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Use case
Building enterprise-specific AI apps
Context

Box, Typeface, Glean, CitiBank, and Securiti AI discuss developing AI-powered apps across the enterprise, with measurable returns on investment for marketing, financial services, and HR use cases.

Models/tools
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Use case
Building enterprise-specific AI apps
Context

Box, Typeface, Glean, CitiBank, and Securiti AI discuss developing AI-powered apps across the enterprise, with measurable returns on investment for marketing, financial services, and HR use cases.

Models/tools
...
Use case
Improving cancer detection
Context

The U.S. Dept. of Veterans Affairs is using AI to improve cancer detection for veterans. An Augmented Reality Microscope is deployed at military treatment facilities around the world, helping pathologists find cancer faster and with better accuracy.

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Use case
Reducing after-hours documentation
Context

WellSky is integrating Google Cloud's healthcare and Vertex AI capabilities to reduce the time spent completing documentation outside work hours.

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1
Use case
Advancing biological research analysis
Context

BenchSci develops generative AI solutions empowering scientists to understand complex connections in biological research, saving them time and financial resources and ultimately bringing new medicine to patients faster.

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Use case
Enhancing contact center efficiency
Context

Discover Financial’s 10,000 employees at their contact center use AI during calls to search and synthesize information across detailed policies and procedures.

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Use case
Improving in-store customer support
Context

Victoria’s Secret is testing AI to help their in-store staff quickly find info on product availability and fitting & sizing tips to make better recommendations to customers.

Models/tools
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Use case
Facilitating internal employee inquiries
Context

Bank of New York Mellon built a chatbot for internal use to help employees find relevant information and answers to their questions.

Models/tools
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Use case
Ensuring continuity in caregiving
Context

HCA Healthcare is testing Cati, a virtual AI caregiver assistant that helps to ensure continuity of care when one caregiver shift ends and another begins. They are also using gen AI to improve workflows on time-consuming tasks, such as clinical documentation, so physicians and nurses can focus more on patient care.

Models/tools
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Use case
Developing enterprise AI applications
Context

Box, Typeface, Glean, CitiBank, and Securiti AI discuss developing AI-powered apps across the enterprise, with measurable returns on investment for marketing, financial services, and HR use cases.

Models/tools
...
Use case
Automating insurance application processes
Context

Covered California uses AI to improve to automate parts of the documentation and verification process when residents apply for coverage.

Models/tools
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Use case
Transforming kidney care
Context

DaVita leverages DocAI and Healthcare NLP to transform kidney care, including analyzing medical records, uncovering critical patient insights, and reducing errors. AI enables physicians to focus on personalized care, resulting in significant improvements in healthcare delivery.

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Use case
Innovating restaurant operations
Context

McDonald’s will leverage data, AI, and edge technologies across its thousands of restaurants to implement innovation faster and to enhance employee and customer experiences.

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Use case
Streamlining clinical trial documentation
Context

Bristol Myers Squibb is transforming its document processes for clinical trials using Vertex AI and Google Workspace. Now, documentation that took scientists weeks now gets to a first draft in minutes.

Models/tools
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1
Use case
Developing enterprise AI applications
Context

Box, Typeface, Glean, CitiBank, and Securiti AI discuss developing AI-powered apps across the enterprise, with measurable returns on investment for marketing, financial services, and HR use cases.

Models/tools
...
Use case
Accelerating network operations queries
Context

Verizon is using generative AI to help teams in network operations and customer experience get the answers they need faster.

Models/tools
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Use case
Improving sports operations with AI
Context

The Los Angeles Rams are utilizing AI across the board from content analysis to player scouting.

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Use case
Creating internal knowledge centers
Context

Cintas is using Vertex AI Search to develop an internal knowledge center for customer service and sales teams to easily find key information.

Models/tools
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1
Use case
Accelerating HR processes
Context

Pennymac, a leading US-based national mortgage lender, is using Gemini across several teams including HR, where Gemini in Docs, Sheets, Slides and Gmail is helping them accelerate recruiting, hiring, and new employee onboarding.

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1
Use case
Improving patent examination efficiency
Context

The U.S. Patent and Trademark Office has improved the quality and efficiency of their patent and trademark examination process by implementing AI-driven technologies.

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Use case
Enabling secure employee collaboration
Context

Avery Dennison empowered their employees with generative AI to enable secure, flexible, and borderless collaboration for enhanced productivity to drive growth.

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Use case
Enhancing financial team collaboration
Context

Symphony, the communications platform for the financial services industry, uses Vertex AI to help finance and trading teams collaborate across multiple asset classes.

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1
Use case
Optimizing retail inventory management
Context

The Home Depot has built an application called Sidekick, which helps store associates manage inventory and keep shelves stocked; notably, vision models help associates prioritize which actions to take.

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Use case
Improving employee productivity
Context

Uber is using AI agents to help employees be more productive, save time, and be even more effective at work. For customer service representatives, they’ve launched new tools that summarize communications with users and can even surface context from previous interactions, so front-line staff can be more helpful and effective.

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Use case
Boosting banking productivity
Context

IntesaSanpaolo, Macquarie Bank, and Scotiabank are exploring the potential of gen AI to transform the way we live, work, bank, and invest — particularly how the new technology can boost productivity and operational efficiency in banking.

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Use case
Enabling real-time license translation
Context

The Minnesota Division of Driver and Vehicle Services uses two-way real-time translation to help non-English speakers get their licenses.

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Use case
Enhancing fan experience content
Context

Golden State Warriors are using AI to improve the fan experience content in their Chase Center app.

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Use case
Providing real-time language translation
Context

Pepperdine University has students and faculty who speak many languages, and with Gemini in Google Meet, they can benefit from real-time translated captioning and notes.

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1
Use case
Improving client-facing team efficiency
Context

Sutherland, a leading digital transformation company, is focused on bringing together human expertise and AI, including boosting its client-facing teams by automatically surfacing suggested responses and automating insights in real time.

Models/tools
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Use case
Boosting content engagement
Context

US News saw a double-digit impact in key metrics like click-through rate, time spent on page, and traffic volume to its pages after implementing Vertex AI Search.

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1

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Context Windows provides managers and business owners with practical examples from across industries to inspire and inform their next AI initiative.

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