Torfaen County Borough Council, a unitary authority in Wales, uses Microsoft Copilot for Microsoft 365 to streamline back-office processes. They implemented Copilot to assist with minute-taking in social care meetings, allowing staff to generate structured meeting minutes more efficiently by summarizing Teams transcripts into pre-defined templates.

McKnight Foundation, a Minnesota-based non-profit advancing justice, equity, and the arts, adopted Microsoft 365 Copilot across its staff to improve productivity and focus on strategic priorities. Using Copilot, staff can automate manual tasks such as drafting content, translating interviews, summarizing content across Teams, SharePoint, and Outlook, and improving accessibility in presentations. This allows them to spend more time developing deeper partnerships with grantees and advancing their mission.

BlackRock, a global investment management company, deployed Microsoft's Copilot for Microsoft 365 to over 24,000 employees worldwide. Starting with a group of 500 in their Digital Workplace team, they expanded to a "flight crew" of 3,000 early adopters who evangelized the tool across the company. Employees use Copilot to automate tasks like summarizing emails, creating meal plans, and analyzing spreadsheets, enhancing productivity and collaboration.

Devoteam, an AI-driven tech consulting company, is rolling out 4,000 Gemini for Google Workspace licenses across all its business units. By empowering employees with Gemini's generative AI features, Devoteam enhances internal productivity and collaboration, enabling staff to work smarter, faster, and more creatively. This strategic investment not only boosts efficiency but also solidifies their position as an AI trailblazer, allowing them to better guide clients on AI adoption.

Lowe's fine-tunes OpenAI's GPT-3.5 to improve the accuracy of product descriptions and tagging on Lowes.com.

Xavier College implemented Microsoft Dynamics 365 and AI tools like Azure OpenAI and Cognitive Services to consolidate data, streamline processes, and enhance productivity. They migrated all student and staff data onto Microsoft Azure, built user portals with Dynamics 365, and used AI to automate digitizing paper records.

Teladoc Health uses Microsoft 365 Copilot to transform its telehealth operations by automating routine tasks and boosting efficiency. Copilot acts as a personal assistant, handling note-taking during meetings, finding project information, and proofreading emails. Integrated with Microsoft Power Automate and Power BI, Copilot categorizes and routes client issues, handles tasks, initiates workflows, and synthesizes reports, leading to substantial time savings, faster client service response times, and streamlined onboarding processes.

Bader Sultan and Brothers Company, a Kuwaiti supplier of healthcare and hospital equipment, implemented Microsoft Copilot for Microsoft 365 to enhance employee productivity. Employees use Copilot to craft and review emails, create comparison documents for clients, and respond to customer requests more quickly, allowing them to focus on more important tasks.

Lotte Hotels & Resorts used Microsoft's Power Platform, including Power Automate, Power Apps, Power Pages, and Azure OpenAI Service, to automate repetitive tasks and empower employees as citizen developers. By providing an eight-week training program, employees learned to create their own RPA solutions, automating tasks such as manual data entry in reservation systems and database refinement, leading to increased efficiency and productivity.

DEWA uses Azure AI Services, Azure OpenAI Service, and Copilot for Microsoft 365 to enhance internal operations. The AI-powered Business Requirement Document Generator reduces document creation time, while Copilot helps employees increase productivity.

Uniper, a German energy company, uses Microsoft's Copilot for Microsoft 365 and Copilot for Security to enhance employee productivity. Copilot assists in transcribing and summarizing meetings in Teams, extracting action points from Outlook emails, suggesting structures for PowerPoint presentations, and preparing targeted information. Auditors use Copilot to create audit plans and checklists. Copilot for Security helps identify risks faster and manage threats more effectively.

BaptistCare, an Australian nonprofit supporting aging and vulnerable Australians, adopted Microsoft 365 Copilot to maximize efficiencies and empower staff. By integrating Copilot into their workflow, employees delegate manual tasks to the AI assistant, such as composing emails, summarizing information, and developing solutions in Power Apps.

RTI International, an independent research institute, adopted Microsoft 365 Copilot to empower staff to gain productivity. Staff use Copilot to search across Teams, Outlook, and meetings, quickly catching up on missed information, adjusting tone in emails and documents, and summarizing complex reports. This allows staff to focus more on their expertise, delivering better science-backed solutions for clients.

Access Holdings Plc, a leading multinational financial services group in Nigeria, adopted Microsoft Copilot for Microsoft 365 to enhance operations across the organization. Developers use Copilot to accelerate coding tasks, reducing development time from eight hours to two. Staff use Copilot in Teams to get meeting summaries and focus on discussions. The data science team uses Copilot to analyze data faster, and executives prepare reports and presentations more efficiently with Copilot.

