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JourneyTEAM

Consulting
Use case
Automating client service tasks
Context

JourneyTEAM uses Copilot Studio's conversational and automation features to help clients replace repetitive tasks, allowing them to focus more on client engagement. This transformation enhances productivity and supports their mission of creating a positive, lasting impact.

Models/tools
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1

Fusion5

Consulting
Use case
Accelerating AI adoption consulting
Context

Fusion5 uses Copilot Studio to offer consulting services that provide rapid Proof of Value for customers in generative AI. They tailor AI experiences for users within Microsoft 365, helping businesses establish a roadmap for further services and innovation.

Models/tools
...
1

Goodwill of Orange County

Non-profit
Use case
Faster & inclusive item listings
Context

Goodwill of Orange County developed an AI-powered app using Microsoft's Azure AI Services, including Azure AI Custom Vision and Azure AI Vision, to streamline the e-commerce listing process on ShopGoodwill.com. The app uses AI to identify clothing items, extract information from photos of labels, and generate listing descriptions using generative AI. This enables more people, including those with disabilities, to work in e-commerce positions and increases revenue for their mission.

Models/tools
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3

Motor Oil Group

Energy & Sustainability
Use case
Eliminate mundane tasks
Context

Motor Oil Group, a leading energy company in Greece, implemented Microsoft Copilot and Microsoft 365 Copilot to automate routine tasks across departments. By integrating AI into workflows, tasks like crafting speeches, presentations, and job descriptions now take minutes instead of weeks. This has allowed staff to focus on strategic initiatives, enhancing overall efficiency.

Models/tools
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2

Lumen Technologies

Telecommunications
Use case
Streamlining sales operations
Context

Lumen Technologies uses Microsoft Copilot for Sales and Microsoft 365 Copilot to automate routine tasks, boost productivity, and enhance customer service across its global operations. By reducing time spent on customer research from 4 hours to 15 minutes, the AI implementation is projected to generate an additional $50 million in revenue over a year.

Models/tools
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2

Moderna

Healthcare
Use case
Streamlining organizational workflows
Context

Moderna uses ChatGPT Enterprise across the organization, empowering employees to create 750 custom GPTs in just two months. These GPTs, including Dose ID (for clinical data analysis), Contract Companion GPT (for contract summaries), and Policy Bot GPT (for internal policy queries), have significantly improved efficiency, accuracy, and decision-making without compromising privacy. The AI deployment is transforming operations in legal, research, clinical trials, and communications, enabling employees to focus on higher-level tasks.

Models/tools
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1

Enerjisa Üretim

Energy & Sustainability
Use case
Streamlined administrative tasks
Context

Enerjisa Üretim implemented Microsoft Copilot to assist employees in summarizing meetings, drafting documents, creating presentations, and compiling reports. By leveraging AI capabilities, they significantly reduced time spent on administrative tasks, freeing employees to focus on strategic initiatives and increasing overall productivity.

Models/tools
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1

AXA

Insurance
Use case
Secure generative AI for employees
Context

AXA, a leading global insurance and asset management company, developed AXA Secure GPT, a secure generative AI platform powered by Azure OpenAI Service, to provide their 140,000 employees with access to generative AI tools within a secure and reliable environment. They implemented content filtering, data protection measures, authentication, and audit trails to ensure data safety and compliance with regulations like GDPR, and offered training and a prompt library to help employees use the platform efficiently.

Models/tools
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1

Amplitude

Software & IT
Use case
Accelerating strategic research
Context

Amplitude's marketing and product teams use Perplexity to draft market landscape insights, accelerating research and improving the quality of strategic decisions.

Models/tools
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1

Paytm

Finance
Use case
Informing strategic roadmaps
Context

Strategy teams at Paytm draft market landscape insights to inform their roadmaps.

Models/tools
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1

Lambda

Software & IT
Use case
Streamlining technical research
Context

Lambda uses Perplexity Enterprise Pro to streamline technical research and workflows across 15+ teams, including sales, content, and engineering. The AI provides reliable, cited information, helping users like technical writers, engineers, and sales reps accelerate documentation, sales outreach, and complex research tasks. This results in 475+ hours saved, faster task completion, and improved productivity.

Models/tools
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1

U.S. Anti-Doping Agency

Non-profit
Use case
Enhancing cross-departmental productivity
Context

The U.S. Anti-Doping Agency (USADA) implemented Perplexity Enterprise Pro to enhance productivity across 8+ teams including finance, legal, and IT. The AI is used for policy research, quick summaries, deep learning, and upskilling, saving over 150 hours and achieving a 93% adoption rate in the pilot group. Perplexity ensures data security and accuracy with citations, freeing employees to focus on high-value tasks and problem-solving.

Models/tools
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1

Amplitude

Data & analytics
Use case
Drafting market landscape insights
Context

Marketing and product teams at Amplitude use Perplexity to draft market landscape insights.

Models/tools
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1

Zoom

Software & IT
Use case
Conducting targeted searches
Context

Product teams at Zoom use Perplexity’s Focus functionality for targeted search.

Models/tools
...
1

HP

Consumer Electronics
Use case
Enhancing sales prospecting
Context

HP’s salesforce taps into Perplexity for rapid, in-depth prospect research, empowering them to craft compelling pitches and expedites the sales process.

