X
case studies
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Showing
X
out of
X
bots
Use case
Accelerated data processing
Context

Operation Smile implemented Azure OpenAI Service to digitize patient registration with multi-language support and automate spreadsheet data analysis. They integrated this AI solution with Microsoft Fabric, OneLake, and Power Apps in collaboration with partner Squadra to enable real-time analysis for patient triage and report generation, streamlining operational workflows.

Models/tools
...
4
Use case
Real-time game insights
Context

The NBA uses Azure OpenAI Service and GPT models to power "NBA Insights", an AI-driven feature in the NBA App that provides fans with real-time game insights and deeper understanding of key moments during games.

Models/tools
...
1
Use case
Efficient product data localization
Context

Legrand, a global leader in electrical and digital building infrastructures, co-developed AI-powered tools Gaia and Elia using Azure OpenAI Service to streamline product data management and improve customer support. Gaia helps generate accurate, localized product descriptions, while Elia is an AI-powered chatbot that provides quick, accurate access to product information.

Models/tools
...
2
Use case
Automated marketing content
Context

JATO Dynamics used Azure OpenAI Service to develop Sales Link, an AI-driven content generator that helps car dealerships quickly produce tailored marketing content by combining market data and vehicle information.

Models/tools
...
2
Use case
Timely tourist information
Context

The City of Madrid created VisitMadridGPT, an AI virtual assistant using Azure OpenAI Service, to provide tourists with accurate, real-time information and personalized responses in over 95 languages.

Models/tools
...
1
Use case
Bridging skill gaps
Context

Siemens Industrial Copilot assists engineers in programming and troubleshooting industrial machines by translating natural language into automation code and offering real-time guidance, easing the learning curve for less experienced workers.

Models/tools
...
2
Use case
Streamline automation engineering
Context

Siemens AG leveraged Microsoft's Azure OpenAI Service to enhance their Siemens Industrial Copilot, an AI assistant for industrial automation engineering. The Copilot uses generative AI to automate repetitive tasks such as data management, sensor configuration, and reporting, helping engineers focus on complex, value-added work. Over 100 companies are using the Copilot to streamline processes, address labor shortages, and drive innovation. thyssenkrupp Automation Engineering plans to roll out the Copilot globally starting in 2025.

Models/tools
...
1
Use case
AI decision intelligence for regulated sectors
Context

iGenius collaborated with Microsoft to enhance Crystal, their decision intelligence platform, integrating advanced language models for conversational AI. The collaboration includes adding Crystal to Microsoft Marketplace and joint go-to-market initiatives, increasing visibility and market positioning.

Models/tools
...
1
Use case
Personalized storytelling for families
Context

Ferrero Group's Kinder brand is leveraging Microsoft Azure OpenAI to create Let's Story, an e-book platform allowing families to personalize stories via the Applaydu app. It generates over 40,000 different stories combining text, audio, and illustrations in 15 languages, enhancing children's learning and storytelling skills.

Models/tools
...
1
Use case
Accelerate braking system innovation
Context

Brembo, a global leader in high-performance braking systems, leveraged Microsoft's Azure OpenAI to develop ALCHEMIX, an AI solution that generates innovative compounds for brake pads. This reduced development time from days to minutes, enabling exploration of unconventional development paths, swiftly identifying potential errors, and continuously improving braking material recipes.

Models/tools
...
1
Use case
Faster police report writing
Context

Axon, a leader in public safety technology, developed Draft One, an AI tool built on Azure OpenAI Service. Draft One transcribes body-worn camera audio and drafts high-quality narratives for police reports in seconds, significantly reducing officers' paperwork time.

Models/tools
...
1
Use case
Making a virtual assistant faster
Context

Bradesco integrated Microsoft's Azure generative AI into their virtual assistant BIA using services like Azure OpenAI and Data Lake, enabling BIA to quickly generate answers and documents, improving efficiency and response capacity for managers and clients.

Models/tools
...
6
Use case
Streamlining internal processes
Context

Capitec Bank uses Microsoft 365 Copilot, Copilot for Power BI, Copilot Studio, Azure OpenAI Service, and DALL·E 3 to automate and enhance processes across departments, including generating report summaries, optimizing reconciliation processes with Copilot for Finance, developing chatbots for customer service and internal use, analyzing contracts, and generating unique images.

