11,500 reports related to hereditary cancer panels and exomes.
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180 Seguros is powering its data management platform for employees with Google Cloud AI and BigQuery.
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Hiscox used BigQuery and Vertex AI to create the first AI-enhanced lead underwriting model for insurers, automating and accelerating the quoting for complex risks.

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Nsure.com uses Copilot Studio to create custom AI copilots that automate up to 90% of incoming customer requests, such as handling insurance quotes, payments, renewals, and discounts.
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AXA, a leading global insurance and asset management company, developed AXA Secure GPT, a secure generative AI platform powered by Azure OpenAI Service, to provide their 140,000 employees with access to generative AI tools within a secure and reliable environment. They implemented content filtering, data protection measures, authentication, and audit trails to ensure data safety and compliance with regulations like GDPR, and offered training and a prompt library to help employees use the platform efficiently.
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Generali Italia, Italy's largest insurance provider, used Vertex AI to build a model evaluation pipeline that helps ML teams quickly evaluate performance and deploy models.
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