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Kenya Red Cross Society

Non-profit
Use case
Expand mental health access
Context

Kenya Red Cross worked with Pathways Technologies to develop an AI-powered mental health chatbot called Chat Care using Azure AI services. The chatbot initiates conversations on mental health, suggests ways to help such as breathing exercises and in-person services, operates in English and Swahili, and is available 24/7. It expands the reach of mental health services without overstretching human counselors and helps overcome stigma.

Models/tools

Qatar Charity

Non-profit
Use case
Fragmented call center systems
Context

Qatar Charity partnered with Netways to implement INNOV8 for Copilot Studio on a unified cloud-based call center platform built on Microsoft Azure and Dynamics 365 Customer Service, consolidating disparate communication channels into one integrated interface. They leveraged low-code tools such as Microsoft Power Apps and Azure Logic Apps alongside AI-driven automation via Microsoft Copilot Studio and Azure AI Services to streamline call handling processes, consolidate data management, and reduce IT maintenance complexity.

British Heart Foundation

Non-profit
Use case
Increased employee productivity
Context

British Heart Foundation, Europe's largest funder of heart and circulatory disease research, is testing Microsoft 365 Copilot with about 300 employees. Staff are using the AI assistant to stay up to date on office communication, craft emails and documents, and search across the nonprofit’s tech platforms. They delegate tasks to Copilot, which helps them save time on routine tasks and focus on their mission.

Models/tools

Royal National Institute of Blind People

Non-profit
Use case
Faster accessible document conversion
Context

RNIB implemented an AI-powered Mailings solution leveraging Microsoft Azure AI Services to automatically convert hard copy and digital documents into braille, audio, large print, and other accessible formats. The system integrates Azure AI Document Intelligence for extracting complex data from documents, while Azure AI Speech and Neural Voice generate natural, high-quality audio outputs. This streamlined workflow reduces manual corrections and accelerates document processing, enabling nontechnical staff to efficiently review and publish converted content.

Project Guacamaya

Non-profit
Data Agents
Quick win
Use case
Rapid deforestation detection
Context

Project Guacamaya integrates daily satellite imagery from Planet Labs with Amazon-specific AI models to monitor deforestation in the rainforest. It employs a custom multimodal audio language model (CLAP) for bioacoustic analysis and open-source image models developed using the Pytorch Wildlife framework to rapidly identify deforestation patterns and animal species. This integrated solution supports government agencies and research institutions by streamlining environmental monitoring and enabling prompt conservation actions.

Models/tools

Materiom

Non-profit
Data Agents
Quick win
Use case
Accelerating compostable material development
Context

Materiom, a startup researching zero-waste, bio-based alternatives to fossil-fuel-made products like plastics, is creating a gen AI tool that enables entrepreneurs to develop novel compostable materials with broad applications.

Models/tools
No items found.
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Opportunity@Work

Non-profit
Use case
Identifying non-traditional talent
Context

Opportunity@Work is applying gen AI to scale a suite of software tools and APIs that help employers identify “STAR” job candidates — “skilled through alternative routes” such as community college, military service, and on-the-job experience — helping fill roles in a tight market and expand opportunities.

Models/tools
No items found.
...

Bayes Impact

Non-profit
Use case
Streamlining case management
Context

Bayes Impact builds AI products to support nonprofits, and its flagship product, CaseAI, is a digital case manager that integrates with an NGO’s current system to add smart features to draft action plans tailored to a beneficiary’s unique history.

Models/tools
No items found.
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mRelief

Non-profit
Use case
Simplifying assistance applications
Context

mRelief has built an SMS-accessible AI chatbot to simplify the application process for the SNAP food assistance program in the U.S., featuring easy-to-understand eligibility information.

Models/tools
No items found.
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McKnight Foundation

Non-profit
Use case
Improved staff productivity
Context

McKnight Foundation, a Minnesota-based non-profit advancing justice, equity, and the arts, adopted Microsoft 365 Copilot across its staff to improve productivity and focus on strategic priorities. Using Copilot, staff can automate manual tasks such as drafting content, translating interviews, summarizing content across Teams, SharePoint, and Outlook, and improving accessibility in presentations. This allows them to spend more time developing deeper partnerships with grantees and advancing their mission.

