AI use cases for {model/tool}

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Claude
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Google Cloud AI
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Microsoft

Software & IT
Employee Agents
Quick win
Use case
Optimizing departmental efficiency
Context

Microsoft utilizes Copilot and the new autonomous agents internally across sales, customer support, marketing, and HR departments. Their sales team uses Copilot to power insights and automate routine tasks, achieving a 9.4% increase in revenue per seller and closed 20% more deals. Customer support resolves cases nearly 12% faster, marketing saw a 21.5% increase in conversion rates on Azure.com with a custom agent assisting buyers, and HR improved answer accuracy by 42% with an employee self-service agent.

Models/tools
...
3
See use case & results
Source:
blog.microsoft.com
Oct 21, 2024

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