AI case studies in {region}






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Klarna uses OpenAI's AI assistant to enhance the shopping and payments experience for 150 million consumers globally. The AI manages multilingual customer service, refunds, and returns, reducing query resolution time from 11 minutes to under 2 minutes. Additionally, Klarna integrates ChatGPT Enterprise across the organization, empowering 90% of employees to use generative AI for various tasks, significantly boosting efficiency.
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Mendel has developed Hypercube, an AI platform that integrates Meta Llama 2-based LLM for natural language processing on clinical data. Hypercube uses a hypergraph semantic layer and the proprietary Eloquent language to enable querying and retrieving clinical information for applications like trial matching and patient cohorting. Llama 2 assists in converting natural language queries into Eloquent, bridging the gap for users unfamiliar with the query language.
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Moderna uses ChatGPT Enterprise across the organization, empowering employees to create 750 custom GPTs in just two months. These GPTs, including Dose ID (for clinical data analysis), Contract Companion GPT (for contract summaries), and Policy Bot GPT (for internal policy queries), have significantly improved efficiency, accuracy, and decision-making without compromising privacy. The AI deployment is transforming operations in legal, research, clinical trials, and communications, enabling employees to focus on higher-level tasks.
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OctoAI launched a production-ready Mixtral endpoint days after the model's initial announcement. Mixtral on OctoAI quickly became the most popular model on the platform, with about 9 out of every 10 new OctoAI sign-ups choosing Mixtral. Companies like Latitude Games and Otherside AI use Mixtral on OctoAI to deliver engaging LLM-powered experiences, generating billions of tokens daily.
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Aive, an AI platform for video post-production, leverages Meta's Llama 3 to automate video summarization and smart clipping. By analyzing long-form content, Aive creates concise, engaging video formats optimized for platforms like Facebook and Instagram. This integration helps brands like LVMH, L'Oréal, and Stellantis streamline video workflows, reduce costs, and maximize content impact across channels within a secure and scalable AI environment.
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Meditron, a suite of open-source large multimodal foundation models tailored for the medical field, leverages Meta's Llama 2 and 3 to assist with clinical decision-making and diagnosis in low-resource settings. Developed by researchers at EPFL and Yale School of Medicine in collaboration with humanitarian organizations like the International Committee of the Red Cross, Meditron provides evidence-based, contextually aware recommendations and diagnostic support. It automates tasks such as generating treatment regimens, determining radiation modalities, and assigning diagnostic codes, thereby enhancing clinical efficiency and improving patient outcomes. With over 30,000 downloads and top performance on medical benchmarks, Meditron democratizes access to advanced medical AI tools, enabling equitable healthcare innovation in underserved regions.
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Amplitude's marketing and product teams use Perplexity to draft market landscape insights, accelerating research and improving the quality of strategic decisions.
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Health editorial teams at Thrive Global are creating validated behavior change microsteps based on the latest peer-reviewed science with Perplexity.
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Lambda uses Perplexity Enterprise Pro to streamline technical research and workflows across 15+ teams, including sales, content, and engineering. The AI provides reliable, cited information, helping users like technical writers, engineers, and sales reps accelerate documentation, sales outreach, and complex research tasks. This results in 475+ hours saved, faster task completion, and improved productivity.
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Marketing and product teams at Amplitude use Perplexity to draft market landscape insights.
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Product teams at Zoom use Perplexity’s Focus functionality for targeted search.
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HP’s salesforce taps into Perplexity for rapid, in-depth prospect research, empowering them to craft compelling pitches and expedites the sales process.
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Databricks uses Perplexity Enterprise Pro to accelerate R&D, enabling its engineering, marketing, and sales teams to execute faster and more efficiently. The company estimates saving 5,000 working hours monthly.
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Fortune partnered with Accenture to develop Fortune Analytics, an AI-powered tool designed to analyze over 20 years of Fortune 500 and Global 500 financial data and related articles. This tool allows users to generate visualizations and receive ChatGPT-style responses, making data-driven insights more accessible. The platform is set to launch in beta on June 4, 2024, and aims to enhance enterprise decision-making by providing easy access to financial data and journalism archives.
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Paradigm uses OpenAI’s GPT-4 API to evaluate clinical trial data sets, significantly improving the speed, accuracy, and cost of patient screening. By replacing traditional models with GPT-4, Paradigm achieved a 90% reduction in clinician time spent on model validation and a 10% increase in accuracy. This allows faster, more equitable access to clinical trials, especially for underserved patients with unstructured medical data.