Models/tools

BaptistCare

Non-profit
Use case
Addressing workforce shortages
Context

BaptistCare, an Australian nonprofit supporting aging and vulnerable Australians, adopted Microsoft 365 Copilot to maximize efficiencies and empower staff. By integrating Copilot into their workflow, employees delegate manual tasks to the AI assistant, such as composing emails, summarizing information, and developing solutions in Power Apps.

RTI International

Non-profit
Use case
Increase staff productivity
Context

RTI International, an independent research institute, adopted Microsoft 365 Copilot to empower staff to gain productivity. Staff use Copilot to search across Teams, Outlook, and meetings, quickly catching up on missed information, adjusting tone in emails and documents, and summarizing complex reports. This allows staff to focus more on their expertise, delivering better science-backed solutions for clients.

Models/tools

The Metropolitan Museum of Art

Non-profit
Use case
Creating interactive museum experiences
Context

OpenAI collaborated with The Met’s Costume Institute to create an interactive AI chat experience for their "Sleeping Beauties: Reawakening Fashion" exhibit. The AI brings to life the character of Natalie Potter, a New York socialite from the early 20th century, allowing visitors to engage with her and learn about her life, wedding, and era. The AI model was trained on curated historical documents to provide authentic and accurate responses, enhancing visitor engagement.

Models/tools
No items found.
...

Brian Impact Foundation

Non-profit
Use case
Streamlining fellowship candidate evaluation
Context

Brian Impact Foundation uses Anthropic's Claude in their Benevolence Enhancing Expert System (BEES) to review 100x more candidates for their social innovation fellowships. The AI processes large volumes of unstructured data, summarizing and organizing potential candidate information, allowing the small team to expand their reach, enhance equity in their application process, and allocate resources more efficiently.

Models/tools
...
1

Goodwill of Orange County

Non-profit
Use case
Faster & inclusive item listings
Context

Goodwill of Orange County developed an AI-powered app using Microsoft's Azure AI Services, including Azure AI Custom Vision and Azure AI Vision, to streamline the e-commerce listing process on ShopGoodwill.com. The app uses AI to identify clothing items, extract information from photos of labels, and generate listing descriptions using generative AI. This enables more people, including those with disabilities, to work in e-commerce positions and increases revenue for their mission.

U.S. Anti-Doping Agency

Non-profit
Use case
Enhancing cross-departmental productivity
Context

The U.S. Anti-Doping Agency (USADA) implemented Perplexity Enterprise Pro to enhance productivity across 8+ teams including finance, legal, and IT. The AI is used for policy research, quick summaries, deep learning, and upskilling, saving over 150 hours and achieving a 93% adoption rate in the pilot group. Perplexity ensures data security and accuracy with citations, freeing employees to focus on high-value tasks and problem-solving.

The Asteroid Institute

Non-profit
Data Agents
Quick win
Use case
Discovering hidden asteroids in astronomical data
Context

The Asteroid Institute is using AI to discover hidden asteroids in existing astronomical data. This is a major focus for astronomers researching the evolution of the Solar System, investors and businesses hoping to fly missions to asteroids, and for all of us who want to prevent future large asteroid impacts on Earth.

Models/tools
No items found.
...

Odia Generative AI

Non-profit
Use case
Expanding AI capabilities for Odia language
Context

Odia Generative AI is an open-source project aimed at expanding LLM capabilities for the Odia language, spoken by 40 million in India. Using Meta Llama 2, OdiaGenAI has developed the Odia Llama, a fine-tuned LLM for Odia, and is exploring applications like AI chatbots and AI tutors, thereby enhancing accessibility and digital inclusion for Odia speakers.

Models/tools

Pulpit AI

Non-profit
Use case
Transforming sermons into multi-channel content
Context

Pulpit AI uses Claude to help pastors transform sermons into over 20 pieces of content, including devotionals, social media posts, and videos. This integration led to an 80% reduction in operational costs and a 200% increase in customer base within three months. Claude's ability to parse theological ideas and generate human-like content has significantly expanded pastors' reach and engagement with their congregations.

Models/tools
...
1

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