AI use cases in {industry}
Charles Schwab has integrated their own intelligence into the AI-powered Google SecOps, so analysts can better prioritize work and respond to threats.
PayPal uses Copilot Studio to build an employee-facing copilot that can reason over multiple knowledge sources, providing consistent and relevant answers. This implementation has reduced the workload and costs of the support team while increasing employee engagement and loyalty.
BNP Paribas, the leading bank in the European Union, uses Mistral's AI models for Global Markets use cases, achieving very positive results. Due to this success, they plan to expand collaboration across the entire group in 2024, exploring a broader range of applications to enhance various business operations.
Qonto, a leading European business finance solution, integrated Mistral Large to automate responses to low-support customer requests. Handling over 30,000 chats per month, this significantly improved the efficiency and accuracy of customer support and fraud detection systems, enhancing quality of service and customer satisfaction.
Pretto, a leading online French mortgage broker, leverages Mistral AI models to analyze communications between brokers and borrowers. Brokers can access summaries of exchanges, better understand client needs, and monitor home-buying projects more effectively, improving productivity and customer experience.
Morgan Stanley uses GPT-4 to power an internal-facing chatbot that helps wealth management advisors quickly search and retrieve insights from a vast internal knowledge base. The AI assists in organizing and synthesizing hundreds of thousands of pages of investment strategies, market research, and analyst insights, drastically improving the efficiency of financial advisors. Over 200 employees use it daily, transforming how advisors access and use company knowledge.
Stripe uses GPT-4 to enhance user support by customizing responses based on detailed understanding of how businesses use the platform. It also helps improve documentation support by answering user queries and summarizing technical documents. Additionally, GPT-4 aids in fraud detection by analyzing community interactions and flagging suspicious behavior.
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