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Hugging Face is collaborating with Google across open science, open source, cloud, and hardware to enable companies to build their own AI with the latest open models from Hugging Face and Google Cloud hardware and software.
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Contextual is working with Google Cloud to offer enterprises fully customizable, trustworthy, privacy-aware AI grounded in internal knowledge bases.
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Superhuman uses OpenAI's API to build AI-driven email features like Write with AI, Rewrite in Your Voice, and Instant Reply. These features help users manage email more efficiently, doubling their email processing speed and saving hours per week. The AI tools improve inbox management by auto-summarizing emails, drafting replies, and allowing speech-to-text composition, resulting in higher engagement and faster workflows.
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ClearPoint integrated Meta's Llama 3 with Google's code scanner lint to perform an automated refactor of over 500 code files in a large Kotlin codebase. With less than 500 lines of automation code, they produced a migration that runs with a single build command without human intervention, saving an estimated 11 engineering weeks and improving efficiency without risking IP or vendor lock-in.
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Ironclad uses OpenAI’s tech to power their AI assistant, a contract lifecycle management tool that identifies and redlines contract irregularities. The integration allows legal teams to reduce contract redlining time from 40 minutes to 2 minutes, improving efficiency without replacing human oversight.
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Tune AI is a fine-tuning and deployment platform assisting large enterprises. For an information services enterprise, Tune AI selected Meta's Llama 3 to index a massive 7B+ page digital library, reducing costs from $18 to $0.60 per document and processing time from 1 hour to 7 minutes, achieving a 99% accuracy rate, significantly enhancing efficiency and cost-effectiveness.
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Attache, a company connecting corporate professionals with monthly furnished rentals, uses Gemini for Google Workspace to automate and enhance internal workflows. Employees leverage generative AI features like "Help me write" in Gmail and "Help me organize" in Sheets to draft emails, create meeting notes, design onboarding processes, and streamline customer service tasks. This automation improves productivity, reduces time spent on mundane tasks, and enhances employee satisfaction by allowing focus on more meaningful work.
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Onepoint, a global consulting and technology firm, implemented Microsoft Azure OpenAI Service to develop a secure conversational agent named Neo utilizing GPT technology to assist employees in tasks like generating interview reports and analyzing contracts. They also deployed GitHub Copilot to improve code quality and productivity among developers.
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Match Group uses ChatGPT Enterprise to improve employee creativity, productivity, and collaboration. Employees use the AI to prototype new products, enhance cross-functional collaboration, run focus groups, boost engineering efficiency, and facilitate knowledge sharing. AI is also used to overcome language barriers between international teams, fostering deeper global collaboration.
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Salesforce integrates OpenAI's LLMs into its Einstein 1 Platform, enhancing applications like Sales Cloud, Service Cloud, and Commerce Cloud with generative AI capabilities. This allows employees to automate tasks such as account summaries, chat replies, and case summaries, while maintaining high security standards with the Einstein Trust Layer for data privacy.
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Typeform uses GPT-3.5 and GPT-4 to create Formless, a dynamic AI-powered platform that replaces traditional forms with conversational data collection. The AI adapts to responses, allows for two-way conversations, supports multiple languages, and integrates data from various sources for analysis and actionable insights.
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GitLab integrates Claude for Work across departments to boost productivity, improve collaboration, and automate processes. The AI assists with RFP responses, content creation, data analysis, and internal tool development, resulting in 25-50% productivity gains. Claude's large context window and secure features enhance workflows while maintaining data privacy.
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CMA CGM, a global logistics company operating in over 160 countries, uses Mistral's AI models to power MAIA, their internal personal assistant. MAIA can chat about documents, perform translation and summarization, and integrate expert chatbots using RAG. High accuracy scores led CMA CGM to choose Mistral as their generative model of choice. MAIA has been deployed to thousands of employees, with plans to expand to all staff.
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Wix uses OpenAI's GPT to power its AI Text Creator, allowing users to generate high-quality website content quickly and efficiently. This tool drastically reduces content creation time from hours to minutes, improving user engagement and conversion rates to premium subscriptions.
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JetBrains integrates OpenAI's API into its AI Assistant product, enhancing developer productivity by providing intelligent code suggestions, writing tests, generating documentation, and refactoring code. This AI Assistant has become JetBrains' fastest-growing product, with 77% of developers reporting increased productivity and 55% finding more time for engaging tasks.
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