AI case study

Making insurance processes faster

by
Newfront
Context

Newfront, a modern insurance platform serving 20% of US startups with unicorn status, uses Claude from Anthropic to automate tedious insurance tasks. They have deployed Claude across their workflows to create a benefits assistant that provides employees with instant answers about coverage limits and eligible expenses, a contract review tool for legal teams, and automated processing of complex insurance documents, allowing brokers to focus on strategic guidance and problem-solving for clients.

Results

Saves HR teams one month per year and delivers 24/7 personalized support for employees; reduces document processing costs by 60%; contract reviews now completed in minutes instead of days.

Results not reported in the source
Industry
Insurance
Published
December 16, 2024
Agent type
Employee Agents
AI provider
Anthropic
Models/tools
Not disclosed
ICE score
384
The ICE framework in this database provides a quick way to assess the feasibility and potential impact of AI use cases, with higher scores signaling more actionable opportunities.

Impact: Potential benefits to the business.

Confidence: Likelihood of achieving expected results.

Ease: Simplicity of implementation in terms of resources and time.

ICE Score: Calculated by multiplying the component scores.

Note:
Each score is AI-generated based on available data and should be viewed merely as a general guideline for deeper exploration of the use cases.
Impact
8
Confidence
8
Ease
6

9

AI use cases in

Insurance

See All

SACE

Insurance
Use case
Freeing employee time
Context

SACE, an Italian finance and insurance firm, uses Microsoft Copilot and Viva to streamline workflows and empower employees. Copilot reduces routine tasks like document sifting and email management, halving time spent on emails and speeding up loan application reviews. Viva supports Copilot adoption, helping reveal collaboration patterns and enabling initiatives like a flexible workweek.

Models/tools

Zurich Insurance Group

Insurance
Use case
Faster processing of unstructured data
Context

Zurich Insurance Group uses Azure OpenAI Service to develop advanced AI applications in underwriting, improving risk assessments and accelerating the underwriting process. By leveraging Azure OpenAI Service's advanced language AI and text-to-speech models, Zurich can process unstructured data like reports, images, and emails in various languages across its global operations.

Models/tools

SURA

Insurance
Data Agents
Quick win
Use case
Better genetic data analysis
Context

SURA employs AI for genomic sequencing processing and clinical and genetic data analysis as part of their Omics Sciences Center. The AI-powered platform has significantly improved diagnostics, personalized treatment, and scientific research by generating more than 11,500 reports related to hereditary cancer panels and exomes.

Models/tools
No items found.
...
Explore industries

224

companies using

Employee Agents

See All
Use case
Faster manga translation
Context

Orange uses Anthropic's Claude to automate manga translation, combining translation agent models with inpainting technology and direct image input to handle visual elements, streamlining localization and allowing translators to focus on nuance.

Models/tools
...
3
Use case
Efficient customer support interactions
Context

Uber uses OpenAI's ChatGPT Enterprise to enhance customer support by providing AI assistants that offer empathetic and efficient responses, automate investigations, and augment human agent capabilities. The AI also helps personalize and optimize interactions across their multi-sided platform.

Models/tools
...
1
Use case
Efficient customer service
Context

Amazon uses Claude to power their AI-driven customer service assistant, Amazon Q in Connect, which serves agents and end-customers. It provides real-time AI assistance to agents handling complex cases and offers end-customers instant, personalized self-service options.

Models/tools
...
1
Explore agents

85

solutions powered by

Anthropic

See All
Use case
Faster manga translation
Context

Orange uses Anthropic's Claude to automate manga translation, combining translation agent models with inpainting technology and direct image input to handle visual elements, streamlining localization and allowing translators to focus on nuance.

Models/tools
...
3
Use case
Efficient engineering team management
Context

LaunchNotes leverages Claude in Amazon Bedrock in their product 'Graph' to transform engineering data into actionable insights. Graph functions as an ETL platform with Claude managing data pipelines, helping engineering managers understand development metrics, reduce incident identification time, automate updates, and generate customized release notes and technical documentation.

Models/tools
...
2
Use case
Faster data insights
Context

Snowflake integrated Anthropic's Claude into their platform to enable natural language queries on complex databases, allowing customers to extract insights without SQL expertise while maintaining security and governance.

Models/tools
...
2
Explore AI providers

236

AI use cases in

North America

See All
Use case
Efficient engineering team management
Context

LaunchNotes leverages Claude in Amazon Bedrock in their product 'Graph' to transform engineering data into actionable insights. Graph functions as an ETL platform with Claude managing data pipelines, helping engineering managers understand development metrics, reduce incident identification time, automate updates, and generate customized release notes and technical documentation.

Models/tools
...
2
Use case
Faster data insights
Context

Snowflake integrated Anthropic's Claude into their platform to enable natural language queries on complex databases, allowing customers to extract insights without SQL expertise while maintaining security and governance.

Models/tools
...
2
Use case
Automated financial research
Context

Rogo, an AI finance platform, uses OpenAI's GPT-4 to provide real-time financial intelligence to investment professionals, automating tasks like meeting prep, company profiling, and market research. By fine-tuning OpenAI's models and integrating financial datasets like S&P Global, Crunchbase, and FactSet, Rogo helps shift focus from manual work to high-value decision making.

Models/tools
...
1
Explore regions