AI use case

Streamline communication & document creation

by
Hydro Ottawa
Context

Hydro Ottawa, a major electricity provider for Canada’s capital, implemented Google Workspace and Gemini to improve collaboration, create job posts, conduct legal and technical research, write policies, generate content, summarize documents, and organize meeting agendas across all teams.

Results

Enhanced productivity and employee experience, facilitated easier data access and collaboration, providing a structured and efficient work environment.

Results not reported in the source
Published
October 30, 2024
Agent type
Employee Agents
AI provider
Google
Models/tools
Not disclosed
ICE score
448
The ICE framework in this database provides a quick way to assess the feasibility and potential impact of AI use cases, with higher scores signaling more actionable opportunities.

Impact: Potential benefits to the business.

Confidence: Likelihood of achieving expected results.

Ease: Simplicity of implementation in terms of resources and time.

ICE Score: Calculated by multiplying the component scores.

Note:
Each score is AI-generated based on available data and should be viewed merely as a general guideline for deeper exploration of the use cases.
Impact
8
Confidence
8
Ease
7

4

AI use cases in

Energy & Sustainability

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AES

Energy & Sustainability
Data Agents
Quick win
Use case
Scaling renewable energy asset management
Context

AES uses Claude on Google Cloud’s Vertex AI to automate their safety audit process, employing a multi-agent system to analyze documents, break down tasks, and generate reports. This system processes hundreds of pages, evaluates compliance, and produces detailed audit reports in about an hour.

Pacific Gas and Electric Company (PG&E)

Energy & Sustainability
Use case
Optimizing operational processes
Context

PG&E uses Copilot Studio and low-code AI tools to automate over 315 processes, saving 527,000 hours annually and nearly $75 million. AI-powered assistants also handle 25-40% of help desk requests, optimizing employee workloads and improving service levels.

Southern California Edison

Energy & Sustainability
Data Agents
Quick win
Use case
Improving regional climate resilience
Context

Broward County, Florida, and Southern California Edison are using geospatial capabilities and AI to improve infrastructure planning and monitoring, generate new insights, and create regional resilience for communities facing climate challenges today and tomorrow.

Models/tools
No items found.
...
0
Explore industries

128

companies using

Employee Agents

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Use case
Slow advisor information retrieval
Context

Morgan Stanley integrated GPT-4 and Whisper from OpenAI into their workflows, including an internal chatbot and meeting summary tool, enabling financial advisors to quickly retrieve firm knowledge, generate summaries, and provide timely, tailored client insights.

Models/tools
...
2
Use case
Democratizing AI access
Context

BBVA, a global financial institution, widely adopted ChatGPT Enterprise, creating over 2,900 custom GPTs within five months. By integrating ChatGPT into various departments, BBVA empowered its 125,000 employees to develop tailored AI solutions that enhance efficiency, spark creativity, and streamline workflows. This democratized AI access enabled rapid prototyping, reduced project timelines from weeks to hours, and facilitated the sharing of expert knowledge across the organization.

Models/tools
...
2
Use case
Automate sales workflows
Context

Rox, a sales platform, integrated OpenAI’s GPT-4o, GPT-4o mini, and Realtime API into their system to create a three-tiered AI-powered assistance platform. This includes data unification, complex reasoning, and interaction layers, enabling the Rox Agent Swarm to automate repetitive tasks and provide actionable insights, increasing sales reps' productivity by 50%.

Models/tools
...
3
Explore agents

196

solutions powered by

Google

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Use case
Improving accessibility for students
Context

Pepperdine University uses Gemini for Google Workspace to enhance accessibility and collaboration across campuses. Faculty leverage generative AI for custom lesson plans and research support, while administrative teams use it for tasks like creating meeting minutes and custom images for presentations. Live captioning and translation features in Google Meet address language barriers, fostering equity and accessibility for students.

Models/tools
...
1
Use case
Securely working faster in a highly regulated industry
Context

Pennymac, one of the largest lenders and mortgage servicers in the US, leverages Gemini for Google Workspace and Vertex AI to enhance efficiency while ensuring data security. The HR team uses Gemini for drafting job descriptions and policy documents, while technical teams use Gemini with proprietary data to improve the underwriting process by querying regulations and best practices.

Models/tools
...
2
Use case
Reducing monotonous copywriting tasks
Context

Adore Me, a direct-to-consumer lingerie brand known for its extended sizing, uses Gemini for Google Workspace to streamline copywriting and foster creativity. The team reduced over 35 hours of work creating product descriptions to just 30 minutes by leveraging a prompt library. They also use Gemini for speaker bios, enabling users to fill in key details for automated output. Internal "prompt-off" competitions teach employees how to effectively use AI tools, embedding AI into the company culture.

Models/tools
...
1
Explore AI providers

188

AI use cases in

North America

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Use case
Slow advisor information retrieval
Context

Morgan Stanley integrated GPT-4 and Whisper from OpenAI into their workflows, including an internal chatbot and meeting summary tool, enabling financial advisors to quickly retrieve firm knowledge, generate summaries, and provide timely, tailored client insights.

Models/tools
...
2
Use case
Automate customer interactions
Context

Humach, a customer experience solutions provider, uses Claude via Amazon Bedrock to power AI-assisted agents and digital workers that streamline customer interactions across multiple channels. They developed a Custom Language Model framework integrated into their mAI Pilot platform, including digital voice agents, live agent assistance, sentiment analysis, and content classification.

Models/tools
...
2
Use case
Empathetic voice interactions
Context

Hume AI, a leader in emotionally intelligent AI systems, utilizes Anthropic's Claude to power natural and empathetic voice conversations through their EVI platform. This integration enables Hume's clients in healthcare, customer service, and consumer applications to build trust with users by providing emotionally aware and responsive interactions.

Models/tools
...
1
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