Inconsistent docs stalled AI. After a rewrite, the system managed a 690% spike without new hires, cutting resolution time by 96%.
An AI video generation platform enabling customers to create studio-quality videos with avatars and voiceovers in over 120 languages.
Support volume spiked 690% in just four months, creating a workload that would have required expanding the team to 150 agents. An inconsistent...
“I’m really passionate about service being the best service, and by understanding the behaviors of your customers and your team, you can use those insights to create the best possible experiences for them.”
AI video generation platform using synthetic avatars and text-to-speech.
Intercom is a SaaS company that specializes in customer communication and engagement.
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