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500+ battle-tested AI case studies to supercharge your strategy
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Accelerate AI adoption
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ANZ, a leading bank in Australia and New Zealand, is partnering with Microsoft to launch an AI Immersion Centre at its Melbourne headquarters. The Centre will help 3,000 leaders understand and adopt generative AI through hands-on learning experiences over the next 12 months. ANZ has invested in Microsoft's generative AI technologies, including purchasing 3,000 Copilot for Microsoft 365 licenses, deploying GitHub Copilot to 3,000 developers, and utilizing Copilot in Microsoft Edge. They have also developed a private chatbot, Z-GPT, to assist employees in generating and integrating internal information.
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Engineers complete programming tasks 40%–55% faster, significant increases in code produced, and improved code quality.
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53
AI use cases in
Finance
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Rogo, an AI finance platform, uses OpenAI's GPT-4 to provide real-time financial intelligence to investment professionals, automating tasks like meeting prep, company profiling, and market research. By fine-tuning OpenAI's models and integrating financial datasets like S&P Global, Crunchbase, and FactSet, Rogo helps shift focus from manual work to high-value decision making.
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Morgan Stanley integrated GPT-4 and Whisper from OpenAI into their workflows, including an internal chatbot and meeting summary tool, enabling financial advisors to quickly retrieve firm knowledge, generate summaries, and provide timely, tailored client insights.
PIMCO built ChatGWM, an AI-powered search platform using Azure AI. ChatGWM is a secure, retrieval augmented generation (RAG) application that searches across PIMCO-approved data sources to deliver relevant information to its teams. It allows associates to find information faster by typing questions and receiving accurate responses along with source references.
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224
companies using
Employee Agents
Orange uses Anthropic's Claude to automate manga translation, combining translation agent models with inpainting technology and direct image input to handle visual elements, streamlining localization and allowing translators to focus on nuance.
Uber uses OpenAI's ChatGPT Enterprise to enhance customer support by providing AI assistants that offer empathetic and efficient responses, automate investigations, and augment human agent capabilities. The AI also helps personalize and optimize interactions across their multi-sided platform.
Amazon uses Claude to power their AI-driven customer service assistant, Amazon Q in Connect, which serves agents and end-customers. It provides real-time AI assistance to agents handling complex cases and offers end-customers instant, personalized self-service options.
143
solutions powered by
Microsoft
Vodafone uses Azure OpenAI Service, Azure AI Foundry, Microsoft Copilot, and Azure AI Search to enhance their virtual assistant TOBi and develop SuperAgent to assist customer service agents. TOBi uses conversational AI to handle customer inquiries, while SuperAgent helps agents solve complex problems faster.
Medigold Health, a UK occupational health provider, used Microsoft Azure OpenAI Service to automate medical report generation, reducing the time clinicians spend on paperwork. By integrating Azure OpenAI Service with Azure App Service, Azure Cosmos DB, and Azure SQL Database, they developed an AI application that generates reports from clinicians' consultation notes in about 15 seconds, allowing clinicians to focus more on patient care.
Acentra Health developed MedScribe, a web app that uses Azure OpenAI Service to generate draft letters responding to healthcare service appeals.
13
AI use cases in
Oceania
The University of Sydney uses Claude Opus from Anthropic to analyze vast amounts of acoustic data in real time for whale conservation. By transforming underwater sound recordings into spectrograms and using Claude's advanced visual recognition capabilities, they achieved 89.4% accuracy in detecting minke whales, compared to 76.5% with traditional methods. This real-time analysis replaces manual processes that took weeks, allowing conservation teams to act when and where it matters most.
Coles uses Azure Stack HCI and Azure Machine Learning to build an intelligent edge backbone, improving management of applications and AI/computer vision use cases across 500+ stores.
Xavier College implemented Microsoft Dynamics 365 and AI tools like Azure OpenAI and Cognitive Services to consolidate data, streamline processes, and enhance productivity. They migrated all student and staff data onto Microsoft Azure, built user portals with Dynamics 365, and used AI to automate digitizing paper records.
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