AI case studies using {model/tool}

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Lotte Hotels & Resorts

Travel and Hospitality

Employee Agents

Quick win

Use case

Automated repetitive tasks

Context

Lotte Hotels & Resorts used Microsoft's Power Platform, including Power Automate, Power Apps, Power Pages, and Azure OpenAI Service, to automate repetitive tasks and empower employees as citizen developers. By providing an eight-week training program, employees learned to create their own RPA solutions, automating tasks such as manual data entry in reservation systems and database refinement, leading to increased efficiency and productivity.

Models/tools

...

See use case & results

Source:

customers.microsoft.com

Aug 22, 2024

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