95% of recorded calls went unreviewed. AI now separates speakers live, feeding instant coaching cues to agents as they speak.
A conversation intelligence platform serves a market where 90% of businesses record calls but less than 5% analyze the data to extract revenue insights.
The product team required highly accurate real-time transcription and speaker diarization to automatically distinguish between participants during...
Sales intelligence and coaching platform for analyzing customer conversations.
AI models for speech-to-text transcription and audio intelligence.
Related implementations across industries and use cases
Manual reviews bottlenecked sales teams. AI now automates transcription and summaries, boosting lead-to-close rates by 27%.
Noisy field calls broke legacy transcription. AI now accurately separates speakers, cutting support tickets by 90%.
Generic tools missed product names, skewing data. Tailored models now master niche jargon using just 20 hours of sample audio.
Engineers manually correlated alerts across systems. AI agents now diagnose issues and suggest fixes, cutting recovery time by 35%.
Minor edits required days of crew coordination. Now, staff use avatars to modify dialogue and translate languages instantly.
Lab supply orders were handwritten in notebooks. Digital ordering now takes seconds, saving 30,000 hours for research annually.
Experts spent 15 minutes pulling data from scattered systems. Natural language prompts now generate detailed reports instantly.