Explore how companies use AI {agent type}






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Slack is using Anthropic's Claude to empower enterprise developers to create custom AI applications within their workspaces.
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Oxford University Hospitals NHS Foundation Trust (OUH) implemented Microsoft 365 Copilot to enhance staff productivity and well-being by automating back-office and administrative tasks. Staff use Copilot to create meeting minutes, summarise emails, compile information into reports, and generate standard documents, saving significant time and allowing more focus on frontline services.
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Buckinghamshire Council deployed Microsoft 365 Copilot to select user groups across its operations, including digital, business services, and customer service. Staff use Copilot for tasks like transcribing meetings, drafting reports, and creating presentations. This has led to productivity improvements, quality enhancements, and time savings enabling teams to do more with less.
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RadarFit integrated AI into its wellness app to automatically analyze uploaded photos of meals and physical activities, leveraging advanced image recognition and natural language processing to generate personalized health recommendations and assign gamification points. They implemented Azure OpenAI Service with OpenAI GPT-4 alongside Azure AI Vision for automated meal and exercise review and used Copilot Studio to deliver conversational guidance, streamlining corporate wellness management and reducing manual oversight.
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UC Berkeley developed 61A-Bot, an AI chatbot using GPT-4 via Azure OpenAI Service, to assist students in their Intro to Computer Science class. The bot provides personalized hints and feedback to help students solve complex coding challenges independently, integrated within their coding environment.
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Arivihan, an online learning platform in India, uses Meta’s Llama to generate personalized answers, as well as lectures, for students.
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ZF Group enabled secure citizen development by deploying Microsoft Power Platform across its global workforce with an enterprise-wide governance model to ensure security and quality. They segmented developers into Citizen Developers, Citizen Pros, and a Central Team and integrated an automated Spot Assessment via Power Apps along with a custom ticketing system to digitize processes such as shop floor management. They are also exploring the use of Copilot in Power Apps for natural language app creation to further accelerate development.
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Developed Ticket-Fox on Microsoft Power Platform to streamline IT service management across multiple countries and process areas with a user-friendly ticketing interface
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Thomson Reuters uses Gemini Pro’s 2M token context window to 10x their speed for processing documents in context.
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The U.S. Air Force built a portal for searching and browsing published PDFs.
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Dun & Bradstreet created an AI search with Google’s Gemini to help customers with complex queries like "Find me all the companies in this area with a high ESG rating." They’ve also built an AI-powered email-generation tool that helps sellers create tailored, personalized communications to prospects and customers for its research services.
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CostPlus Drugs (by Mark Cuban) estimates employees save 5 hours per week just with Gemini’s AI capabilities for Gmail. They also use it for AI-generated transcriptions and auto-formatting of lab results and FDA compliance documents.
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Fluna, a Pan-African digital services company, has automated the analysis and drafting of legal agreements using Vertex AI, Document AI, and Gemini 1.5 Pro.
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Randstad, a global recruitment company, uses Gemini for Workspace across its organization. Examples mentioned are writing job ads in different languages with AI in Google Docs and translating speech when interacting with candidates in Google Meet. More in this video.
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Camanchaca, a Chilean seafood company, developed Elon, a virtual assistant that aims to provide more efficient customer service through digital channels, enhancing Camanchaca's customer interactions.
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Quantum Metric has introduced Felix AI, powered by Gemini Pro, to simplify digital analytics and decision making. Felix AI automatically summarizes a user’s web or mobile session and consolidates the moments that matter most into short, readable summaries for customer service workers.
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Best Buy uses AI to summarize customer support calls, allowing their staff to focus on helping the customer rather than note-taking, and both customers and agents are citing improved satisfaction.
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Warner Bros built an AI tool to caption videos with Vertex AI.
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Augment is building an AI personal assistant that offers enhanced note-taking and collects information across your apps, including calendar, email, texts, and social media, so users can more quickly and easily find personal information and keep their lives organized.
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Opportunity@Work is applying gen AI to scale a suite of software tools and APIs that help employers identify “STAR” job candidates — “skilled through alternative routes” such as community college, military service, and on-the-job experience — helping fill roles in a tight market and expand opportunities.
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Fireflies.ai can transcribe, summarize, and analyze meetings, recordings, and other voice conversations to save time and improve collaboration and information sharing across teams.
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Sprinklr built Sprinklr AI+ into its unified customer experience management platform, giving brands gen-AI capabilities for customer service, insights, social media management, and marketing that has enterprise-grade governance, security, and data privacy built-in.
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England’s Football Association is training Vertex AI on the FA's historical and current scouting reports so they can be transformed into concise summaries, helping national teams discover future talent.
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Certify OS is automating credentialing, licensing, and monitoring of medical providers for healthcare networks, relieving the burden of time-consuming and often siloed information.
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Hemominas, Brazil's largest blood bank, developed a chatbot for donor search and scheduling.
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Bayes Impact builds AI products to support nonprofits, and its flagship product, CaseAI, is a digital case manager that integrates with an NGO’s current system to add smart features to draft action plans tailored to a beneficiary’s unique history.
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Bell Canada has built customizable contact center solutions for its business customers that offer AI-powered agents to address callers, and Agent Assist, which listens when a human agent is on, offering suggestions and sentiment analysis.
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2bots offers technology solutions, such as chatbots and virtual agents, built with Google Cloud’s AI solutions; these intelligent chatbots and content generation tools are transforming the way companies interact with their customers.
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Genial Care automated clinical session documentation by enabling therapists to record audio notes at the end of each intervention. Vertex AI processes these audio recordings to transcribe and generate detailed summaries using Gemini 1.5 Flash and PaLM Chat Bison, which are then integrated into their clinical dashboard and data pipeline. This solution streamlined the clinical record-keeping process, significantly reducing manual work while ensuring high-quality, compliant patient records.
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