Cemex, a global building materials company, uses Microsoft's AI tools including Microsoft 365 Copilot, GitHub Copilot, and Azure OpenAI Service to enhance productivity and reinvent customer experiences. They built Technical Xpert, a generative AI-powered tool that provides sales agents with instant access to comprehensive product and customer solution information.

Alaska Airlines uses Microsoft Azure, Microsoft Defender, GitHub Copilot for Business, and Azure OpenAI Service to strengthen its IT infrastructure, enhance cyber security, and empower employees. They have integrated GitHub Copilot for Business into their software development process, with about half of their software engineering team using it. They are also leveraging Azure OpenAI Service to enhance customer care and contact centers.

Capita, a consulting and outsourcing company, uses GitHub Copilot to automate repetitive coding tasks. By adopting GitHub Copilot across its development teams, Capita has improved developer productivity, satisfaction, and retention, enabling faster delivery for its customers.

Commercial Bank of Dubai upgraded its application infrastructure using Microsoft Azure, leveraging GitHub Copilot and Azure OpenAI to modernize applications, improve transaction security and speed, and enable faster development.

Virgin Atlantic, a UK-based airline, is an early adopter of Microsoft's Copilot for Microsoft 365 and GitHub Copilot to enhance productivity and enable new ways of working. They have rolled out the tools to the first 300 licenses and plan to expand across the wider business. The team is using Copilot to generate emails, assist in coding, and support their day-to-day roles, leading to time savings and fostering innovation in problem-solving.

Cdiscount utilizes Azure OpenAI Service combined with its own AI models to recategorize product sheets, leading to improved product categorization and higher conversion rates.

The University of Sydney developed Cogniti, an AI platform powered by Azure OpenAI Service, allowing professors to create custom AI teaching assistants to enhance learning and teaching practices.

Absa, one of Africa's largest financial institutions, uses Microsoft 365 Copilot and GitHub Copilot to enhance operational efficiency and customer engagement across multiple business areas. Employees use Copilot to streamline business processes, saving hours on administrative tasks, summarizing financial documents, generating content, and enhancing client interactions.

Orange leverages Microsoft Azure OpenAI Service and GitHub Copilot to implement over 40 AI use cases across departments like customer service, marketing, communications, network operations, and software development. Applications include rewriting customer FAQs in a warmer tone, generating product sheets, a marketing research search engine, and assisting developers with code completion using GitHub Copilot.

McDonald's China established an AI Lab with Microsoft, using Azure AI tools and GitHub Copilot to enhance employee training at Hamburger University. AI assistants provide document translation, optimized search, and personalized learning, improving training efficiency.

Onepoint, a global consulting and technology firm, implemented Microsoft Azure OpenAI Service to develop a secure conversational agent named Neo utilizing GPT technology to assist employees in tasks like generating interview reports and analyzing contracts. They also deployed GitHub Copilot to improve code quality and productivity among developers.