AI case studies using {model/tool}

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Xavier College implemented Microsoft Dynamics 365 and AI tools like Azure OpenAI and Cognitive Services to consolidate data, streamline processes, and enhance productivity. They migrated all student and staff data onto Microsoft Azure, built user portals with Dynamics 365, and used AI to automate digitizing paper records.
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Virgin Money uses Microsoft Copilot Studio and Azure OpenAI to build "Redi," an award-winning virtual assistant that delivers exceptional customer experiences. Redi handles customer inquiries, triages questions, and directs customers to live agents when appropriate. By involving contact center staff in designing Redi's interactions, they ensure on-brand and natural conversations, including understanding colloquialisms.
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Commercial Bank of Dubai upgraded its application infrastructure using Microsoft Azure, leveraging GitHub Copilot and Azure OpenAI to modernize applications, improve transaction security and speed, and enable faster development.
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Torrens University used Microsoft Azure OpenAI to analyze and standardize over 1,200 courses and 60,000 web pages, improving and standardizing all course curriculums on one intuitive platform, MyLearn.
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Adobe leverages Microsoft Azure to streamline the customer experience, using AI and big data capabilities via Azure's OpenAI models. The partnership enables development of industry-specific AI, allowing Adobe to integrate their solutions with Microsoft's cloud services to create personalized customer experiences.
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