Agents manually hunted for crypto data. Now, an autonomous agent cites real-time records to boost case resolution by 70%.
A digital assets wealth platform serving over 7 million customers across more than 200 jurisdictions, fielding up to 25,000 inquiries monthly.
Customers required 24/7 answers to complex questions, such as how credit affects loan-to-value ratios, but agents had to manually search multiple...
“Being a global company working under strict regulations, offering complex products and services, and growing more and more, we are always trying to provide top client care service.”
Digital asset platform for crypto trading, lending, and interest-bearing accounts.
AI-powered CRM platform for sales, service, marketing, and commerce teams.
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