X
case studies
Filters
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Showing
X
out of
X
bots

Slack

Software & IT
Use case
Building custom AI apps in Slack
Context

Slack is using Anthropic's Claude to empower enterprise developers to create custom AI applications within their workspaces.

Models/tools
...
1

Oxford University Hospitals NHS Foundation Trust

Healthcare
Use case
Reducing administrative workload
Context

Oxford University Hospitals NHS Foundation Trust (OUH) implemented Microsoft 365 Copilot to enhance staff productivity and well-being by automating back-office and administrative tasks. Staff use Copilot to create meeting minutes, summarise emails, compile information into reports, and generate standard documents, saving significant time and allowing more focus on frontline services.

Models/tools
...
1

Buckinghamshire Council

Government
Use case
Boost staff productivity
Context

Buckinghamshire Council deployed Microsoft 365 Copilot to select user groups across its operations, including digital, business services, and customer service. Staff use Copilot for tasks like transcribing meetings, drafting reports, and creating presentations. This has led to productivity improvements, quality enhancements, and time savings enabling teams to do more with less.

Models/tools
...
1

RadarFit

Healthcare
Use case
Incentivize healthy choices
Context

RadarFit integrated AI into its wellness app to automatically analyze uploaded photos of meals and physical activities, leveraging advanced image recognition and natural language processing to generate personalized health recommendations and assign gamification points. They implemented Azure OpenAI Service with OpenAI GPT-4 alongside Azure AI Vision for automated meal and exercise review and used Copilot Studio to deliver conversational guidance, streamlining corporate wellness management and reducing manual oversight.

Models/tools
...
4

University of California, Berkeley

Education
Use case
Personalized coding support
Context

UC Berkeley developed 61A-Bot, an AI chatbot using GPT-4 via Azure OpenAI Service, to assist students in their Intro to Computer Science class. The bot provides personalized hints and feedback to help students solve complex coding challenges independently, integrated within their coding environment.

Models/tools
...
1

Arivihan

Education
Use case
Personalizing online education
Context

Arivihan, an online learning platform in India, uses Meta’s Llama to generate personalized answers, as well as lectures, for students.

Models/tools
...
1

ZF Group

Automotive
Use case
Secure citizen development
Context

ZF Group enabled secure citizen development by deploying Microsoft Power Platform across its global workforce with an enterprise-wide governance model to ensure security and quality. They segmented developers into Citizen Developers, Citizen Pros, and a Central Team and integrated an automated Spot Assessment via Power Apps along with a custom ticketing system to digitize processes such as shop floor management. They are also exploring the use of Copilot in Power Apps for natural language app creation to further accelerate development.

Models/tools
...
1

Accelleron

Manufacturing & Construction
Use case
Rapid IT ticketing rollout
Context

Developed Ticket-Fox on Microsoft Power Platform to streamline IT service management across multiple countries and process areas with a user-friendly ticketing interface

Models/tools
...
1

Thomson Reuters

Media & Entertainment
Use case
Accelerating document processing
Context

Thomson Reuters uses Gemini Pro’s 2M token context window to 10x their speed for processing documents in context.

Models/tools
...
1

The U.S. Air Force

Government
Use case
Searching and browsing PDFs
Context

The U.S. Air Force built a portal for searching and browsing published PDFs.

Models/tools
...
1

Dun & Bradstreet

Data & analytics
Use case
Simplifying complex company searches
Context

Dun & Bradstreet created an AI search with Google’s Gemini to help customers with complex queries like "Find me all the companies in this area with a high ESG rating." They’ve also built an AI-powered email-generation tool that helps sellers create tailored, personalized communications to prospects and customers for its research services.

Models/tools
...
1

Mark Cuban’s Cost Plus Drugs

Healthcare
Use case
Streamlining compliance documentation
Context

CostPlus Drugs (by Mark Cuban) estimates employees save 5 hours per week just with Gemini’s AI capabilities for Gmail. They also use it for AI-generated transcriptions and auto-formatting of lab results and FDA compliance documents.

Models/tools
...
1

Fluna

Software & IT
Use case
Automating legal agreement drafting
Context

Fluna, a Pan-African digital services company, has automated the analysis and drafting of legal agreements using Vertex AI, Document AI, and Gemini 1.5 Pro.

Models/tools
...
3

Randstad

Human Resources
Use case
Content localisation & translation
Context

Randstad, a global recruitment company, uses Gemini for Workspace across its organization. Examples mentioned are writing job ads in different languages with AI in Google Docs and translating speech when interacting with candidates in Google Meet. More in this video.

Models/tools
...
1

Hiscox

Insurance
Use case
Accelerating insurance underwriting
Context

Hiscox used BigQuery and Vertex AI to create the first AI-enhanced lead underwriting model for insurers, automating and accelerating the quoting for complex risks.

