AI case study

John DeereEquipment diagnostics and support

Dealers lost hours sifting through manuals. AI now provides instant diagnostic paths, scaling support capacity from 10:1 to 1,000:1.

Published|9 months ago

Key results

Chemical Use Reduction
up to 70%

Result highlights

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The story

Context

A 188-year-old industrial manufacturer whose machines traverse one-third of the Earth's surface annually, operating in a high-stakes sector where a single planting window lasts just three weeks.

Challenge

Dealers spent hours manually sifting through thousands of pages of repair records to diagnose machine issues, creating bottlenecks during critical...

Solution
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Quotes

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The company

John Deere logo

John Deere

deere.com

Agricultural, construction, and forestry machinery and equipment manufacturer.

IndustryIndustrial & Manufacturing
LocationMoline, IL, USA
Employees10K-50K
Founded1837

The AI provider

AI research and deployment company developing generative models and tools.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees1K-5K
Founded2015

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