X
case studies
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Showing
X
out of
X
bots
Use case
Simplifying data access
Context

Xavier College implemented Microsoft Dynamics 365 and AI tools like Azure OpenAI and Cognitive Services to consolidate data, streamline processes, and enhance productivity. They migrated all student and staff data onto Microsoft Azure, built user portals with Dynamics 365, and used AI to automate digitizing paper records.

Models/tools
...
7
Use case
Building a customer support assistant
Context

Virgin Money uses Microsoft Copilot Studio and Azure OpenAI to build "Redi," an award-winning virtual assistant that delivers exceptional customer experiences. Redi handles customer inquiries, triages questions, and directs customers to live agents when appropriate. By involving contact center staff in designing Redi's interactions, they ensure on-brand and natural conversations, including understanding colloquialisms.

Models/tools
...
2
Use case
Future-proof banking platform
Context

Commercial Bank of Dubai upgraded its application infrastructure using Microsoft Azure, leveraging GitHub Copilot and Azure OpenAI to modernize applications, improve transaction security and speed, and enable faster development.

Models/tools
...
2
Use case
Standardized online learning experience
Context

Torrens University used Microsoft Azure OpenAI to analyze and standardize over 1,200 courses and 60,000 web pages, improving and standardizing all course curriculums on one intuitive platform, MyLearn.

Models/tools
...
1
Use case
Streamlined customer experience
Context

Adobe leverages Microsoft Azure to streamline the customer experience, using AI and big data capabilities via Azure's OpenAI models. The partnership enables development of industry-specific AI, allowing Adobe to integrate their solutions with Microsoft's cloud services to create personalized customer experiences.

Models/tools
...
1

What's brewing in AI

This website is part of What's brewing in AI — my newsletter where I break down the most important AI news & trends, and highlight new company case studies.

Join 13,000+ professionals and see how leading companies leverage tools & models from OpenAI, Anthropic, Google, and more to drive innovation and impact.
New featured case studies weekly
26 industries

The starting point of your next AI project

Context Windows provides managers and business owners with practical examples from across industries to inspire and inform their next AI initiative.

Filters

  • AI providers

    OpenAIMicrosoftAnthropicGooglePerplexity
  • Agent types

    • Employee Agents
    • Customer Agents
    • Creative Agents
    • Data Agents
    • Security Agents
    • Code Agents
  • Industries

    • Software & IT
    • Healthcare
    • Retail & e-commerce
    • Finance
    • Artificial Intelligence
    • Media & Entertainment
    • Government
    • Transportation & Logistics
    • Education
    • Marketing & Sales
    • Non-profit
    • Consulting
    • Telecommunications
    • Security
    • Sports
    • Consumer Goods
    • Legal
    • Travel & Hospitality
    • Human Resources
    • Data & Analytics
    • Insurance
    • Automotive
    • Consumer Electronics
    • Manufacturing & Construction
    • Agriculture
    • Energy & Sustainability
  • Regions

    Global, North America, Europe, South America, Central America and the Caribbean, Asia, Middle East, Oceania, Africa

Sorting

  • Published date

    Find the latest case studies.

  • ICE score

    Quickly assess feasibility and potential of use cases.