Use case
Personalizing cancer care
Context

Color Health uses GPT-4o to create a copilot application that integrates patient data with clinical knowledge to generate personalized cancer screening and treatment plans. It helps identify missing diagnostics and streamline documentation, reducing time to treatment by allowing clinicians to identify gaps in patient workups 4x faster.

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Use case
Streamlining software development
Context

Paf implemented ChatGPT Enterprise across its entire company, with engineers creating 85 custom GPTs to automate and streamline development tasks such as backend infrastructure, frontend components, and API generation. These specialized GPTs enable developers to generate standardized code more efficiently, improving productivity. ChatGPT is also integrated into the grit:lab coding academy, accelerating the training of future software developers.

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1
Use case
Improving critical care infrastructure
Context

10BedICU uses OpenAI’s API to enhance India’s critical care infrastructure. It developed tools like CARE Scribe, which transcribes doctor-patient interactions into EMR entries in multiple languages, reducing data entry time by over 50%, CARE Device Connect, which integrates data from older hospital monitors, and CARE Discharge Summary, which automates patient record summaries, improving healthcare delivery in underserved communities.

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0
Use case
Automating customer support
Context

MavenAGI uses GPT-4 to power automated customer support agents. It integrates with CRMs like Salesforce and Zendesk to personalize responses, evaluate answers, and resolve 93% of customer queries autonomously. This results in a 60% reduction in resolution time and reduces the cost per ticket from $40 to $8, enhancing both customer and employee experience.

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1
Use case
Simplifying design workflows
Context

Canva uses OpenAI's GPT-4 to power its Magic Studio, integrating multiple AI tools like Magic Write, Magic Design, and Magic Switch. These tools allow users to generate content across text, images, and video, supporting multimodal workflows while maintaining simplicity. The suite enhances design processes for non-professionals by enabling content generation, format conversion, translation, and more, all through intuitive AI-driven prompts.

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Use case
Improving customer service speed
Context

Klarna uses OpenAI's AI assistant to enhance the shopping and payments experience for 150 million consumers globally. The AI manages multilingual customer service, refunds, and returns, reducing query resolution time from 11 minutes to under 2 minutes. Additionally, Klarna integrates ChatGPT Enterprise across the organization, empowering 90% of employees to use generative AI for various tasks, significantly boosting efficiency.

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2
Use case
Streamlining organizational workflows
Context

Moderna uses ChatGPT Enterprise across the organization, empowering employees to create 750 custom GPTs in just two months. These GPTs, including Dose ID (for clinical data analysis), Contract Companion GPT (for contract summaries), and Policy Bot GPT (for internal policy queries), have significantly improved efficiency, accuracy, and decision-making without compromising privacy. The AI deployment is transforming operations in legal, research, clinical trials, and communications, enabling employees to focus on higher-level tasks.

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Use case
Improving patient trial screening
Context

Paradigm uses OpenAI’s GPT-4 API to evaluate clinical trial data sets, significantly improving the speed, accuracy, and cost of patient screening. By replacing traditional models with GPT-4, Paradigm achieved a 90% reduction in clinician time spent on model validation and a 10% increase in accuracy. This allows faster, more equitable access to clinical trials, especially for underserved patients with unstructured medical data.

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1
Use case
Streamlining email management
Context

Superhuman uses OpenAI's API to build AI-driven email features like Write with AI, Rewrite in Your Voice, and Instant Reply. These features help users manage email more efficiently, doubling their email processing speed and saving hours per week. The AI tools improve inbox management by auto-summarizing emails, drafting replies, and allowing speech-to-text composition, resulting in higher engagement and faster workflows.

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Use case
Improving food tracking and health coaching
Context

Healthify, India’s largest health platform, uses OpenAI's GPT-4 Vision and Whisper to improve food tracking and health coaching. The integration has increased food tracking by 50% and doubled user engagement with nutrition coaching. Healthify plans to expand to 20 countries and save millions of lives by improving fitness and reversing metabolic diseases globally.

Models/tools
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2
Use case
Streamlining contract redlining
Context

Ironclad uses OpenAI’s tech to power their AI assistant, a contract lifecycle management tool that identifies and redlines contract irregularities. The integration allows legal teams to reduce contract redlining time from 40 minutes to 2 minutes, improving efficiency without replacing human oversight.

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0
Use case
Enhancing legal document accuracy
Context

Harvey, an AI platform for law and professional services firms, partnered with OpenAI to build a custom-trained case law model. It has enabled its AI to assist with complex legal reasoning, contract review, drafting legal documents, and case law research.

Their model has proven to be significantly more accurate and thorough than standard GPT for legal professionals, reducing errors like hallucinations and providing detailed, source-cited responses.

Models/tools
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0
Use case
Improving multilingual team efficiency
Context

Holiday Extras uses ChatGPT Enterprise across every team, saving over 500 hours weekly. It helps with multilingual marketing copy, improves data fluency for non-technical employees, accelerates engineering productivity, and enhances UI/UX design with a custom GPT. Customer service inquiries are handled 30% by AI, increasing NPS scores.

Models/tools
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1
Use case
Simplifying medical consent forms
Context

Lifespan uses GPT-4 to simplify complex surgical consent forms from a college reading level to a 6th grade reading level, reducing word count by 25% and improving patient comprehension. The revised forms were implemented across the Lifespan healthcare system, including intake and chemotherapy consent forms, leading to more accessible medical documentation and better patient outcomes.

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1
Use case
Enhancing global employee collaboration
Context

Match Group uses ChatGPT Enterprise to improve employee creativity, productivity, and collaboration. Employees use the AI to prototype new products, enhance cross-functional collaboration, run focus groups, boost engineering efficiency, and facilitate knowledge sharing. AI is also used to overcome language barriers between international teams, fostering deeper global collaboration.

