Tracking tickets took 20 minutes and multiple calls. Claude now resolves inquiries in seconds using real-time customer data.
The world's leading marketplace for live events operates under unforgiving deadlines, serving millions of fans who often require assistance just minutes before a show begins.
Routine tasks like tracking orders or accessing tickets previously took 20 minutes and required multiple calls to resolve. Traditional support models...
“We are redefining what it means to be a ticketing platform. What sets us apart is our ability to use technology to turn complex customer journeys into simple, delightful experiences.”
Secondary ticket marketplace for live sports, music, and theater events.
Anthropic is a technology company specializing in artificial intelligence and machine learning solutions.
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