ANZ, a leading bank in Australia and New Zealand, is partnering with Microsoft to launch an AI Immersion Centre at its Melbourne headquarters. The Centre will help 3,000 leaders understand and adopt generative AI through hands-on learning experiences over the next 12 months. ANZ has invested in Microsoft's generative AI technologies, including purchasing 3,000 Copilot for Microsoft 365 licenses, deploying GitHub Copilot to 3,000 developers, and utilizing Copilot in Microsoft Edge. They have also developed a private chatbot, Z-GPT, to assist employees in generating and integrating internal information.

Upwork gives ChatGPT Enterprise access to all employees, with team members using it to build custom GPTs to streamline repetitive work, coding & QA, generating sales scripts, optimizing content for SEO, and more. They’re also integrating OpenAI’s GPT models into their customer-facing apps with UMA – Upwork’s Mindful AI.

Softchoice, a leading IT solutions provider, is using Microsoft Copilot for Microsoft 365 to enhance employee productivity across departments like marketing, sales, and finance. By integrating Copilot into daily workflows, employees leverage generative AI to reduce time spent on content creation by up to 70%, streamline operations, and focus on more meaningful work.

EPAM Systems, a global software engineering and consulting firm, integrated Microsoft Copilot for Microsoft 365 to enhance productivity and collaboration among its 50,000+ employees across 55 countries. Copilot assists in generating content, summarizing meetings, and managing emails, enabling teams to focus on core tasks. EPAM supported adoption through training workshops, a dedicated SharePoint site, and a Microsoft Teams channel, while ensuring data security with Microsoft Purview.

Barnsley Council, a local government authority in the UK, implemented Microsoft Copilot for Microsoft 365 to reduce administrative workload across departments including finance, HR, legal, business support, and children's services. By leveraging Copilot's AI capabilities, staff can automate mundane tasks, allowing them to focus on more impactful work and improve productivity.

Sourcegraph uses Claude to streamline the processing of community feedback. Claude generates structured reports, condenses data, and simplifies competitor sentiment analysis, helping the product team quickly act on insights and improve responsiveness.

PKSHA Technology uses Microsoft 365 Copilot to enhance team efficiency by speeding up meeting preparations, data analytics, and ideation. This helps them release products faster, create better sales presentations, and improve customer management.

Nagel-Group uses Azure OpenAI Service to create NagelGPT, an AI chatbot integrated into Microsoft Teams, allowing employees to ask questions about topics like works agreements and sales contracts and receive automated responses with references to relevant documents, improving efficiency and transparency.

Armanino, a major accounting firm, uses Claude on Amazon Bedrock to revolutionize its accounting services by reducing manual tasks and improving client communication. The firm’s AI-powered tools, such as the document request system, have led to a 65% reduction in writing tasks, a 60% decrease in follow-up clarifications, and significant time savings across audit, tax, and consulting practices.

Asahi Europe & International (AEI), a global brewer, adopted Microsoft Copilot to enhance productivity and foster innovation across its teams. They distributed 300 Copilot licenses across various departments, forming "flight crews" to drive adoption. Employees use Copilot to automate tasks like summarizing documents, drafting content, and translating communications into 14 languages, allowing them to focus on strategic initiatives and creative thinking.

Milpark Education, a South African higher education provider, implemented Microsoft Dynamics 365 Customer Service and Microsoft's Digital Contact Center, utilizing AI capabilities like Microsoft Copilot to transform its student support services. They integrated communication channels and provided agents with AI-powered tools for better visibility into student queries.

Trace3 adopted Microsoft Copilot across their organization, empowering employees to streamline tasks such as summarizing client engagements, highlighting meetings and email chains, drafting documents, and simplifying recruiting processes. By integrating Copilot into their workflow, they enhance productivity and can focus more on delivering innovative solutions to clients.

Sandvik Coromant, a Swedish cutting-edge tooling solutions provider, implemented Microsoft Copilot for Sales to automate sales data entry, email summarization, and meeting recaps. By integrating Copilot into their sales processes, they reduced tedious tasks, allowing sales teams to focus more on customer interactions and develop business daily.

PA Consulting, a global consulting firm, uses Microsoft's Copilot for Microsoft 365 and Copilot for Sales to enhance employee productivity and sales processes. By leveraging AI-assisted note taking, meeting summarization, and agenda drafting, employees save an average of three hours per week. The integration with Dynamics 365 Sales helps sales teams quickly consolidate information, leading to more productive client interactions.

E.ON, a leading energy provider in Germany, is utilizing Microsoft Copilot for Microsoft 365 to assist employees in efficiently managing and processing vast amounts of data. Copilot helps automate routine tasks, generate presentations, transcribe and minute Microsoft Teams meetings, and quickly locate files and information across Microsoft 365 applications. This enables employees to focus on value-adding tasks, increasing productivity and efficiency.

Virgin Atlantic, a UK-based airline, is an early adopter of Microsoft's Copilot for Microsoft 365 and GitHub Copilot to enhance productivity and enable new ways of working. They have rolled out the tools to the first 300 licenses and plan to expand across the wider business. The team is using Copilot to generate emails, assist in coding, and support their day-to-day roles, leading to time savings and fostering innovation in problem-solving.