Models/tools
...
5
Use case
Adaptive robot control
Context

Denso developed human-like autonomous robots by integrating Azure OpenAI Service for natural language understanding with Azure AI for voice recognition to enable flexible, dialogue-driven control of robotic movements. They employed GitHub Copilot to rapidly generate and refine control code and created a unique verification tool for adjusting robot functions based on real-world inputs. This integration transformed traditional pre-programmed workflows into dynamic systems supporting human-robot collaboration in diverse operational settings.

Models/tools
...
3
Use case
Accelerated sales process
Context

Cemex integrated generative AI by joining the Microsoft 365 Copilot Early Access Program, enabling its developers to leverage GitHub Copilot for enhanced software development. They built Technical Xpert using Microsoft Azure OpenAI Service to provide sales agents with instant, comprehensive product and customer information, streamlining their commercial platform and order tracking processes.

Models/tools
...
3
Use case
Faster access to product information
Context

Cemex, a global building materials company, uses Microsoft's AI tools including Microsoft 365 Copilot, GitHub Copilot, and Azure OpenAI Service to enhance productivity and reinvent customer experiences. They built Technical Xpert, a generative AI-powered tool that provides sales agents with instant access to comprehensive product and customer solution information.

Models/tools
...
3
Use case
Faster drug discovery pipeline
Context

Novo Nordisk implemented an AI platform on Azure by integrating Azure OpenAI Service with its extensive data stacks to boost drug discovery, regulatory affairs, early research, and trial design. The solution features a copilot tool for researchers that leverages advanced reasoning and predictive algorithms to enhance cardiovascular risk detection, surpassing best clinical standards. This integrated platform streamlines R&D processes by centralizing data and models, enabling cross-functional collaboration among life scientists, data scientists, and computational biologists.

Models/tools
...
1
Use case
Incentivize healthy choices
Context

RadarFit integrated AI into its wellness app to automatically analyze uploaded photos of meals and physical activities, leveraging advanced image recognition and natural language processing to generate personalized health recommendations and assign gamification points. They implemented Azure OpenAI Service with OpenAI GPT-4 alongside Azure AI Vision for automated meal and exercise review and used Copilot Studio to deliver conversational guidance, streamlining corporate wellness management and reducing manual oversight.

Models/tools
...
4
Use case
Accessible academic support
Context

Tecnológico de Monterrey implemented TECgpt, an AI-powered ecosystem built on Azure OpenAI Service and GPT-4o to provide 24/7 academic tutoring and administrative support across its campuses. Professors integrated their educational materials with customizable prompting systems to generate teaching content and automate routine inquiries, streamlining both academic and administrative workflows. The platform enhances personalized learning and immediate access to essential institutional information while maintaining data privacy and content safety.

Models/tools
...
2
Use case
Enhanced cyber security
Context

Alaska Airlines uses Microsoft Azure, Microsoft Defender, GitHub Copilot for Business, and Azure OpenAI Service to strengthen its IT infrastructure, enhance cyber security, and empower employees. They have integrated GitHub Copilot for Business into their software development process, with about half of their software engineering team using it. They are also leveraging Azure OpenAI Service to enhance customer care and contact centers.

Models/tools
...
4
Use case
Faster risk analysis
Context

Agnostic Intelligence leveraged Microsoft Azure OpenAI Service and Azure Cognitive Services to build an AI-driven platform that delivers real-time insights for supply chain risk management. They integrated advanced machine learning and AI analytics to replace manual Excel questionnaires and lengthy email communications, streamlining risk assessments and compliance processes. The solution connected disparate systems via a digital control tower, enabling IT managers to focus on innovation and quality assurance.

Models/tools
...
2
Use case
Scalable data management
Context

Syndigo, a content management and syndication company, uses Azure AI Services and Azure OpenAI Service to enhance its data insights and optimize customer experiences. By leveraging best-of-breed language models, they build and deploy large-scale data analytics projects, providing actionable insights to clients.

Models/tools
...
3
Use case
Automated repetitive tasks
Context

Lotte Hotels & Resorts used Microsoft's Power Platform, including Power Automate, Power Apps, Power Pages, and Azure OpenAI Service, to automate repetitive tasks and empower employees as citizen developers. By providing an eight-week training program, employees learned to create their own RPA solutions, automating tasks such as manual data entry in reservation systems and database refinement, leading to increased efficiency and productivity.

Models/tools
...
4
Use case
Faster document generation
Context

DEWA uses Azure AI Services, Azure OpenAI Service, and Copilot for Microsoft 365 to enhance internal operations. The AI-powered Business Requirement Document Generator reduces document creation time, while Copilot helps employees increase productivity.

