AI use case

Richer insights from meetings

by
Zoom
Context

Zoom collaborates with Perplexity to enhance its AI Companion by integrating multiple AI models, including Anthropic, OpenAI, and Meta, to provide richer insights during Zoom calls. The AI Companion 2.0 understands user workflows and tracking tasks, in addition to meeting summaries.

Results
Results not reported in the source
Region
Global
Published
October 17, 2024
Agent type
Customer Agents
AI provider
Perplexity
Models/tools
Not disclosed
ICE score
432
The ICE framework in this database provides a quick way to assess the feasibility and potential impact of AI use cases, with higher scores signaling more actionable opportunities.

Impact: Potential benefits to the business.

Confidence: Likelihood of achieving expected results.

Ease: Simplicity of implementation in terms of resources and time.

ICE Score: Calculated by multiplying the component scores.

Note:
Each score is AI-generated based on available data and should be viewed merely as a general guideline for deeper exploration of the use cases.
Impact
9
Confidence
8
Ease
6

58

AI use cases in

Software & IT

See All

Humach

Software & IT
Use case
Automate customer interactions
Context

Humach, a customer experience solutions provider, uses Claude via Amazon Bedrock to power AI-assisted agents and digital workers that streamline customer interactions across multiple channels. They developed a Custom Language Model framework integrated into their mAI Pilot platform, including digital voice agents, live agent assistance, sentiment analysis, and content classification.

Models/tools

StackBlitz

Software & IT
Code Agents
Quick win
Use case
Reducing development costs
Context

StackBlitz integrated Claude 3.5 Sonnet into Bolt, their browser-based development platform, enabling users to create web applications via natural language without coding experience. This integration allowed rapid development and reduced costs by leveraging Claude's zero-shot code generation capabilities alongside WebContainers technology.

Models/tools

StackBlitz

Software & IT
Code Agents
Quick win
Use case
Building web apps directly in the browser
Context

StackBlitz integrated Claude 3.5 Sonnet into its browser-based development platform, Bolt, enabling users to develop sophisticated web applications with natural language inputs. This allowed both developers and non-developers to go from idea to production in one click, without needing coding experience or virtual machines.

Models/tools
Explore industries

107

companies using

Customer Agents

See All
Use case
Support scaling
Context

Intercom, a leading customer service platform, integrated Claude from Anthropic into their AI agent Fin to automatically resolve up to 86% of customer support queries with human-quality, personalized responses in over 45 languages. This implementation reduces response times from 30 minutes to seconds and enables human agents to focus on more complex issues.

Models/tools
...
2
Use case
Accessible study support
Context

StudyFetch built a comprehensive learning platform powered by Claude, providing personalized learning experiences through their AI tutor Spark.E. The platform analyzes lectures, generates study materials, and offers 24/7 tutoring support in over 20 languages, enabling students to master complex subjects with tailored, interactive assistance.

Models/tools
...
2
Use case
Automate customer interactions
Context

Humach, a customer experience solutions provider, uses Claude via Amazon Bedrock to power AI-assisted agents and digital workers that streamline customer interactions across multiple channels. They developed a Custom Language Model framework integrated into their mAI Pilot platform, including digital voice agents, live agent assistance, sentiment analysis, and content classification.

Models/tools
...
2
Explore agents

14

solutions powered by

Perplexity

See All
Use case
Investment diligence
Context

IVP implemented Perplexity Enterprise Pro to enhance investment diligence by providing accurate, real-time answers to complex research queries, streamlining documentation and communication across five teams, and supporting continuous learning and workflow improvements.

Models/tools
...
1
Use case
Time-consuming quiz writing
Context

Inteleos uses Perplexity Enterprise Pro to assist their team in developing quiz questions for medical professionals, improving efficiency and maintaining security and accuracy. The tool helps automate research and drafting, allowing subject matter experts to create explanatory paragraphs and other content more quickly.

Models/tools
...
1
Use case
Streamlining research with AI tools
Context

Devoteam, an AI-driven tech consulting company, is rolling out 4,000 Gemini for Google Workspace licenses across all its business units. By empowering employees with Gemini's generative AI features, Devoteam enhances internal productivity and collaboration, enabling staff to work smarter, faster, and more creatively.

Models/tools
...
1
Explore AI providers

129

AI use cases in

Global

See All
Use case
Support scaling
Context

Intercom, a leading customer service platform, integrated Claude from Anthropic into their AI agent Fin to automatically resolve up to 86% of customer support queries with human-quality, personalized responses in over 45 languages. This implementation reduces response times from 30 minutes to seconds and enables human agents to focus on more complex issues.

Models/tools
...
2
Use case
Accessible study support
Context

StudyFetch built a comprehensive learning platform powered by Claude, providing personalized learning experiences through their AI tutor Spark.E. The platform analyzes lectures, generates study materials, and offers 24/7 tutoring support in over 20 languages, enabling students to master complex subjects with tailored, interactive assistance.

Models/tools
...
2
Use case
Democratizing AI access
Context

BBVA, a global financial institution, widely adopted ChatGPT Enterprise, creating over 2,900 custom GPTs within five months. By integrating ChatGPT into various departments, BBVA empowered its 125,000 employees to develop tailored AI solutions that enhance efficiency, spark creativity, and streamline workflows. This democratized AI access enabled rapid prototyping, reduced project timelines from weeks to hours, and facilitated the sharing of expert knowledge across the organization.

Models/tools
...
2
Explore regions