AI case study

Enhancing employee productivity

by
Trace3
Context

Trace3 adopted Microsoft Copilot across their organization, empowering employees to streamline tasks such as summarizing client engagements, highlighting meetings and email chains, drafting documents, and simplifying recruiting processes. By integrating Copilot into their workflow, they enhance productivity and can focus more on delivering innovative solutions to clients.

Results

Reduced HR response time from three weeks to a couple of days, saving time in routine tasks and enhancing productivity.

Results not reported in the source
Industry
Consulting
Published
July 24, 2024
Agent type
Employee Agents
AI provider
Microsoft
Models/tools
Not disclosed
ICE score
512
The ICE framework in this database provides a quick way to assess the feasibility and potential impact of AI use cases, with higher scores signaling more actionable opportunities.

Impact: Potential benefits to the business.

Confidence: Likelihood of achieving expected results.

Ease: Simplicity of implementation in terms of resources and time.

ICE Score: Calculated by multiplying the component scores.

Note:
Each score is AI-generated based on available data and should be viewed merely as a general guideline for deeper exploration of the use cases.
Impact
8
Confidence
8
Ease
8

19

AI use cases in

Consulting

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Insight Enterprises

Consulting
Use case
Streamlined workflows and data security
Context

Insight implemented Microsoft Surface devices, Windows 11, and Microsoft 365 Copilot to modernize operations, improve productivity, and enhance security. Copilot automates routine tasks like meeting summarization, email management, and content creation, saving teammates four hours per week and enabling them to focus on strategic tasks.

Models/tools

Devoteam

Consulting
Use case
Enhancing workplace productivity
Context

Devoteam, an AI-driven tech consulting company, is rolling out 4,000 Gemini for Google Workspace licenses across all its business units. By empowering employees with Gemini's generative AI features, Devoteam enhances internal productivity and collaboration, enabling staff to work smarter, faster, and more creatively. This strategic investment not only boosts efficiency but also solidifies their position as an AI trailblazer, allowing them to better guide clients on AI adoption.

Alkemy

Consulting
Use case
Automating customer service tasks
Context

Alkemy implemented Dynamics 365 Sales to improve customer service and operational efficiency.

Models/tools
No items found.
...
Explore industries

224

companies using

Employee Agents

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Use case
Faster manga translation
Context

Orange uses Anthropic's Claude to automate manga translation, combining translation agent models with inpainting technology and direct image input to handle visual elements, streamlining localization and allowing translators to focus on nuance.

Models/tools
...
3
Use case
Efficient customer support interactions
Context

Uber uses OpenAI's ChatGPT Enterprise to enhance customer support by providing AI assistants that offer empathetic and efficient responses, automate investigations, and augment human agent capabilities. The AI also helps personalize and optimize interactions across their multi-sided platform.

Models/tools
...
1
Use case
Efficient customer service
Context

Amazon uses Claude to power their AI-driven customer service assistant, Amazon Q in Connect, which serves agents and end-customers. It provides real-time AI assistance to agents handling complex cases and offers end-customers instant, personalized self-service options.

Models/tools
...
1
Explore agents

143

solutions powered by

Microsoft

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Use case
Faster customer issue resolution
Context

Vodafone uses Azure OpenAI Service, Azure AI Foundry, Microsoft Copilot, and Azure AI Search to enhance their virtual assistant TOBi and develop SuperAgent to assist customer service agents. TOBi uses conversational AI to handle customer inquiries, while SuperAgent helps agents solve complex problems faster.

Models/tools
...
4
Use case
Faster medical report generation
Context

Medigold Health, a UK occupational health provider, used Microsoft Azure OpenAI Service to automate medical report generation, reducing the time clinicians spend on paperwork. By integrating Azure OpenAI Service with Azure App Service, Azure Cosmos DB, and Azure SQL Database, they developed an AI application that generates reports from clinicians' consultation notes in about 15 seconds, allowing clinicians to focus more on patient care.

Models/tools
...
1
Use case
Faster writing of appeal letters
Context

Acentra Health developed MedScribe, a web app that uses Azure OpenAI Service to generate draft letters responding to healthcare service appeals.

Models/tools
...
1
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236

AI use cases in

North America

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Use case
Efficient engineering team management
Context

LaunchNotes leverages Claude in Amazon Bedrock in their product 'Graph' to transform engineering data into actionable insights. Graph functions as an ETL platform with Claude managing data pipelines, helping engineering managers understand development metrics, reduce incident identification time, automate updates, and generate customized release notes and technical documentation.

Models/tools
...
2
Use case
Faster data insights
Context

Snowflake integrated Anthropic's Claude into their platform to enable natural language queries on complex databases, allowing customers to extract insights without SQL expertise while maintaining security and governance.

Models/tools
...
2
Use case
Automated financial research
Context

Rogo, an AI finance platform, uses OpenAI's GPT-4 to provide real-time financial intelligence to investment professionals, automating tasks like meeting prep, company profiling, and market research. By fine-tuning OpenAI's models and integrating financial datasets like S&P Global, Crunchbase, and FactSet, Rogo helps shift focus from manual work to high-value decision making.

Models/tools
...
1
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