AI case study

SalesforceSales process automation

Sellers lost hours digging for data. AI agents now generate briefs and quotes instantly via chat, cutting prep time by up to 98%.

Published|8 months ago

Key results

Faster Brief Generation
98%
vs manual creation (>1 hour)
Faster Quote Creation
75%
Click Reduction
87%

Result highlights

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The story

Context

A global cloud software provider generating over 142,000 quotes annually for its small business segment alone while managing three major product launches per year.

Challenge

Sales representatives lost hours switching between disparate systems to locate information, with executive briefs taking over an hour per prospect to...

Solution
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Quotes

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The company

Salesforce logo

Salesforce

salesforce.com

AI-powered CRM platform for sales, service, marketing, and commerce teams.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees50K-100K
Founded1999

The AI provider

NoteSalesforce is also the AI provider behind this implementation.

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