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HDFC ERGO

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June 17, 2024

)

Unified insurance ecosystem

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HDFC ERGO

Finance

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Unified insurance ecosystem

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HDFC ERGO built two pioneering superapps – "Here." for consumers and "1Up" for insurance advisors – that centralize insurance services using AI. They implemented BigQuery as an autoscaling data lake to consolidate 20 years of legacy data and integrated 300+ API services through Apigee to enable seamless partner communication. Additionally, they deployed Vertex AI and Cloud Natural Language API to deliver context-sensitive nudges and conversational assistants, transforming customer engagement, policy management, and claims analytics across the insurance value chain.

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Source:

cloud.google.com

Jun 17, 2024

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