AI case studies in {industry}






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Brandix adopted the Microsoft 365 Copilot suite via the Early Access Program to integrate AI into key executive workflows, automating meeting transcript-based action tracking in Teams, accelerating pitch deck creation in PowerPoint, and streamlining document generation in Word while leveraging AI-enhanced querying in Power BI and efficient information retrieval via Copilot Chat. This implementation transformed internal communications, reporting, and presentation preparation processes by significantly reducing manual effort.
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PGP Glass integrated Microsoft 365 Copilot into its internal operations to automate routine tasks such as document summarization, email drafting, meeting minutes preparation, and file management. The implementation involved deploying the tool across diverse communication and administrative workflows, reducing manual tasks and enabling employees to focus on strategic priorities. This AI-driven transformation enhanced both internal and external stakeholder communication by minimizing response delays.
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Aurigo integrated GitHub Copilot into their development environment to automate code snippet generation from natural language comments. They implemented the tool within their prototyping workflows to generate unit tests, streamline documentation of legacy code, and reduce boilerplate coding, thereby accelerating early-stage development. This approach streamlined the prototyping process and improved team onboarding.
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Dow implemented Microsoft 365 Copilot to empower teams with AI-driven insights and automate freight invoice analysis. They deployed two supply chain agents – a prompt-and-response agent for real-time invoice review and an autonomous agent via Copilot Studio to process PDF invoices automatically, integrating these into logistics operations to optimize billing and cost management. This solution streamlined workflows and improved process accuracy across departments.
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Eaton, a global power management company, adopted Microsoft 365 Copilot to automate the creation of 1,000 standard operating procedures (SOPs) and improve data access across teams. Copilot helps teams work more efficiently, focus on strategic tasks, and facilitate smooth onboarding.
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Integrated generative AI into ABB Ability Genix to power Genix Copilot, enabling natural language queries for real‑time industrial data insights.
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Legrand, a global leader in electrical and digital building infrastructures, co-developed AI-powered tools Gaia and Elia using Azure OpenAI Service to streamline product data management and improve customer support. Gaia helps generate accurate, localized product descriptions, while Elia is an AI-powered chatbot that provides quick, accurate access to product information.
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Siemens Industrial Copilot assists engineers in programming and troubleshooting industrial machines by translating natural language into automation code and offering real-time guidance, easing the learning curve for less experienced workers.
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Siemens AG leveraged Microsoft's Azure OpenAI Service to enhance their Siemens Industrial Copilot, an AI assistant for industrial automation engineering. The Copilot uses generative AI to automate repetitive tasks such as data management, sensor configuration, and reporting, helping engineers focus on complex, value-added work. Over 100 companies are using the Copilot to streamline processes, address labor shortages, and drive innovation. thyssenkrupp Automation Engineering plans to roll out the Copilot globally starting in 2025.
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Brembo, a global leader in high-performance braking systems, leveraged Microsoft's Azure OpenAI to develop ALCHEMIX, an AI solution that generates innovative compounds for brake pads. This reduced development time from days to minutes, enabling exploration of unconventional development paths, swiftly identifying potential errors, and continuously improving braking material recipes.
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Suzano partnered with Google Cloud and Sauter Digital to develop VagaLúmen, a platform that enables natural language queries on its SAP Materials data hosted on BigQuery. They implemented Cortex Framework to populate material views and employed Gemini Pro 1.0 to convert employee queries into SQL commands, automating data retrieval and reducing manual tasks. This integration streamlined internal data access workflows for 50,000 employees in sustainable materials management.
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Cemex integrated generative AI by joining the Microsoft 365 Copilot Early Access Program, enabling its developers to leverage GitHub Copilot for enhanced software development. They built Technical Xpert using Microsoft Azure OpenAI Service to provide sales agents with instant, comprehensive product and customer information, streamlining their commercial platform and order tracking processes.
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Cemex, a global building materials company, uses Microsoft's AI tools including Microsoft 365 Copilot, GitHub Copilot, and Azure OpenAI Service to enhance productivity and reinvent customer experiences. They built Technical Xpert, a generative AI-powered tool that provides sales agents with instant access to comprehensive product and customer solution information.
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Developed Ticket-Fox on Microsoft Power Platform to streamline IT service management across multiple countries and process areas with a user-friendly ticketing interface
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Gamuda Berhad, a Malaysian infrastructure and property management company, has integrated a Gemini-powered conversational agent into its cloud-based Tunnel Insight platform.
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syte built an AI-driven property platform by integrating Google Cloud’s BigQuery to consolidate data from a data lake and execute rapid spatial queries across 25 million properties, reducing search response times from 60 seconds to around 2 seconds. They further enhanced processing by employing Compute Engine for parallel processing of massive LiDAR datasets and Kubernetes Engine to deploy and scale web applications, streamlining property analysis and re-densification workflows.
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Replaced legacy PBX infrastructure by deploying a cloud-based Microsoft Teams Phone and Teams Rooms solution with Direct Routing and Operator Connect, and initiated a trial of Microsoft Copilot to integrate generative AI in daily workflows and industrial process controls.
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Eastman implemented Microsoft Copilot for Security by integrating it with its existing Microsoft Defender suite and Microsoft 365 E5 environment to support its cybersecurity team. The AI tool converts natural language into Kusto Query Language queries, automating threat detection and incident analysis across a global, multicloud infrastructure. This deployment consolidated multiple security workflows into a single portal, streamlining incident response and analysis processes.
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ITOCHU transformed its FOODATA dashboard by integrating Azure OpenAI Service and Azure AI Studio, powered by Microsoft Fabric for data aggregation and cleansing, to automatically generate evidence-based product proposals. They implemented a dedicated proof-of-concept through a cross-company task force and a partnership with Headwaters, assembling SQL-driven data and leveraging retrieval-augmented generation for comprehensive analysis. This integration streamlines product planning by reducing manual data analysis and drafting, enabling managers to quickly evaluate multiple proposal drafts.
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Sandvik Coromant, a Swedish cutting-edge tooling solutions provider, implemented Microsoft Copilot for Sales to automate sales data entry, email summarization, and meeting recaps. By integrating Copilot into their sales processes, they reduced tedious tasks, allowing sales teams to focus more on customer interactions and develop business daily.
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MHI implemented TOMONI TALK with ChatGPT by leveraging Microsoft Azure OpenAI Service to automate tasks such as summarization, translation, and draft generation. They built a low-code prototype, conducted an in-house hackathon, and partnered with Zen Architects to integrate a tailored Retrieval Augmented Generation approach using Azure AI Search and robust data management. This solution streamlined internal communication, maintenance, and decision-making processes in power plant operations.
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Robert Bosch, the world's largest automotive supplier, revolutionizes marketing through gen AI-powered solutions, streamlining processes, optimizing resource allocation, and maximizing efficiency across 100+ decentralized departments.
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Avery Dennison empowered their employees with generative AI to enable secure, flexible, and borderless collaboration for enhanced productivity to drive growth.
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