AI case study

Streamlining wholesale credit document review

by
KPMG LLP
Context

KPMG leveraged Meta's Llama to help the wholesale credit team at a major U.S. bank explore secure, open-source LLMs, enabling the client to review and interrogate complex loan applications more quickly and efficiently. This tailored GenAI solution improves the speed and accuracy of document review and processing, enhancing automation to the next level.

Results
Results not reported in the source
Industry
Consulting
Region
Global
Published
September 15, 2023
Agent type
Employee Agents
AI provider
Meta
Models/tools
Not disclosed
ICE score
288
The ICE framework in this database provides a quick way to assess the feasibility and potential impact of AI use cases, with higher scores signaling more actionable opportunities.

Impact: Potential benefits to the business.

Confidence: Likelihood of achieving expected results.

Ease: Simplicity of implementation in terms of resources and time.

ICE Score: Calculated by multiplying the component scores.

Note:
Each score is AI-generated based on available data and should be viewed merely as a general guideline for deeper exploration of the use cases.
Impact
9
Confidence
8
Ease
4

26

AI use cases in

Consulting

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Capgemini

Consulting
Use case
Optimized CX workflows
Context

Capgemini partnered with Google Cloud to develop industry-specific agentic AI solutions that automate customer request handling across multiple channels such as web, social, and phone. The implementation integrates Google Agentspace, Customer Engagement Suite, and Agent2Agent interoperability protocol into existing customer service infrastructures to enhance personalized support, call routing, and workflow automation. This advanced solution transforms customer experience by streamlining communications and enabling proactive engagement.

Infosys

Consulting
Code Agents
Quick win
Use case
Accelerated code development
Context

Infosys piloted GitHub Copilot with a broad range of developers, integrating it into their GitHub code repository and code store that contains thousands of reusable assets. They scaled the tool across their workforce to assist in writing, debugging, and securing code, streamlining feature development and bug fixes while ensuring compliance with security standards.

Models/tools

EY

Consulting
Use case
Inclusive tool usability
Context

EY collaborated with Microsoft developers to enhance Azure AI Foundry's inclusivity by conducting structured diary studies, co-design sprints, and iterative prototyping sessions with neurodivergent technologists. Feedback from six copilot creation activities drove the development of customizable notification systems, including toast notifications and adaptive task guidance, which streamlined the platform's user interface and learning support for improved digital workflows.

Models/tools
Explore industries

321

companies using

Employee Agents

See All
Use case
Fast content creation
Context

Cox Automotive integrated Claude via Amazon Bedrock into its portfolio by first creating a sandbox environment to evaluate performance metrics and then selecting Claude 3.5 Sonnet for complex tasks and Claude 3.5 Haiku for high-volume content generation. They automated personalized dealer-consumer communications, generated engaging vehicle listing descriptions, and produced SEO-optimized blog posts, while also streamlining internal data governance through automated metadata generation. This integration optimized operational efficiency across marketing and internal data processes.

Models/tools
...
2
Use case
Reduce report writing burden
Context

Quillit integrated Anthropic’s Claude to automate qualitative research tasks by summarizing interview transcripts, generating contextual citations, and threading conversation data into comprehensive reports. They implemented the AI tool into their existing research workflow within three months, streamlining report writing, transcription, and analysis while ensuring data security and high precision.

Models/tools
...
2
Use case
Faster retail transformation
Context

TCS partnered with Google Cloud to integrate advanced AI and generative AI capabilities into retail service offerings. They launched the Google Cloud Gemini Experience Center at their Retail Innovation Lab in Chennai, enabling retail clients to ideate, prototype, and co-develop tailored AI solutions that optimize supply chain, warehouse receiving, customer insights, and content creation. This approach automated processes using tools like Vertex AI Vision for warehouse receiving and leveraged Vertex AI with Gemini 1.5 Pro and speech-to-text to transform service centers.

Models/tools
...
4
Explore agents

49

solutions powered by

Meta

See All
Use case
Automate image segmentation
Context

Roboflow uses Meta's Segment Anything Model (SAM) to enable users to automatically segment objects in images and videos, significantly reducing the time required to create training datasets for computer vision models.

Models/tools
...
2
Use case
Protecting customer privacy in personalized recommendations
Context

Untukmu.AI, an online gifting site in Indonesia, uses Meta's Llama 3.1 8B model with split inference processing to protect customer privacy. By running part of the AI model on customers' devices and the rest on their servers, they deliver personalized gift recommendations without accessing or storing personal data. This ensures customer privacy while still providing high-quality, tailored suggestions, enhancing trust and satisfaction.

Models/tools
...
1
Use case
Understanding complex codebases
Context

CodeGPT, a popular coding assistant with over 1.4 million downloads, integrates Meta's Llama models to enhance developer productivity. By using Llama 3.2 (90B), CodeGPT helps developers not just generate code but also answer questions about their codebase, debug code, and onboard new team members. It includes a codebase graph mechanism that lets Llama understand entire repositories, allowing developers to effectively "talk" with their code. This integration leads to at least a 30% increase in productivity and accelerates onboarding from months to days.

Models/tools
...
1
Explore AI providers

174

AI use cases in

Global

See All
Use case
Reduce report writing burden
Context

Quillit integrated Anthropic’s Claude to automate qualitative research tasks by summarizing interview transcripts, generating contextual citations, and threading conversation data into comprehensive reports. They implemented the AI tool into their existing research workflow within three months, streamlining report writing, transcription, and analysis while ensuring data security and high precision.

Models/tools
...
2
Use case
Secure on-premises AI
Context

NVIDIA partnered with Google Cloud to enable on-premises agentic AI by integrating Google Gemini models with NVIDIA Blackwell platforms and Confidential Computing, ensuring data sovereignty and regulatory compliance for sensitive enterprise operations. The solution further optimizes AI inference and observability by deploying a GKE Inference Gateway alongside NVIDIA Triton Inference Server, NVIDIA NeMo Guardrails, and NVIDIA Dynamo to enhance secure routing and load balancing for enterprise workloads.

Models/tools
...
7
Use case
Faster internal workflows
Context

Quantium deployed Anthropic's Claude across its organization to empower over 1200 employees in functions such as coding, proposal drafting, training development, and leadership coaching. They implemented the AI solution by launching an "ALL IN on AI" strategy with clear guidelines, practical guardrails, and comprehensive hands-on training programs integrated into daily workflows. This approach streamlined routine tasks and enabled teams to focus on strategic initiatives.

Models/tools
...
1
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Thoughts & ideas