AI use cases in {region}
Hugging Face is collaborating with Google across open science, open source, cloud, and hardware to enable companies to build their own AI with the latest open models from Hugging Face and Google Cloud hardware and software.
Superhuman uses OpenAI's API to build AI-driven email features like Write with AI, Rewrite in Your Voice, and Instant Reply. These features help users manage email more efficiently, doubling their email processing speed and saving hours per week. The AI tools improve inbox management by auto-summarizing emails, drafting replies, and allowing speech-to-text composition, resulting in higher engagement and faster workflows.
Ironclad uses OpenAI’s tech to power their AI assistant, a contract lifecycle management tool that identifies and redlines contract irregularities. The integration allows legal teams to reduce contract redlining time from 40 minutes to 2 minutes, improving efficiency without replacing human oversight.
ClearPoint integrated Meta's Llama 3 with Google's code scanner lint to perform an automated refactor of over 500 code files in a large Kotlin codebase. With less than 500 lines of automation code, they produced a migration that runs with a single build command without human intervention, saving an estimated 11 engineering weeks and improving efficiency without risking IP or vendor lock-in.
Tune AI is a fine-tuning and deployment platform assisting large enterprises. For an information services enterprise, Tune AI selected Meta's Llama 3 to index a massive 7B+ page digital library, reducing costs from $18 to $0.60 per document and processing time from 1 hour to 7 minutes, achieving a 99% accuracy rate, significantly enhancing efficiency and cost-effectiveness.
Attache, a company connecting corporate professionals with monthly furnished rentals, uses Gemini for Google Workspace to automate and enhance internal workflows. Employees leverage generative AI features like "Help me write" in Gmail and "Help me organize" in Sheets to draft emails, create meeting notes, design onboarding processes, and streamline customer service tasks. This automation improves productivity, reduces time spent on mundane tasks, and enhances employee satisfaction by allowing focus on more meaningful work.
Match Group uses ChatGPT Enterprise to improve employee creativity, productivity, and collaboration. Employees use the AI to prototype new products, enhance cross-functional collaboration, run focus groups, boost engineering efficiency, and facilitate knowledge sharing. AI is also used to overcome language barriers between international teams, fostering deeper global collaboration.
Salesforce integrates OpenAI's LLMs into its Einstein 1 Platform, enhancing applications like Sales Cloud, Service Cloud, and Commerce Cloud with generative AI capabilities. This allows employees to automate tasks such as account summaries, chat replies, and case summaries, while maintaining high security standards with the Einstein Trust Layer for data privacy.
Typeform uses GPT-3.5 and GPT-4 to create Formless, a dynamic AI-powered platform that replaces traditional forms with conversational data collection. The AI adapts to responses, allows for two-way conversations, supports multiple languages, and integrates data from various sources for analysis and actionable insights.
GitLab integrates Claude for Work across departments to boost productivity, improve collaboration, and automate processes. The AI assists with RFP responses, content creation, data analysis, and internal tool development, resulting in 25-50% productivity gains. Claude's large context window and secure features enhance workflows while maintaining data privacy.
Wix uses OpenAI's GPT to power its AI Text Creator, allowing users to generate high-quality website content quickly and efficiently. This tool drastically reduces content creation time from hours to minutes, improving user engagement and conversion rates to premium subscriptions.
CMA CGM, a global logistics company operating in over 160 countries, uses Mistral's AI models to power MAIA, their internal personal assistant. MAIA can chat about documents, perform translation and summarization, and integrate expert chatbots using RAG. High accuracy scores led CMA CGM to choose Mistral as their generative model of choice. MAIA has been deployed to thousands of employees, with plans to expand to all staff.
JetBrains integrates OpenAI's API into its AI Assistant product, enhancing developer productivity by providing intelligent code suggestions, writing tests, generating documentation, and refactoring code. This AI Assistant has become JetBrains' fastest-growing product, with 77% of developers reporting increased productivity and 55% finding more time for engaging tasks.
Retool uses GPT-4 to help businesses quickly build AI-powered applications for various business processes, such as inventory management, customer support, and custom product experiences. The platform provides pre-built AI actions like generating text and chatbots, making it easier for companies to integrate AI with secure data access and promote efficiency.
