AI case study

Faster software development

by
Capita
Context

Capita, a consulting and outsourcing company, uses GitHub Copilot to automate repetitive coding tasks. By adopting GitHub Copilot across its development teams, Capita has improved developer productivity, satisfaction, and retention, enabling faster delivery for its customers.

Results

Developers are enjoying a 15-25% productivity improvement when using GitHub Copilot.

Results not reported in the source
Industry
Consulting
Region
Europe
Published
August 19, 2024
Agent type
Code Agents
AI provider
Microsoft
Models/tools
Not disclosed
ICE score
512
The ICE framework in this database provides a quick way to assess the feasibility and potential impact of AI use cases, with higher scores signaling more actionable opportunities.

Impact: Potential benefits to the business.

Confidence: Likelihood of achieving expected results.

Ease: Simplicity of implementation in terms of resources and time.

ICE Score: Calculated by multiplying the component scores.

Note:
Each score is AI-generated based on available data and should be viewed merely as a general guideline for deeper exploration of the use cases.
Impact
8
Confidence
8
Ease
8

26

AI use cases in

Consulting

See All

Capgemini

Consulting
Use case
Optimized CX workflows
Context

Capgemini partnered with Google Cloud to develop industry-specific agentic AI solutions that automate customer request handling across multiple channels such as web, social, and phone. The implementation integrates Google Agentspace, Customer Engagement Suite, and Agent2Agent interoperability protocol into existing customer service infrastructures to enhance personalized support, call routing, and workflow automation. This advanced solution transforms customer experience by streamlining communications and enabling proactive engagement.

Infosys

Consulting
Code Agents
Quick win
Use case
Accelerated code development
Context

Infosys piloted GitHub Copilot with a broad range of developers, integrating it into their GitHub code repository and code store that contains thousands of reusable assets. They scaled the tool across their workforce to assist in writing, debugging, and securing code, streamlining feature development and bug fixes while ensuring compliance with security standards.

Models/tools

EY

Consulting
Use case
Inclusive tool usability
Context

EY collaborated with Microsoft developers to enhance Azure AI Foundry's inclusivity by conducting structured diary studies, co-design sprints, and iterative prototyping sessions with neurodivergent technologists. Feedback from six copilot creation activities drove the development of customizable notification systems, including toast notifications and adaptive task guidance, which streamlined the platform's user interface and learning support for improved digital workflows.

Models/tools
Explore industries

62

companies using

Code Agents

See All
Use case
Real-time code support
Context

Bito implemented AI-powered developer agents by integrating Anthropic's Claude and leveraging Claude 3.7 Sonnet for advanced reasoning into its code review and coding workflows. They utilized Anthropic’s robust API and developer-friendly infrastructure to embed an AI Code Review Agent and Bito Wingman directly within developers’ Git workflows and popular IDEs, enabling automated analysis of pull request diffs and code architecture. This integration streamlined code review, error detection, and code generation processes while upholding security standards.

Models/tools
...
2
Use case
Complex code navigation
Context

Augment code integrated Anthropic's Claude within Google Cloud's Vertex AI to develop an AI-powered code assistant that provides expert-level contextual understanding of complex software systems. By automating code comprehension, debugging, documentation, and change propagation within development workflows, the solution dramatically reduced project timelines and sped up developer onboarding while ensuring SOC 2 Level 2 compliant security protocols.

Models/tools
...
2
Use case
Faster coding workflows
Context

Tata Elxsi integrated Microsoft GitHub Copilot into its video distribution platform development and testing processes to provide intelligent code suggestions, optimize existing code, assist in both manual and automated testing, simplify documentation, and enable smoother code translation. The integration streamlined coding and debugging workflows across the development cycle, enhancing productivity and ensuring compliance with strict security standards.

Models/tools
...
1
Explore agents

251

solutions powered by

Microsoft

See All
Use case
High-volume student queries
Context

Physics Wallah developed 'Gyan Guru', a hyperpersonalized conversational study companion to address the unique academic and support needs of its 2 million daily users. The system was implemented by indexing over one million Q&As and ten million solved doubts in a vector database, then leveraging a Retrieval-Augmented Generation (RAG) approach integrated with Azure OpenAI to deliver individualized, context-aware responses. This integration streamlined various student interactions including academic queries, product-related issues, and general support, reducing reliance on human subject matter experts.

Models/tools
...
1
Use case
Streamlined executive operations
Context

Brandix adopted the Microsoft 365 Copilot suite via the Early Access Program to integrate AI into key executive workflows, automating meeting transcript-based action tracking in Teams, accelerating pitch deck creation in PowerPoint, and streamlining document generation in Word while leveraging AI-enhanced querying in Power BI and efficient information retrieval via Copilot Chat. This implementation transformed internal communications, reporting, and presentation preparation processes by significantly reducing manual effort.

Models/tools
...
2
Use case
Future-proof IT operations
Context

University of Oxford’s IT Services department deployed Microsoft 365 Copilot across its 400+ staff as part of a pilot program aimed at embedding generative AI into research, teaching, and administrative workflows. They implemented extensive onboarding sessions, community engagement via Microsoft Teams, and established an acceleration team to integrate Copilot with other business applications. This deployment streamlined routine tasks such as document generation, summarization, and meeting support, fostering innovation within the department.

Models/tools
...
1
Explore AI providers

159

AI use cases in

Europe

See All
Use case
Faster research reports
Context

Deutsche Bank developed DB Lumina, an AI-powered research agent built on Gemini and Vertex AI through a partnership with Google Cloud. The solution automates the creation of financial research reports by rapidly condensing extensive market data—such as converting a 400-page report into a three-page summary—thereby streamlining analysis workflows while maintaining rigorous data privacy standards.

Models/tools
...
2
Use case
Optimized CX workflows
Context

Capgemini partnered with Google Cloud to develop industry-specific agentic AI solutions that automate customer request handling across multiple channels such as web, social, and phone. The implementation integrates Google Agentspace, Customer Engagement Suite, and Agent2Agent interoperability protocol into existing customer service infrastructures to enhance personalized support, call routing, and workflow automation. This advanced solution transforms customer experience by streamlining communications and enabling proactive engagement.

Models/tools
...
3
Use case
Scalable contract detection
Context

wealthAPI implemented a next‐gen contract detection solution by integrating DataStax Astra DB on Google Cloud and leveraging Google Gemini models for AI‐powered analysis. They deployed DataStax’s vector search and real‐time insights capabilities to scale contract detection across millions of users in less than three months, streamlining wealth management workflows by dramatically reducing response times and efficiently handling massive data volumes.

Models/tools
...
1
Explore regions
Thoughts & ideas