Explore how companies use AI {agent type}
Warner Bros built an AI tool to caption videos with Vertex AI.
Augment is building an AI personal assistant that offers enhanced note-taking and collects information across your apps, including calendar, email, texts, and social media, so users can more quickly and easily find personal information and keep their lives organized.
Opportunity@Work is applying gen AI to scale a suite of software tools and APIs that help employers identify “STAR” job candidates — “skilled through alternative routes” such as community college, military service, and on-the-job experience — helping fill roles in a tight market and expand opportunities.
Fireflies.ai can transcribe, summarize, and analyze meetings, recordings, and other voice conversations to save time and improve collaboration and information sharing across teams.
Sprinklr built Sprinklr AI+ into its unified customer experience management platform, giving brands gen-AI capabilities for customer service, insights, social media management, and marketing that has enterprise-grade governance, security, and data privacy built-in.
England’s Football Association is training Vertex AI on the FA's historical and current scouting reports so they can be transformed into concise summaries, helping national teams discover future talent.
Certify OS is automating credentialing, licensing, and monitoring of medical providers for healthcare networks, relieving the burden of time-consuming and often siloed information.
Hemominas, Brazil's largest blood bank, developed a chatbot for donor search and scheduling.
Bayes Impact builds AI products to support nonprofits, and its flagship product, CaseAI, is a digital case manager that integrates with an NGO’s current system to add smart features to draft action plans tailored to a beneficiary’s unique history.
Bell Canada has built customizable contact center solutions for its business customers that offer AI-powered agents to address callers, and Agent Assist, which listens when a human agent is on, offering suggestions and sentiment analysis.
2bots offers technology solutions, such as chatbots and virtual agents, built with Google Cloud’s AI solutions; these intelligent chatbots and content generation tools are transforming the way companies interact with their customers.
Genmab uses ChatGPT Enterprise to assist employees with tasks such as drafting documents, summarizing scientific literature, and performing complex data analytics. They also developed custom GPTs for clinical trial documentation and translation tasks.
Arco Educação, a Brazilian company focused on educational solutions, uses OpenAI's GPT models to reduce administrative workload for teachers, allowing them to focus more on each student.
Nanome launched MARA, an AI copilot to aid scientists in biopharma R&D by orchestrating workflows, executing routine cheminformatics tasks, and offering informative responses to scientific queries.
Devoteam, an AI-driven tech consulting company, is rolling out 4,000 Gemini for Google Workspace licenses across all its business units. By empowering employees with Gemini's generative AI features, Devoteam enhances internal productivity and collaboration, enabling staff to work smarter, faster, and more creatively. This strategic investment not only boosts efficiency but also solidifies their position as an AI trailblazer, allowing them to better guide clients on AI adoption.
Lowe's fine-tunes OpenAI's GPT-3.5 to improve the accuracy of product descriptions and tagging on Lowes.com.
Upwork gives ChatGPT Enterprise access to all employees, with team members using it to build custom GPTs to streamline repetitive work, coding & QA, generating sales scripts, optimizing content for SEO, and more. They’re also integrating OpenAI’s GPT models into their customer-facing apps with UMA – Upwork’s Mindful AI.
Sourcegraph uses Claude to streamline the processing of community feedback. Claude generates structured reports, condenses data, and simplifies competitor sentiment analysis, helping the product team quickly act on insights and improve responsiveness.
Armanino, a major accounting firm, uses Claude on Amazon Bedrock to revolutionize its accounting services by reducing manual tasks and improving client communication. The firm’s AI-powered tools, such as the document request system, have led to a 65% reduction in writing tasks, a 60% decrease in follow-up clarifications, and significant time savings across audit, tax, and consulting practices.
Envision, an assistive technology company, leverages Meta's Llama 3.1 to empower individuals who are blind or have low vision. By integrating Llama's language processing and computer vision, Envision's products, including a mobile app and a prototype on Meta’s Project Aria glasses, articulate visual information into speech. This enables users to access everyday information independently, enhancing their autonomy and quality of life.
Standard Bank of South Africa uses Microsoft Power Platform with a low-code approach to automate processes, analyze data, and create business solutions across its global network. Their Center of Excellence supports over 1,500 citizen developers. An IT help desk bot built in Copilot Studio resolves 99% of employee queries, enhancing productivity.
PG&E uses Copilot Studio and low-code AI tools to automate over 315 processes, saving 527,000 hours annually and nearly $75 million. AI-powered assistants also handle 25-40% of help desk requests, optimizing employee workloads and improving service levels.
Brian Impact Foundation uses Anthropic's Claude in their Benevolence Enhancing Expert System (BEES) to review 100x more candidates for their social innovation fellowships. The AI processes large volumes of unstructured data, summarizing and organizing potential candidate information, allowing the small team to expand their reach, enhance equity in their application process, and allocate resources more efficiently.
FinQuery, a fintech platform that helps organizations manage financial accounting and spending, uses Gemini for Google Workspace to enhance productivity and collaboration across its remote workforce. Employees use generative AI features to brainstorm ideas, draft emails and documents faster, assist in coding tasks, and solve complex business problems, allowing teams to work more efficiently and focus on higher-value activities.
Color Health uses GPT-4o to create a copilot application that integrates patient data with clinical knowledge to generate personalized cancer screening and treatment plans. It helps identify missing diagnostics and streamline documentation, reducing time to treatment by allowing clinicians to identify gaps in patient workups 4x faster.
VG, a leading news outlet in Norway, developed an internal AI toolbox with about 25 generative AI tools. These tools enhance journalists' ability to write, research, and investigate more efficiently. For example, they have a tool that extracts information from text and visualizes relationships between entities as network graphs, which helps journalists in understanding complex connections. Another tool, allows journalists to query Statistics Norway's data, automatically retrieving relevant datasets and generating visualizations using Datawrapper. These tools help journalists dive deeper into stories and present data in more engaging ways.
10BedICU uses OpenAI’s API to enhance India’s critical care infrastructure. It developed tools like CARE Scribe, which transcribes doctor-patient interactions into EMR entries in multiple languages, reducing data entry time by over 50%, CARE Device Connect, which integrates data from older hospital monitors, and CARE Discharge Summary, which automates patient record summaries, improving healthcare delivery in underserved communities.
Accenture uses Copilot Studio to create custom AI copilots that help employees automate routine tasks like checking project status. These AI-powered solutions make complex conversations easier by using relevant information, helping teams work more efficiently.
Copilot Studio is also being used inside Microsoft itself. Microsoft uses a custom Copilot within its HRWeb portal to manage employee queries. The AI deflects 60% of incoming questions, allowing employees to reclaim over 21,000 hours of productivity and reducing 27% of incoming service tickets.
JourneyTEAM uses Copilot Studio's conversational and automation features to help clients replace repetitive tasks, allowing them to focus more on client engagement. This transformation enhances productivity and supports their mission of creating a positive, lasting impact.