Manual reviews bottlenecked sales teams. AI now automates transcription and summaries, boosting lead-to-close rates by 27%.
A global contact center platform processing over 200 million calls and texts worldwide enables businesses to convert leads into revenue.
Manual quality assurance and call reviews were tedious and prone to human error, preventing sales teams from efficiently analyzing communication...
“Utilizing AssemblyAI's features allowed Aloware to quickly scale and improve AloAi Voice Analytics without dedicating extensive internal development resources.”
Cloud-based contact center platform with AI voice agents and CRM integrations.
AI models for speech-to-text transcription and audio intelligence.
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95% of recorded calls went unreviewed. AI now separates speakers live, feeding instant coaching cues to agents as they speak.
Millions of calls sat unused. Accurate transcription now feeds LLMs to extract sentiment and intent from every customer conversation.
Inaccurate transcripts skewed context. AI models now deliver >90% accuracy, helping managers track sentiment and verify compliance.
Engineers manually correlated alerts across systems. AI agents now diagnose issues and suggest fixes, cutting recovery time by 35%.
Minor edits required days of crew coordination. Now, staff use avatars to modify dialogue and translate languages instantly.
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Experts spent 15 minutes pulling data from scattered systems. Natural language prompts now generate detailed reports instantly.