Models/tools
...
2

Camanchaca

Agriculture
Use case
Enhancing customer interactions
Context

Camanchaca, a Chilean seafood company, developed Elon, a virtual assistant that aims to provide more efficient customer service through digital channels, enhancing Camanchaca's customer interactions.

Models/tools
No items found.
...

Quantum Metric

Software & IT
Use case
Simplifying digital analytics
Context

Quantum Metric has introduced Felix AI, powered by Gemini Pro, to simplify digital analytics and decision making. Felix AI automatically summarizes a user’s web or mobile session and consolidates the moments that matter most into short, readable summaries for customer service workers.

Models/tools
...
1

Best Buy

Retail & e-commerce
Use case
Summarizing customer support calls
Context

Best Buy uses AI to summarize customer support calls, allowing their staff to focus on helping the customer rather than note-taking, and both customers and agents are citing improved satisfaction.

Models/tools
No items found.
...

Warner Bros. Discovery

Media & Entertainment
Use case
Captioning videos efficiently
Context

Warner Bros built an AI tool to caption videos with Vertex AI.

Models/tools
...
1

Augment code

Artificial Intelligence
Use case
Organizing personal information
Context

Augment is building an AI personal assistant that offers enhanced note-taking and collects information across your apps, including calendar, email, texts, and social media, so users can more quickly and easily find personal information and keep their lives organized.

Models/tools
No items found.
...

Opportunity@Work

Non-profit
Use case
Identifying non-traditional talent
Context

Opportunity@Work is applying gen AI to scale a suite of software tools and APIs that help employers identify “STAR” job candidates — “skilled through alternative routes” such as community college, military service, and on-the-job experience — helping fill roles in a tight market and expand opportunities.

Models/tools
No items found.
...

Fireflies.ai

Artificial Intelligence
Use case
Transcribing and analyzing meetings
Context

Fireflies.ai can transcribe, summarize, and analyze meetings, recordings, and other voice conversations to save time and improve collaboration and information sharing across teams.

Models/tools
No items found.
...

Sprinklr

Marketing & Sales
Use case
Enhancing customer experience management
Context

Sprinklr built Sprinklr AI+ into its unified customer experience management platform, giving brands gen-AI capabilities for customer service, insights, social media management, and marketing that has enterprise-grade governance, security, and data privacy built-in.

Models/tools
No items found.
...

England’s Football Association

Sports
Use case
Identifying football talent
Context

England’s Football Association is training Vertex AI on the FA's historical and current scouting reports so they can be transformed into concise summaries, helping national teams discover future talent.

Models/tools
...
1

Certify OS

Healthcare
Use case
Automating medical credentialing
Context

Certify OS is automating credentialing, licensing, and monitoring of medical providers for healthcare networks, relieving the burden of time-consuming and often siloed information.

Models/tools
No items found.
...

Hemominas

Healthcare
Use case
Increasing blood donations
Context

Hemominas, Brazil's largest blood bank, developed a chatbot for donor search and scheduling.

Models/tools
No items found.
...

Bayes Impact

Non-profit
Use case
Streamlining case management
Context

Bayes Impact builds AI products to support nonprofits, and its flagship product, CaseAI, is a digital case manager that integrates with an NGO’s current system to add smart features to draft action plans tailored to a beneficiary’s unique history.

Models/tools
No items found.
...

Bell Canada

Telecommunications
Use case
Optimizing contact center operations
Context

Bell Canada has built customizable contact center solutions for its business customers that offer AI-powered agents to address callers, and Agent Assist, which listens when a human agent is on, offering suggestions and sentiment analysis.

Models/tools
No items found.
...

2bots

Artificial Intelligence
Use case
Transforming customer interactions
Context

2bots offers technology solutions, such as chatbots and virtual agents, built with Google Cloud’s AI solutions; these intelligent chatbots and content generation tools are transforming the way companies interact with their customers.

Models/tools
No items found.
...

Genial Care

Healthcare
Use case
Faster clinical documentation
Context

Genial Care automated clinical session documentation by enabling therapists to record audio notes at the end of each intervention. Vertex AI processes these audio recordings to transcribe and generate detailed summaries using Gemini 1.5 Flash and PaLM Chat Bison, which are then integrated into their clinical dashboard and data pipeline. This solution streamlined the clinical record-keeping process, significantly reducing manual work while ensuring high-quality, compliant patient records.

Models/tools
...
3

What's brewing in AI

This website is part of What's brewing in AI — my newsletter where I break down the most important AI news & trends, and highlight new company case studies.

Join 13,000+ professionals and see how leading companies leverage tools & models from OpenAI, Anthropic, Google, and more to drive innovation and impact.
New featured case studies weekly
26 industries
Thoughts & ideas