Models/tools
...
3
Use case
Addressing workforce shortages
Context

BaptistCare, an Australian nonprofit supporting aging and vulnerable Australians, adopted Microsoft 365 Copilot to maximize efficiencies and empower staff. By integrating Copilot into their workflow, employees delegate manual tasks to the AI assistant, such as composing emails, summarizing information, and developing solutions in Power Apps.

Models/tools
...
2
Use case
Public charging trust
Context

Georgia Tech partnered with Microsoft using Azure OpenAI Service to analyze global EV charging behavior data in 72 languages, automating the classification and predictive modeling of public charging experiences. They fine-tuned their AI with context prompts and reinforcement learning from human feedback, integrating it into research workflows to support policy development and infrastructure enhancement.

Models/tools
...
1
Use case
Faster internal workflows
Context

Insight Enterprises integrated Microsoft 365 Copilot into core business processes such as sales, finance, and HR, using generative AI to automate meeting summaries, content creation, and document standardization. They implemented the solution through Microsoft’s Early Access Program, supplemented by internal training sessions, weekly office hours, and developing an in-house AI service (Insight GPT) leveraging Microsoft Azure OpenAI Service, achieving rapid adoption across teams. This strategic integration streamlined key operations, accelerating RFP response times and boosting overall productivity.

Models/tools
...
2
Use case
Efficient internal info retrieval
Context

Nagel-Group uses Azure OpenAI Service to create NagelGPT, an AI chatbot integrated into Microsoft Teams, allowing employees to ask questions about topics like works agreements and sales contracts and receive automated responses with references to relevant documents, improving efficiency and transparency.

Models/tools
...
4
Use case
Instant product proposals
Context

ITOCHU transformed its FOODATA dashboard by integrating Azure OpenAI Service and Azure AI Studio, powered by Microsoft Fabric for data aggregation and cleansing, to automatically generate evidence-based product proposals. They implemented a dedicated proof-of-concept through a cross-company task force and a partnership with Headwaters, assembling SQL-driven data and leveraging retrieval-augmented generation for comprehensive analysis. This integration streamlines product planning by reducing manual data analysis and drafting, enabling managers to quickly evaluate multiple proposal drafts.

Models/tools
...
3
Use case
Improved AI literacy access
Context

Auburn University integrated Microsoft Copilot, Microsoft Purview, Microsoft Sentinel, Azure OpenAI Service, and Microsoft 365 Copilot into its academic and administrative workflows to boost AI literacy and secure access. They launched a course on "Teaching with Artificial Intelligence," hosted an AI Day event, and conducted chatbot build-a-bot workshops to enable faculty, staff, and students to use AI tools effectively. These initiatives streamlined curriculum delivery, research, and administrative processes while fostering innovation.

Models/tools
...
5

What's brewing in AI

This website is part of What's brewing in AI — my newsletter where I break down the most important AI news & trends, and highlight new company case studies.

Join 13,000+ professionals and see how leading companies leverage tools & models from OpenAI, Anthropic, Google, and more to drive innovation and impact.
New featured case studies weekly
26 industries

The starting point of your next AI project

Context Windows provides managers and business owners with practical examples from across industries to inspire and inform their next AI initiative.

Filters

  • AI providers

    OpenAIMicrosoftAnthropicGooglePerplexity
  • Agent types

    • Employee Agents
    • Customer Agents
    • Creative Agents
    • Data Agents
    • Security Agents
    • Code Agents
  • Industries

    • Software & IT
    • Healthcare
    • Retail & e-commerce
    • Finance
    • Artificial Intelligence
    • Media & Entertainment
    • Government
    • Transportation & Logistics
    • Education
    • Marketing & Sales
    • Non-profit
    • Consulting
    • Telecommunications
    • Security
    • Sports
    • Consumer Goods
    • Legal
    • Travel & Hospitality
    • Human Resources
    • Data & Analytics
    • Insurance
    • Automotive
    • Consumer Electronics
    • Manufacturing & Construction
    • Agriculture
    • Energy & Sustainability
  • Regions

    Global, North America, Europe, South America, Central America and the Caribbean, Asia, Middle East, Oceania, Africa

Sorting

  • Published date

    Find the latest case studies.

  • ICE score

    Quickly assess feasibility and potential of use cases.

Thoughts & ideas