Rigid bots forced 40,000 advertisers to wait. AI agents now diagnose technical issues instantly, resolving setups in under 2 minutes.
One of the world's largest social media platforms hosts over 100,000 communities and serves 110 million daily active uniques.
Small business advertisers struggled with technical setups like pixel configuration, generating over 40,000 support cases annually. A legacy...
“SMBs need to see performance and they need to find success quickly. There’s not always an opportunity for them to speak to someone to do that. We’re looking for ways to empower them to get the help they need when they need it. We want to make sure that their first attempt is successful so they go on to be an always-on advertiser with us.”
Social news aggregation, web content rating, and discussion platform.
AI-powered CRM platform for sales, service, marketing, and commerce teams.
Tested Agentforce with advertiser questions and fine-tuned prompts for Reddit's implementation.
Sifting through 1,200 clips manually took hours. AI search now locates shots instantly, cutting production timelines by 30%.
Social budgets limited creatives to static shots. Layering AI over basic 3D models now turns single frames into complex 1-minute videos.
Seasonal surges overwhelmed 600 specialists. Now, AI agents autonomously resolve order tracking and FAQs using real-time data.
Manual teams couldn't support millions of shops. AI agents now resolve delivery issues, escalating complex cases to humans.