See how 193 companies
enhance their customer experience with AI

We track and decode how AI leaders get results, so you can pursue the right projects with confidence.

Recent case studies from

Lyft logoL
LyftCustomer support
Siemens logoS
SiemensWebsite search
Fastweb + Vodafone logoF
Fastweb + VodafoneCustomer support
Wilson Sporting Goods logoW
Wilson Sporting GoodsCustomer support
Pinterest logoP
PinterestVisual search and discovery
Lyft logoL
LyftCustomer support
Siemens logoS
SiemensWebsite search
Fastweb + Vodafone logoF
Fastweb + VodafoneCustomer support
Wilson Sporting Goods logoW
Wilson Sporting GoodsCustomer support
Pinterest logoP
PinterestVisual search and discovery
Try:,,
Showing 9 of 193 case studies
Singtel logoS

Singtel

Telecommunications|Enterprise

Customer support

Basic troubleshooting consumed agents' time. Now, an AI fluent in local dialects independently resolves 73% of these cases.

200+Add-on Purchases
via sierra.ai
Published Mar 6, 2026
Weider logoW

Weider

Consumer Products|SMB

Virtual customer support

Supplement buyers waited for human reps or used rigid chatbots. Now, a lifelike 3D avatar delivers personalized health advice 24/7.

<2sResponse Time
via nvidia.com
Published Mar 6, 2026
3Shape logo3

3Shape

Pharmaceuticals & Biotech|Mid-size

Customer support

Global time zones delayed urgent phone support. Now, conversational AI agents handle first-line troubleshooting and route complex cases.

24/7Support Availability
via elevenlabs.io
Published Mar 4, 2026
Discovery Bank logoD

Discovery Bank

Financial Services|Mid-size

Customer support

Complex ML overhead held back personalized financial insights. Now, AI feeds real-time tailored recommendations to clients and agents.

via microsoft.com
Published Feb 28, 2026
Next logoN

Next

Retail|Enterprise

Customer support

Returns and ID checks slowed global support. AI now automates these flows on WhatsApp and voice, matching tone to local markets.

70%Resolution Rate
via sierra.ai
Published Feb 26, 2026
Lyft logoL

Lyft

Automotive & Mobility|Mid-size

Customer support

Riders faced 40-minute waits as agents juggled four chats. AI now resolves issues in seconds, freeing humans for sensitive cases.

>87%Resolution Time Decrease
via anthropic.com
Published Feb 19, 2026