%201%20(1).png){kind=icon}
%202.png)
%202.png)
%201.png)
%201.png){kind=icon}
%201.png){kind=icon}
%201.png){kind=icon}
%20(1)%20(1).png)
Join 13,000+ professionals and get my 5 min newsletter on what matters in AI. Includes top new AI use cases from leading companies.
100% free. Unsubscribe anytime.
.png)
%203.png){kind=small}
500+ battle-tested AI case studies to supercharge your strategy
When you complete your purchase, you'll get immediate access to digital content, ie this database, without waiting the 14-day withdrawal period. Therefore, you expressly waive your right to withdraw from this purchase.
When you complete your purchase, you'll get immediate access to digital content, ie this database, without waiting the 14-day withdrawal period. Therefore, you expressly waive your right to withdraw from this purchase.
.png)
Streamline admin tasks
%201%20(1).png)
Absa, one of Africa's largest financial institutions, uses Microsoft 365 Copilot and GitHub Copilot to enhance operational efficiency and customer engagement across multiple business areas. Employees use Copilot to streamline business processes, saving hours on administrative tasks, summarizing financial documents, generating content, and enhancing client interactions.
.png)
Saved at least two hours per day for some users; improved work-life balance; reduced document processing time.
.svg)
.svg){kind=small}
53
AI use cases in
Finance
.png){kind=icon}
Rogo, an AI finance platform, uses OpenAI's GPT-4 to provide real-time financial intelligence to investment professionals, automating tasks like meeting prep, company profiling, and market research. By fine-tuning OpenAI's models and integrating financial datasets like S&P Global, Crunchbase, and FactSet, Rogo helps shift focus from manual work to high-value decision making.
%20(1).png)
.png){kind=icon}
Morgan Stanley integrated GPT-4 and Whisper from OpenAI into their workflows, including an internal chatbot and meeting summary tool, enabling financial advisors to quickly retrieve firm knowledge, generate summaries, and provide timely, tailored client insights.
PIMCO built ChatGWM, an AI-powered search platform using Azure AI. ChatGWM is a secure, retrieval augmented generation (RAG) application that searches across PIMCO-approved data sources to deliver relevant information to its teams. It allows associates to find information faster by typing questions and receiving accurate responses along with source references.
.png)
224
companies using
Employee Agents
Orange uses Anthropic's Claude to automate manga translation, combining translation agent models with inpainting technology and direct image input to handle visual elements, streamlining localization and allowing translators to focus on nuance.
Uber uses OpenAI's ChatGPT Enterprise to enhance customer support by providing AI assistants that offer empathetic and efficient responses, automate investigations, and augment human agent capabilities. The AI also helps personalize and optimize interactions across their multi-sided platform.
Amazon uses Claude to power their AI-driven customer service assistant, Amazon Q in Connect, which serves agents and end-customers. It provides real-time AI assistance to agents handling complex cases and offers end-customers instant, personalized self-service options.
143
solutions powered by
Microsoft
Vodafone uses Azure OpenAI Service, Azure AI Foundry, Microsoft Copilot, and Azure AI Search to enhance their virtual assistant TOBi and develop SuperAgent to assist customer service agents. TOBi uses conversational AI to handle customer inquiries, while SuperAgent helps agents solve complex problems faster.
Medigold Health, a UK occupational health provider, used Microsoft Azure OpenAI Service to automate medical report generation, reducing the time clinicians spend on paperwork. By integrating Azure OpenAI Service with Azure App Service, Azure Cosmos DB, and Azure SQL Database, they developed an AI application that generates reports from clinicians' consultation notes in about 15 seconds, allowing clinicians to focus more on patient care.
Acentra Health developed MedScribe, a web app that uses Azure OpenAI Service to generate draft letters responding to healthcare service appeals.
12
AI use cases in
Africa
Kenya Red Cross worked with Pathways Technologies to develop an AI-powered mental health chatbot called Chat Care using Azure AI services. The chatbot initiates conversations on mental health, suggests ways to help such as breathing exercises and in-person services, operates in English and Swahili, and is available 24/7. It expands the reach of mental health services without overstretching human counselors and helps overcome stigma.
Capitec Bank uses Microsoft 365 Copilot, Copilot for Power BI, Copilot Studio, Azure OpenAI Service, and DALL·E 3 to automate and enhance processes across departments, including generating report summaries, optimizing reconciliation processes with Copilot for Finance, developing chatbots for customer service and internal use, analyzing contracts, and generating unique images.
Fluna, a Pan-African digital services company, has automated the analysis and drafting of legal agreements using Vertex AI, Document AI, and Gemini 1.5 Pro.
%201.png){kind=icon}
