AI case studies using {model/tool}
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Use case
Human-like customer interactions
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Context
Parloa built an AI-powered customer service automation platform using Azure Cognitive Services and Azure OpenAI Service to provide human-like interactions across phone, chat, and messaging apps.
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Models/tools
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4
Source:
microsoft.comNov 20, 2024

Use case
Simplifying data access
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Context
Xavier College implemented Microsoft Dynamics 365 and AI tools like Azure OpenAI and Cognitive Services to consolidate data, streamline processes, and enhance productivity. They migrated all student and staff data onto Microsoft Azure, built user portals with Dynamics 365, and used AI to automate digitizing paper records.
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Models/tools
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7
Source:
microsoft.comAug 23, 2024
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