IT staff logged in every six hours to check 30 systems. GenAI now automates monitoring, saving 3,000 hours and ending downtime risk.
A global leader in building technology with 94,000 employees and a digital backbone supporting more than 30 enterprise systems.
IT staff had to manually log in every six hours to check performance and capture KPIs, a repetitive process that consumed thousands of hours...
“With the SAP Automation Pilot service and SAP MaxAttention program, we had trusted guidance every step of the way. Together, they helped us identify potential, build a scalable AI strategy, develop and deploy solutions, and optimize the solutions for lasting impact.”
Building technology, HVAC, fire, and security solutions for smart facilities.
Patent strategy relied on subjective manual judgment. AI now standardizes analysis, cutting research cycles from months to days.
Scouring foreign technical sources took months. AI now translates and analyzes materials in minutes.
Writing case notes consumed support staff. GenAI now drafts summaries instantly, saving IT and HR nearly 10 hours of work every day.
Operations relied on local Excel sheets. Custom LLMs now translate tickets instantly and automate approvals across 600 sites.