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500+ battle-tested AI case studies to supercharge your strategy
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When you complete your purchase, you'll get immediate access to digital content, ie this database, without waiting the 14-day withdrawal period. Therefore, you expressly waive your right to withdraw from this purchase.
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Faster content creation
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KMS Lighthouse, a global technology company specializing in organizational knowledge management solutions, integrated Azure OpenAI Service into their platform to assist companies with content creation. The AI helps content authors be more efficient by generating summaries, automatic responses, enhancing content in knowledge articles, and producing FAQs and answers.
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150% increase in content authoring productivity, 70% faster onboarding of customer service agents, 40% reduction in call center holding times, and 150% increase in customer satisfaction scores.
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78
AI use cases in
Software & IT
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LaunchNotes leverages Claude in Amazon Bedrock in their product 'Graph' to transform engineering data into actionable insights. Graph functions as an ETL platform with Claude managing data pipelines, helping engineering managers understand development metrics, reduce incident identification time, automate updates, and generate customized release notes and technical documentation.
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Snowflake integrated Anthropic's Claude into their platform to enable natural language queries on complex databases, allowing customers to extract insights without SQL expertise while maintaining security and governance.
Amazon uses Claude to power their AI-driven customer service assistant, Amazon Q in Connect, which serves agents and end-customers. It provides real-time AI assistance to agents handling complex cases and offers end-customers instant, personalized self-service options.
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224
companies using
Employee Agents
Orange uses Anthropic's Claude to automate manga translation, combining translation agent models with inpainting technology and direct image input to handle visual elements, streamlining localization and allowing translators to focus on nuance.
Uber uses OpenAI's ChatGPT Enterprise to enhance customer support by providing AI assistants that offer empathetic and efficient responses, automate investigations, and augment human agent capabilities. The AI also helps personalize and optimize interactions across their multi-sided platform.
Amazon uses Claude to power their AI-driven customer service assistant, Amazon Q in Connect, which serves agents and end-customers. It provides real-time AI assistance to agents handling complex cases and offers end-customers instant, personalized self-service options.
68
solutions powered by
OpenAI
Uber uses OpenAI's ChatGPT Enterprise to enhance customer support by providing AI assistants that offer empathetic and efficient responses, automate investigations, and augment human agent capabilities. The AI also helps personalize and optimize interactions across their multi-sided platform.
Rogo, an AI finance platform, uses OpenAI's GPT-4 to provide real-time financial intelligence to investment professionals, automating tasks like meeting prep, company profiling, and market research. By fine-tuning OpenAI's models and integrating financial datasets like S&P Global, Crunchbase, and FactSet, Rogo helps shift focus from manual work to high-value decision making.
Fanatics Betting and Gaming uses ChatGPT and custom GPTs across its finance department to automate vendor identification, contract summarization, and data analysis, freeing up time for strategy and higher-impact work.
10
AI use cases in
Middle East
Elcome uses Microsoft 365 Copilot to boost productivity and improve customer communications. Employees use Copilot to draft emails, summarise lengthy communications, translate messages, and take notes in Microsoft Teams. This helps them respond to customers faster and increases overall team productivity.
Bader Sultan and Brothers Company, a Kuwaiti supplier of healthcare and hospital equipment, implemented Microsoft Copilot for Microsoft 365 to enhance employee productivity. Employees use Copilot to craft and review emails, create comparison documents for clients, and respond to customer requests more quickly, allowing them to focus on more important tasks.
DEWA uses Azure AI Services, Azure OpenAI Service, and Copilot for Microsoft 365 to enhance internal operations. The AI-powered Business Requirement Document Generator reduces document creation time, while Copilot helps employees increase productivity.
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