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1
Use case
Automating customer service tasks
Context

Salesforce integrates OpenAI's LLMs into its Einstein 1 Platform, enhancing applications like Sales Cloud, Service Cloud, and Commerce Cloud with generative AI capabilities. This allows employees to automate tasks such as account summaries, chat replies, and case summaries, while maintaining high security standards with the Einstein Trust Layer for data privacy.

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0
Use case
Transforming forms into conversational data collection
Context

Typeform uses GPT-3.5 and GPT-4 to create Formless, a dynamic AI-powered platform that replaces traditional forms with conversational data collection. The AI adapts to responses, allows for two-way conversations, supports multiple languages, and integrates data from various sources for analysis and actionable insights.

Models/tools
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2
Use case
Automating clinical documentation and claims processing
Context

Oscar Health uses OpenAI's technology to automate clinical documentation and claims processing, reducing time spent by 40% and improving productivity. The company also developed a claims assistant that efficiently handles claim inquiries, cutting escalation times by 50%. Additionally, Oscar is using AI to extract, analyze, and summarize data from complex medical records, helping clinicians make more informed decisions.

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0
Use case
Providing tailored agricultural advice via chatbot
Context

Digital Green uses OpenAI's GPT-4 to develop Farmer.Chat, a generative AI chatbot that supports agricultural extension services in countries like India and Kenya. It provides farmers with tailored advice by integrating Digital Green's vast library of agricultural knowledge, including training videos and research factsheets. By enhancing extension agents' ability to assist farmers, Farmer.Chat reduces the cost of traditional services and improves access to localized farming expertise.

Models/tools
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1
Use case
Making education data accessible and actionable
Context

Zelma, powered by OpenAI’s GPT models, makes education data accessible to parents, teachers, administrators, and policymakers across the U.S. It integrates standardized test data, giving insights on student performance in ELA and math. Zelma uses function calling to generate visual data displays and provides SQL logic for verification. It also makes all questions public to facilitate learning from others.

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0
Use case
Accelerating website content creation
Context

Wix uses OpenAI's GPT to power its AI Text Creator, allowing users to generate high-quality website content quickly and efficiently. This tool drastically reduces content creation time from hours to minutes, improving user engagement and conversion rates to premium subscriptions.

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0
Use case
Improving developer efficiency with AI-driven tools
Context

JetBrains integrates OpenAI's API into its AI Assistant product, enhancing developer productivity by providing intelligent code suggestions, writing tests, generating documentation, and refactoring code. This AI Assistant has become JetBrains' fastest-growing product, with 77% of developers reporting increased productivity and 55% finding more time for engaging tasks.

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0
Use case
Analyzing qualitative data for insights
Context

Viable uses GPT-4 to analyze qualitative data from platforms like Zendesk and Intercom at scale, providing businesses with actionable insights to improve customer support, reduce churn, and optimize product roadmaps. The AI model fine-tunes analysis for unstructured data, offering context-rich insights that surpass traditional summarization tools.

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1
Use case
Simplifying AI application development
Context

Retool uses GPT-4 to help businesses quickly build AI-powered applications for various business processes, such as inventory management, customer support, and custom product experiences. The platform provides pre-built AI actions like generating text and chatbots, making it easier for companies to integrate AI with secure data access and promote efficiency.

Models/tools
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1
Use case
Delivering personalized health coaching
Context

WHOOP integrates GPT-4 into its wearable device companion app to offer personalized, 24/7 fitness and health coaching. WHOOP Coach analyzes users' unique health data and provides conversational, actionable recommendations based on their goals, such as improving sleep or training for a marathon, revolutionizing how users engage with their health data.

Models/tools
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1
Use case
Automating pediatric visit note generation
Context

Summer Health uses GPT-4 to automatically generate pediatric visit notes from doctors' written observations, reducing the time for note-taking by 5x and increasing note accuracy and consistency. This frees up more time for doctors to focus on patient care, reduces administrative fatigue, and improves parent satisfaction with clear, concise, and jargon-free notes.

Models/tools
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1
Use case
Enhancing independence for blind users
Context

Be My Eyes uses GPT-4's visual input capability to develop a Virtual Volunteer™ within its app, helping blind and low vision users navigate daily life tasks like identifying objects or navigating environments. The AI provides real-time contextual information and allows for interactive conversation, significantly enhancing independence for users.

Models/tools
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1
Use case
Personalizing learning with virtual tutors
Context

Khan Academy is using GPT-4 to power Khanmigo, an AI assistant that serves as a virtual tutor for students and a classroom assistant for teachers. The pilot program aims to personalize learning by asking individualized questions to deepen student understanding, and to help teachers quickly tailor lessons and materials for their classrooms.

Models/tools
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1
Use case
Improving language learning outcomes
Context

Duolingo uses GPT-4 to enhance its language learning app with two key features: Role Play, an AI conversation partner, and Explain My Answer, which offers grammar explanations for user mistakes. These features, integrated into a new subscription tier called Duolingo Max, provide users with dynamic, contextual conversation practice and improve learning outcomes.

Models/tools
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1
Use case
Streamlining financial advisor knowledge access
Context

Morgan Stanley uses GPT-4 to power an internal-facing chatbot that helps wealth management advisors quickly search and retrieve insights from a vast internal knowledge base. The AI assists in organizing and synthesizing hundreds of thousands of pages of investment strategies, market research, and analyst insights, drastically improving the efficiency of financial advisors. Over 200 employees use it daily, transforming how advisors access and use company knowledge.

Models/tools
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1

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