Air India, India's flagship airline, uses Azure OpenAI Service and Azure AI tools to develop AI.g, a virtual assistant that enhances customer support with a multi-modal AI platform integrated with their back-end systems.

Goodwill of Orange County developed an AI-powered app using Microsoft's Azure AI Services, including Azure AI Custom Vision and Azure AI Vision, to streamline the e-commerce listing process on ShopGoodwill.com. The app uses AI to identify clothing items, extract information from photos of labels, and generate listing descriptions using generative AI. This enables more people, including those with disabilities, to work in e-commerce positions and increases revenue for their mission.

McDonald's China established an AI Lab with Microsoft, using Azure AI tools and GitHub Copilot to enhance employee training at Hamburger University. AI assistants provide document translation, optimized search, and personalized learning, improving training efficiency.