Explore how companies use AI {agent type}
Morgan Stanley integrated GPT-4 and Whisper from OpenAI into their workflows, including an internal chatbot and meeting summary tool, enabling financial advisors to quickly retrieve firm knowledge, generate summaries, and provide timely, tailored client insights.
BBVA, a global financial institution, widely adopted ChatGPT Enterprise, creating over 2,900 custom GPTs within five months. By integrating ChatGPT into various departments, BBVA empowered its 125,000 employees to develop tailored AI solutions that enhance efficiency, spark creativity, and streamline workflows. This democratized AI access enabled rapid prototyping, reduced project timelines from weeks to hours, and facilitated the sharing of expert knowledge across the organization.
Rox, a sales platform, integrated OpenAI’s GPT-4o, GPT-4o mini, and Realtime API into their system to create a three-tiered AI-powered assistance platform. This includes data unification, complex reasoning, and interaction layers, enabling the Rox Agent Swarm to automate repetitive tasks and provide actionable insights, increasing sales reps' productivity by 50%.
IVP implemented Perplexity Enterprise Pro to enhance investment diligence by providing accurate, real-time answers to complex research queries, streamlining documentation and communication across five teams, and supporting continuous learning and workflow improvements.
The Estée Lauder Companies, a global leader in prestige beauty, adopted ChatGPT Enterprise and created over 240 custom GPTs. These GPTs help employees query large consumer and clinical trial datasets in plain English, reducing manual data handling and speeding insight generation. They also support on-brand copywriting and vendor data analysis, enabling faster, data-driven product development and marketing.
Asana integrates Claude into its Work Graph® data model to power AI-driven features that improve work coordination, goal setting, and workflow automation for over 150,000 global customers. Key features include automated workflows, status updates, smart insights, and summaries, allowing teams to focus on strategic tasks.
Braintrust, an AI-powered recruiting platform, uses Anthropic's Claude and Claude 3.5 Sonnet to enhance their talent acquisition process. They integrated Claude into key features like AIR (AI Recruiter), which conducts initial screening interviews, and a job description generator that helps clients create compelling job postings.
Hydro Ottawa, a major electricity provider for Canada’s capital, implemented Google Workspace and Gemini to improve collaboration, create job posts, conduct legal and technical research, write policies, generate content, summarize documents, and organize meeting agendas across all teams.
Pennymac, one of the largest lenders and mortgage servicers in the US, leverages Gemini for Google Workspace and Vertex AI to enhance efficiency while ensuring data security. The HR team uses Gemini for drafting job descriptions and policy documents, while technical teams use Gemini with proprietary data to improve the underwriting process by querying regulations and best practices.
Pepperdine University uses Gemini for Google Workspace to enhance accessibility and collaboration across campuses. Faculty leverage generative AI for custom lesson plans and research support, while administrative teams use it for tasks like creating meeting minutes and custom images for presentations. Live captioning and translation features in Google Meet address language barriers, fostering equity and accessibility for students.
Microsoft utilizes Copilot and the new autonomous agents internally across sales, customer support, marketing, and HR departments. Their sales team uses Copilot to power insights and automate routine tasks, achieving a 9.4% increase in revenue per seller and closed 20% more deals. Customer support resolves cases nearly 12% faster, marketing saw a 21.5% increase in conversion rates on Azure.com with a custom agent assisting buyers, and HR improved answer accuracy by 42% with an employee self-service agent.
Flashpoint uses Gemini for Google Workspace to improve efficiency and productivity across its workforce, allowing employees to focus on the work that counts. They incorporate generative AI into workflows to enhance communication, ideation, research, and coding.
MagicSchool, an AI assistant platform for educators and students, uses Anthropic's Claude to help teachers save time by automating tasks like lesson planning, quizzes, and personalized student feedback. This allows teachers to focus more on student interaction, reducing burnout and improving education quality.
Incubeta implemented Gemini for Google Workspace, using AI-powered tools like Help Me Write and Gemini Search to reduce time spent on tasks like client prep, email and document creation, and market research, allowing employees to focus on higher-value activities.
Inteleos uses Perplexity Enterprise Pro to assist their team in developing quiz questions for medical professionals, improving efficiency and maintaining security and accuracy. The tool helps automate research and drafting, allowing subject matter experts to create explanatory paragraphs and other content more quickly.
Tome uses Anthropic's Claude to power an AI sales assistant for synthesizing insights and uncovering strategic account opportunities.
Neuromnia uses Meta's Llama 3.1 to develop Nia, an AI assistant for automating ABA therapy tasks.
Uber is developing an AI assistant using OpenAI's GPT-4o to guide drivers in transitioning to electric vehicles.
Slack is using Anthropic's Claude to empower enterprise developers to create custom AI applications within their workspaces.
Arivihan, an online learning platform in India, uses Meta’s Llama to generate personalized answers, as well as lectures, for students.
Thomson Reuters uses Gemini Pro’s 2M token context window to 10x their speed for processing documents in context.
The U.S. Air Force built a portal for searching and browsing published PDFs.
Dun & Bradstreet created an AI search with Google’s Gemini to help customers with complex queries like "Find me all the companies in this area with a high ESG rating." They’ve also built an AI-powered email-generation tool that helps sellers create tailored, personalized communications to prospects and customers for its research services.
CostPlus Drugs (by Mark Cuban) estimates employees save 5 hours per week just with Gemini’s AI capabilities for Gmail. They also use it for AI-generated transcriptions and auto-formatting of lab results and FDA compliance documents.
Fluna, a Pan-African digital services company, has automated the analysis and drafting of legal agreements using Vertex AI, Document AI, and Gemini 1.5 Pro.
Randstad, a global recruitment company, uses Gemini for Workspace across its organization. Examples mentioned are writing job ads in different languages with AI in Google Docs and translating speech when interacting with candidates in Google Meet. More in this video.
Camanchaca, a Chilean seafood company, developed Elon, a virtual assistant that aims to provide more efficient customer service through digital channels, enhancing Camanchaca's customer interactions.
Quantum Metric has introduced Felix AI, powered by Gemini Pro, to simplify digital analytics and decision making. Felix AI automatically summarizes a user’s web or mobile session and consolidates the moments that matter most into short, readable summaries for customer service workers.
Best Buy uses AI to summarize customer support calls, allowing their staff to focus on helping the customer rather than note-taking, and both customers and agents are citing improved satisfaction.