Complex regulations outpaced manual review capacity. Lawyers now use custom playbooks to automate compliance checks directly in Word.
One of Europe’s largest insurance groups employs 28,000 people across 175 countries to serve industrial and retail markets under a complex regulatory framework.
Increasing regulatory obligations like the EU's DORA directive created a volume of work that outpaced available resources. Manual review processes...
“Harvey gives us back the time to focus on complex, high-value issues while accelerating routine work — enabling our lawyers to provide reliable guidance in a fast-changing world.”
Multi-brand insurance and reinsurance group for corporate and retail customers.
IT tracked just 26% of live events. Now, AI monitors everything and resolves bugs autonomously.
Manual fixes held back IT. Deployed in six weeks, AI now resets passwords and triages tickets, cutting L1 volume by 43%.
Manual reviews bottlenecked legal workflows. AI now automates drafting and litigation responses, saving lawyers 10 hours weekly.
Writers averaged 2.3 reports/year. Teams now generate 300-page regulatory drafts in minutes, cutting writing time by 90%.