Unified legacy systems
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Wallenius Wilhelmsen transformed its outdated, fragmented IT infrastructure by integrating AI-powered Microsoft 365 Copilot and Microsoft Viva into daily operations. They implemented a phased rollout starting with senior leadership through an early access program, followed by an engaging internal campaign and comprehensive training sessions across global teams. This overhaul streamlined processes such as document collaboration, meeting summarization, and performance monitoring using tools like Viva Goals and Copilot Dashboard.
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80% active usage; 30 minutes saved per day
24
AI use cases in
transportation & logistics
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Uber uses OpenAI's ChatGPT Enterprise to enhance customer support by providing AI assistants that offer empathetic and efficient responses, automate investigations, and augment human agent capabilities. The AI also helps personalize and optimize interactions across their multi-sided platform.
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Deployed Dynamics 365 Supply Chain Management to centralize warehouse data and integrated Microsoft 365 Copilot for Finance (with an Excel-based finance agent) to automate monthly reconciliations and financial workflows.
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316
companies using
employee agents
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251
solutions powered by
Microsoft
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