Technicians took 20 minutes to analyze complex fiber tickets. AI synthesis cut that to under 3 minutes, accelerating field operations.
A leading telecommunications operator serving 298 million customers globally across consumer, professional, and enterprise segments.
Technicians spent 20 minutes analyzing each complex fiber intervention ticket, while manually rewriting 30,000 FAQ answers to match a new brand tone...
“Generative AI is the prelude to a tsunami of innovations.”
Global telecommunications carrier providing mobile, broadband, and IT services.
Enterprise software, cloud infrastructure, and consumer electronics platform.
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