PayPal uses Copilot Studio to build an employee-facing copilot that can reason over multiple knowledge sources, providing consistent and relevant answers. This implementation has reduced the workload and costs of the support team while increasing employee engagement and loyalty.
Holland America Line, in partnership with Acuvate, uses Microsoft Copilot Studio's generative AI to power an online concierge. This AI-driven solution assists customers throughout the booking journey, handling inquiries about room options, packages, and entry requirements. Acuvate's involvement ensures seamless integration and optimization, improving customer engagement and satisfaction while driving revenue growth.
HP uses Microsoft Copilot Studio to provide personalized product recommendations on its website. Small business customers can use natural language to find the best products for their needs, reducing the number of clicks compared to traditional methods. This enhances the user experience and builds trust by offering real-time responses using Generative AI.
GitLab uses Claude to power AI-driven features across their DevSecOps platform. These include generative code generation, chat, and summarization tools. By integrating Claude, GitLab accelerates development while maintaining security and stability, ensuring privacy-first AI solutions across the software lifecycle.
WebFX, a global digital marketing company, adopts Duet AI for Google Workspace to enhance collaboration, innovation, and idea generation. Employees use AI-powered features like "Help me write" and "Shorten" in Docs and Gmail to draft emails and documents faster, brainstorm ideas, and streamline project planning. This integration accelerates productivity, supports creative and strategic pursuits, and allows teams to focus on higher-impact tasks, enabling better client outcomes.
WHOOP integrates GPT-4 into its wearable device companion app to offer personalized, 24/7 fitness and health coaching. WHOOP Coach analyzes users' unique health data and provides conversational, actionable recommendations based on their goals, such as improving sleep or training for a marathon, revolutionizing how users engage with their health data.
SAP is evaluating Anthropic's Claude 2.1 with a 200K token context window for tasks like document processing, sophisticated dialogue, creative content generation, and complex reasoning. These efforts aim to simplify day-to-day work for employees and enhance both internal operations and customer solutions.
Asana uses Claude 2.1's 200K token context window to power Asana Intelligence, enabling faster status updates and better insights for their customers, driving clarity and impact at scale. This helps organizations process large volumes of data with precision and transparency.
MongoDB extends Mistral's performance and efficiency from the model layer to the data layer by securely unifying application data, metadata, and vector embeddings in a single platform. Developers can create rich, real-time AI applications across various use cases, from conversational AI to complex reasoning, gaining a competitive edge by building with Mistral AI and MongoDB.
Mirakl, the world leader in SaaS marketplace management, integrated Mistral's models into their "Catalog Transformer" to automate product onboarding for sellers. Handling around 10 million new products monthly, this improved operational efficiency and maximized catalog performance, ensuring an optimal user experience.
ML Commons has integrated Meta's Llama 2 70B parameter model into version 4.0 of its MLPerf Inference benchmark. The published results demonstrate the performance potential of various platforms for running one of the most demanding and capable large language models, highlighting the efficiency and scalability of Meta’s Llama 2 in high-performance computing environments.
KPMG leveraged Meta's Llama to help the wholesale credit team at a major U.S. bank explore secure, open-source LLMs, enabling the client to review and interrogate complex loan applications more quickly and efficiently. This tailored GenAI solution improves the speed and accuracy of document review and processing, enhancing automation to the next level.
Persado's Motivation AI platform utilizes Meta's Llama models, fine-tuned with proprietary data, to generate emotion-informed marketing messages that are 96% more effective in driving action. The models produce effective and on-brand multilingual marketing communications, enhancing marketing effectiveness and customer engagement.
Superinsight, a data analytics company, integrated Mistral AI on AWS Bedrock to enhance its data analytics capabilities. This provides clients with powerful tools to unlock the full potential of their data, delivering cutting-edge AI capabilities.
Upstage fine-tuned Meta's Llama 2 to create Solar 70B, a large language model that secured the top position on the Open LLM Leaderboard upon its debut, showcasing the potential of open innovation in AI.
Netsafe, a nonprofit organization, uses Meta Llama models to develop a robust redaction tool for harmful digital communications. The tool employs a tuned LLM and the AI4Privacy dataset to automatically redact sensitive information, facilitating faster and more effective harm resolution. Netsafe's data pipeline, built on Dagster, Postgres, and BigQuery, sources, redacts, and aggregates data from various channels, reducing victim impact and augmenting the skills of Digital Harm Resolution Officers.
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