Auditors spent five days manually validating files. AI now parses the data against contracts, cutting manual effort by 90%.
A global professional services firm with over 125,000 employees across 30 countries, delivering digital operations and compliance services to Fortune Global 500 clients.
Validating background check reports took five days per file, requiring auditors to manually verify up to 20 specific criteria across disparate...
“We started identifying business challenges and ways generative AI could alleviate the issues.”
Professional services firm for digital transformation and AI-driven operations.
Global complexity forced heavy reliance on outside counsel. Teams now run jurisdictional comparisons in-house, cutting external spend.
12,000 employees overwhelmed 20 IT agents. AI now resolves routine tickets, cutting calls 30% to support 2x scale without new hires.
Writers averaged 2.3 reports/year. Teams now generate 300-page regulatory drafts in minutes, cutting writing time by 90%.
Complex regulations outpaced manual review capacity. Lawyers now use custom playbooks to automate compliance checks directly in Word.