AI case studies in {industry}






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StackBlitz integrated Claude 3.5 Sonnet into its browser-based development platform, Bolt, enabling users to develop sophisticated web applications with natural language inputs. This allowed both developers and non-developers to go from idea to production in one click, without needing coding experience or virtual machines.
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Asana integrates Claude into its Work Graph® data model to power AI-driven features that improve work coordination, goal setting, and workflow automation for over 150,000 global customers. Key features include automated workflows, status updates, smart insights, and summaries, allowing teams to focus on strategic tasks.
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Tabnine, an AI coding assistant, uses Claude 3.5 Sonnet for code explanations, suggestions, and code generation. Using Claude in Amazon Bedrock, Tabnine assists on common coding tasks like completions, debugging, test generation, refactoring, and code migration.
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Hebbia, an AI platform for knowledge work serving asset managers, investment banks, and law firms, leverages Claude's capabilities to analyze vast amounts of complex documents efficiently, generating actionable insights through features like meta-prompting and natural language interactions without requiring users to master prompt engineering.
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You.com uses Claude to provide comprehensive answers and automate complex tasks. They leverage Claude's advanced reasoning for features like the Research Agent for in-depth analysis, coding assistance for developers, and customizable AI agents for specific workflows.
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iGenius collaborated with Microsoft to enhance Crystal, their decision intelligence platform, integrating advanced language models for conversational AI. The collaboration includes adding Crystal to Microsoft Marketplace and joint go-to-market initiatives, increasing visibility and market positioning.
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CDW Corporation, a technology solutions provider, rolled out Microsoft 365 Copilot to 10,000 employees to enhance productivity and gain firsthand experience with generative AI to better serve its clients. The company provided robust training resources via Microsoft Viva Learning and established a collaboration venue on Microsoft Viva Engage to support adoption.
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Replit uses Anthropic's Claude 3.5 Sonnet to enhance its Replit Agent product by developing a feature that evaluates apps as they are being built. By leveraging Claude's capabilities in computer use and UI navigation, Replit aims to automate the evaluation process, helping developers identify issues and improve their code more efficiently.
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Microsoft utilizes Copilot and the new autonomous agents internally across sales, customer support, marketing, and HR departments. Their sales team uses Copilot to power insights and automate routine tasks, achieving a 9.4% increase in revenue per seller and closed 20% more deals. Customer support resolves cases nearly 12% faster, marketing saw a 21.5% increase in conversion rates on Azure.com with a custom agent assisting buyers, and HR improved answer accuracy by 42% with an employee self-service agent.

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Zoom collaborates with Perplexity to enhance its AI Companion by integrating multiple AI models, including Anthropic, OpenAI, and Meta, to provide richer insights during Zoom calls. The AI Companion 2.0 understands user workflows and tracking tasks, in addition to meeting summaries.
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Notion uses Claude to improve its product, offering AI features like Q&A, autofill, and writing assistance. These features help businesses like Osaka Gas reduce search time by 35% and save Remote.com 10 minutes per search across 300 queries daily. Notion’s use of Claude even eliminates the need for additional AI tools for some companies like dbt Labs, who estimate they save over $35k annually.
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Decagon uses Anthropic's Claude to create AI agents that deliver hyper-personalized, 24/7 customer service by integrating with existing ticketing systems and customer databases, allowing enterprises to provide white-glove support at scale, handling inquiries from simple to complex processes that previously required human agents.
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Zoom uses Anthropic's Claude and Claude 3.5 Sonnet as part of their federated AI approach, enhancing their AI Companion. Claude powers features like meeting summaries, in-meeting questions, and meeting prep, helping users by generating automated recaps, highlighting key points, and transforming meeting content into actionable documents. This integration improves user engagement and satisfaction, enabling users to focus on tasks requiring human creativity and strategic thinking.
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Snowdrop revamped its merchant reconciliation process by migrating its MRS API to Google Cloud to drive global scalability and cost efficiency. They integrated BigQuery with Vertex AI to automate manual background research for enriching transactional data, using hyper-localized merchant information from the Places API to verify and match transactions. Cloud Service Mesh and Google Kubernetes Engine streamlined deployment across regions, transforming onboarding and data processing workflows.
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Twilio integrated AI-driven automation powered by Google Cloud to transform its customer engagement platform. They incorporated advanced natural language processing and self-service automation into their contact center workflows, enabling real-time, context-aware support. This implementation streamlined customer support processes, reducing manual intervention and accelerating response times.
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Slack is using Anthropic's Claude to empower enterprise developers to create custom AI applications within their workspaces.
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Coframe uses GPT-4o to build an AI growth engineering assistant that autonomously generates new sections of a website based on existing code and images.
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Apollo is built using a neuro-symbolic architecture that replaces traditional transformer models by merging generative AI with rule-based symbolic reasoning for transparent decision-making. It converts unstructured inputs into a structured interaction state and incorporates continuous human feedback for daily fine-tuning, ensuring precise tool activation and compliance. This innovative implementation streamlines conversational agent workflows and enhances overall reliability.
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Gumroad, an e-commerce platform for digital creators, uses Claude 3.5 Sonnet to enable customer support teams to fix issues with code and contribute to product development. Claude assists them in writing code, locating files, and resolving customer issues.
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Lytehouse implemented an AI-based video intelligence system that transforms live CCTV feeds into actionable workplace safety insights by leveraging advanced computer vision, machine learning algorithms, and generative AI agents. They integrated large language models to enable natural language queries and collaborated with Google Cloud via the Vertex AI platform to deploy customized security agents that automate risk detection and alert workflows across existing camera networks.
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Fullstory, a digital behavioral data platform, is building the ability to analyze and summarize user behavior on a site to create more informed and enriching chatbot experiences.
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Digits is developing next-gen accounting software for startups and small businesses; using AI-driven bookkeeping, expense management, and financial analysis, Digits enables business owners to achieve financial clarity and focus on growth.
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Linear, a product development platform, built Similar Issues, a feature that uses AI to detect and prevent duplicate or overlapping tickets and ensures cleaner and more accurate data representation.
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Regnology built its Ticket-to-Code Writer tool with Gemini 1.5 Pro to automate the conversion of bug tickets into actionable code, significantly streamlining the software development process.
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Pinecone provides infrastructure for developers to build accurate, secure, and scalable AI applications, allowing companies to easily ground gen AI apps in their proprietary data for use in AI search, retrieval-augmented generation, coding agents, and more.
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Magic is building a developer platform with a 100-million-token context window, so organizations can upload extremely large code bases and more easily query and build on them using gen AI assistance.
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Fluna, a Pan-African digital services company, has automated the analysis and drafting of legal agreements using Vertex AI, Document AI, and Gemini 1.5 Pro.
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Quantum Metric has introduced Felix AI, powered by Gemini Pro, to simplify digital analytics and decision making. Felix AI automatically summarizes a user’s web or mobile session and consolidates the moments that matter most into short, readable summaries for customer service workers.
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GroupBy developed an AI-first Search and Discovery Platform powered by Vertex AI Search for Retail. This solution is meticulously designed to optimize revenue, strengthen brand loyalty, and drive sales growth for B2C and B2B retailers.
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tl;dv transformed from a meeting recap tool to a sophisticated AI-powered analytics engine by integrating Claude.
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