AI case study

monday.comAI agent evaluation

Serial testing bottlenecked development. Now, parallelized checks validate hundreds of complex conversation paths in seconds.

Published|today

The story

Context

A global work management platform developed an Enterprise Service Management system featuring customizable AI agents to automate inquiries across IT, HR, and Legal departments.

Challenge

The autonomous nature of these agents meant minor prompt deviations often cascaded into incorrect outcomes, creating significant quality risks....

Solution
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Scope & timeline

  • Evaluation feedback time cut from 162s to 18s
  • 8.7x faster evaluation feedback loops

Quotes

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The company

monday.com logo

monday.com

monday.com

Cloud-based work management platform for team collaboration and project tracking.

IndustrySoftware & Platforms
LocationTel Aviv, Israel
Employees1K-5K
Founded2012

The AI provider

Framework and developer platform for building LLM-powered applications.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees11-50
Founded2022

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