Models/tools
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1

Cleveland Cavaliers

Sports
Use case
Improving team productivity
Context

The Cleveland Cavaliers use Perplexity Enterprise Pro to enhance efficiency across 15+ teams by empowering employees to handle research and repetitive tasks autonomously. The AI search engine improves workflows, saves up to 10+ hours per week per employee, and provides secure, accurate results without using proprietary data. Teams use it for tasks like analyzing documents, drafting emails, and simplifying technical explanations, boosting productivity and reducing mundane tasks.

Models/tools
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1

Databricks

Data & analytics
Use case
Accelerating R&D processes
Context

Databricks uses Perplexity Enterprise Pro to accelerate R&D, enabling its engineering, marketing, and sales teams to execute faster and more efficiently. The company estimates saving 5,000 working hours monthly.

Models/tools
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1

Petrobras

Energy & Sustainability
Use case
Simplify document summarization
Context

Petrobras, a Brazilian energy company, developed ChatPetrobras using Azure OpenAI Service to help employees summarize reports, rewrite and translate text in documents, emails, and Teams messages. Hosted on Azure infrastructure, the tool ensures data privacy and compliance with government regulations. It is available to 110,000 users and also assists IT staff in generating code, improving productivity across the organization.

Models/tools
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1

O2 Czech Republic

Telecommunications
Use case
Streamlined meeting administration
Context

O2 Czech Republic, a leading telecommunications company, adopted Microsoft Copilot for Microsoft 365 to boost productivity and streamline meetings. By integrating Copilot with Microsoft Teams and Word, employees can automatically generate meeting summaries and action points, reducing time spent on administrative tasks. Copilot also allows employees to obtain summaries and action points from meetings they did not attend, enabling them to focus on more strategic work.

Models/tools
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1

Morula Health

Healthcare
Use case
Efficient medical writing
Context

Morula Health, a provider of regulatory and clinical medical writing services, uses Microsoft 365 Copilot to enhance productivity. By integrating Copilot into Word and Teams, they automate repetitive tasks like summarizing complex data tables and capturing meeting details. This lets their writers focus on higher-value work, improving efficiency and quality.

Models/tools
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1

Joos

Consumer Goods
Use case
Efficient collaboration across time zones
Context

Joos, a supplier of mobile charging stations, uses Microsoft Copilot for Microsoft 365 to streamline collaboration across time zones and languages. By integrating Copilot into PowerPoint, Teams, Outlook, and Excel, they create branded sales pitches faster, generate meeting recaps automatically, draft emails efficiently, and analyze data for key performance indicators.

Models/tools
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1

Freenome

Healthcare
Use case
Accelerating drug discovery and clinical trials
Context

Highmark Health and Freenome join Bristol Myers Squibb to explore how AI can improve efficiency and innovation across care delivery, drug discovery, clinical trial planning, and bringing medicines to market.

Models/tools
No items found.
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Highmark Health

Healthcare
Use case
Improving healthcare delivery and innovation
Context

Highmark Health and Freenome join Bristol Myers Squibb to explore how AI can improve efficiency and innovation across care delivery, drug discovery, clinical trial planning, and bringing medicines to market.

Models/tools
No items found.
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Securiti AI

Security
Use case
Building enterprise-specific AI apps
Context

Box, Typeface, Glean, CitiBank, and Securiti AI discuss developing AI-powered apps across the enterprise, with measurable returns on investment for marketing, financial services, and HR use cases.

Models/tools
No items found.
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CitiBank

Finance
Use case
Building enterprise-specific AI apps
Context

Box, Typeface, Glean, CitiBank, and Securiti AI discuss developing AI-powered apps across the enterprise, with measurable returns on investment for marketing, financial services, and HR use cases.

Models/tools
No items found.
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Glean

Software & IT
Use case
Unified enterprise search
Context

Glean leverages Vertex AI and BigQuery to provide powerful, unified enterprise search across all workplace applications, websites, and data sources. This comprehensive solution helps employees quickly find exactly what they need and discover valuable information to perform their best work.

Models/tools
No items found.
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The U.S. Dept. of Veterans Affairs

Government
Use case
Improving cancer detection
Context

The U.S. Dept. of Veterans Affairs is using AI to improve cancer detection for veterans. An Augmented Reality Microscope is deployed at military treatment facilities around the world, helping pathologists find cancer faster and with better accuracy.

Models/tools
No items found.
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WellSky

Healthcare
Use case
Reducing after-hours documentation
Context

WellSky is integrating Google Cloud's healthcare and Vertex AI capabilities to reduce the time spent completing documentation outside work hours.

Models/tools
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1

BenchSci

Healthcare
Use case
Advancing biological research analysis
Context

BenchSci develops generative AI solutions empowering scientists to understand complex connections in biological research, saving them time and financial resources and ultimately bringing new medicine to patients faster.

Models/tools
No items found.
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Discover Financial

Finance
Use case
Enhancing contact center efficiency
Context

Discover Financial’s 10,000 employees at their contact center use AI during calls to search and synthesize information across detailed policies and procedures.

Models/tools
No items found.
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