Reps scrambled to save accounts after escalation. Now, AI flags sentiment drops and competitor mentions, letting them intervene early.
A high-growth security software startup needed to scale its customer success function to support a rapidly expanding client base without increasing headcount.
The team relied on reactive, manual workflows that left them scrambling to save at-risk accounts only after problems escalated. Critical product...
“Gong’s deal risk indicators are critical to our CS operations. They help me protect revenue before it’s in danger.”
AI-powered cloud detection and response platform using digital twin technology.
Gong is a sales enablement platform that leverages AI to provide actionable insights from sales conversations, enhancing sales performance and strategy.
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